Recently went here and had a great experience! John was very helpful! The original frames I picked…read moreout weren't working for me once I brought them home. They let me come back to adjust them and on the second visit he suggested ordering new frames with no additional charge. Picked up my new frames yesterday and they are perfect. They have a huge selection of frames!! My visit was quick and painless. They were easy to get an appt with and I was able to call and get someone on the phone quickly as well. My only recommendation would be to allow a few extra minutes for parking as I typically had to circle the block to find somewhere to park! 10/10. 5 stars!

My family and I love Optivision of Ithaca. Had an issue with my new prescription and they corrected…read moreit responsively and professionally--I was very happy with my new glasses. Nice selection of frames, and they accept Medicaid, which our son uses. My husband had a great experience, too. Thank you, John and others, for your customer focus and being so easy to work with. We highly recommend Optivision and will be back!

I would highly recommend Clarity Eye Care! The staff is incredibly friendly and professional and…read morecare so much about their patients. I had an amazing experience with them!

The progressive eyeglasses were unuseable because the lens area was too small to support the…read moreprescription. After spending $1,378 on two pairs of glasses, I mistakely believed Clarity would stand behind its work. They said would "make us happy" and offered a refund, but then refused to answer many phone calls, emails, and letters when we asked for one. It is insulting to be treated by Clarity in such a dismissive and deceptive way. I have never been treated in this way by any business. I wish I could give Clarity zero stars and sue them in small claims court.

We have been going to Ithaca Eye Care for several years. My son was having reading issues so the…read morepediatrician recommended he see an eye doctor. He ended up needing glasses and they recommended light/vision therapy for his reading issues. The first parent teacher conference after my son completed his vision therapy, his reading teacher pulled me aside to tell me how great he was doing and how much of an improvement she was seeing. I went to my car and just cried. I can not thank Ithaca Eye Care enough for how much they have helped my son! They are very knowledgeable and treat us like family. I recommend them to everyone!

Disappointed that my eyeglass frames were not cleaned when new lenses were installed. Dirt and…read moregrime was left in the frames and is visible from the side. I called and reported the oversight but they said cleaning the frames before installing lenses is an added instruction. Huh? It seems pretty obvious that before installing brand new lenses that the frames should be prepped and cleaned. Not very happy with this laziness.

Dr Schwartz office has gotten me seen very quickly and was able to work around my busy schedule. He…read moreis very thorough and explains the procedures clearly. I appreciate his expertise and kind professional demeanor. My husband uses him too & is equally just as pleased with the care he receives.

Tried to call this office. Left two messages for a call back never received one. I've been calling…read morethe last three days and either no one picks up the phone or they pick it up. Don't say anything and put you on hold. Either just terrible service or extremely understaffed.

Wonderfully helpful and friendly staff and the Doctor is a nice guy too!!…read more They have a lot of top end equipment for such a small local opticians. They know their stuff.

Dr. Henninger is easygoing and was a pleasure to deal with. In and out easily, no issues at all…read more Would definitely come back next time I needed glasses or an eye exam.

The very best place to go in Ithaca for all your vision needs. Dr. Wood's office is kind and…read moreattentive, they don't try and fleece you by trying to sell you a lot of stuff, and the eye exam is thorough and precise. Having briefly gone elsewhere to one of the big name doctors, I am back here and will stay here. Simply the best.

Dr Woods is very knowledgeable, warm and funny. I have been going to him since I was very young! He…read moreis a great optometrist!

I feel like I am in great and caring hands with Dr. Curran and the staff at Whole Picture. Wish I…read moredidn't have to pay for parking, but that's the only complaint. Otherwise wholeheartedly recommend!

Excellent service with kind doctors and staff. Front desk staff are very knowledgeable about…read moreinsurance matters as well.

I went two months ago for a routine, last-minute eye exam. They were able to squeeze me in for an…read moreappointment within a week. Dr. Smith was very professional and helpful. They use the Optomap technology which is quite convenient (no need for eye dilation), the rest of the equipment is state-of-the-art (nicer than other optometry offices), and the prices for the exam were reasonable. Dr. Bryant's wife, who seems to manage this location, was very pleasant. She gave me good advice on managing MGD. I wish I knew about this location a year ago!

I think Dr. Bryant is great and the office staff are very pleasant. However, I don't know about the…read moreopticians. Back years ago, I had a problem with one telling me a certain price for my glasses, but they ended up being much more when I picked them up. Recently, I ordered two pairs of glasses; one came in incorrect and had to be sent back, and the other I couldn't see up close and was told I probably need to get use to them. Don't think this will improve.

Knowledgeable and caring staff with excellent customer service. A large selection of frames to…read morechoose from with expert help in the process of fitting and style selection, as well as, a doctor on site.

Excellent friendly and professional service. They are more expensive than the chain stores, but…read morethe wide selection of products and personal service makes it worth the cost.