Warm and welcoming ambiance with friendly and competent staff. Dr Ferguson and her all female crew…read morewill take great care of you!!

Thank you for my eye exam & glasses. But, most of all thank you for caring & your help. Everyone…read morehere is so polite and explanatory. This office is so spacious, decorative & clean. I wish i could give more than 5 stars. Thank you so much -CC

relly grateful for helping me to adjust my glasses for free! I'm so appreciate that the sir who…read morehelped today with my glasses. Sorry that I was in a rush so I didn't get his name. I am really grateful for the help! I highly recommend here for eye glasses!

Excellent eyecare. All The Staff go above and beyond in real customer service. As soon as you…read moreenter, the office ambiance is clean, relaxed and comfortable. You are immediately greeted by a very capable and organized staff. They are extremely helpful explaining billing etc. little to no waiting To be seen. Dr. Kirchheimer is friendly and efficient. He takes time to answer all questions. This office does not pressure you to buy their glasses etc and is competitively priced. I highly recommend this eye care business because they truly care about their clients and it shows. By far and away ahead of other places in this area.

A lot of negative reviews here so here I go…read more.. Walking into the store, you will be stopped at the door where you will be greeted by an employee. He/she will check your temperature before you proceed into the store. I am glad the staff are taking as much safety precautions during this strange time in life. All staff and other customers are required to wear a mask in which everyone was throughout my time there. I made a 10:20am appointment which I was there a bit early for any paperwork to be signed. Visionworks sent paperwork to my email to fill out to speed up the process when arriving. I did that which made the process simple and easy. My eyes were pre checked with one of the floor staff and I was offered look around for frames. Again with the safety, the staff provided trays to customers so if they tried on glasses, they have to put all glasses on the tray and bring it to front for the staff to disinfect before returning the frames back to the shelves. 10 mins later, Doc was able to bring me in for my eye exam. Doc was great. Some reviews says he is hard to understand which I get. I been around so much diversity and accents that I was able to hear him fine. I do understand where some people come from when they say that. Other than that, he a polite and respectful individual, takes his job serious, performs at his best capabilities, interacts with customers, and overall makes this experience a successful one. I went in today for a general eye exam. I will be returning for future test and glasses. I recommend this business.

No stars. I do not recommend this location in Cortland to anyone. Last year I got Rayban frames and…read morewonderful lenses. The frames broke many many times cut my face but the last straw??? When I brought them in and an employee tightened them and the very next day they broke completely for the 3RD TIME and for good. Came back to get contacts, they gave me a pair to wear for a week. When I came in to order my contacts, a women said they gave me the wrong contacts last time and gave me a different set to wear for yet another week and those were awful. I came back only for them to tell me that they had to order another pair. Meanwhile my car broke down and I'm at the mercy to get a ride. I called them after I missed an app set another and the lady told me to come get the lenses that they ordered so I could see if they were good or not. She said I would have to make an appointment a week later to see the Dr the final time to order my lenses. I finally got a ride and went up there , it's been 6 weeks now, to get the contacts they ordered and to PAY FOR THE NEW LENSES 6 MONTHS WORTH WITH MY VSP INSURANCE. I went to get my lenses as the lady instructed He said very rudely " well if you didn't miss your apps and no you can't have the new lenses before you see a doctor". So I'm supposed to what ?, just hope they didn't mess up these new lenses too? I'm to put them in on my Dr app day. Not wearing them for a week just wam bam how are they. Do you see good do they fit right? Um no ma'am I just put these in today!!!!! and they gave me 2 other pairs in the past 6 weeks. Seriously I have premium insurance and I feel Michael and the staff have blown smoke up my toodakoo. Milked my insurance and I am without contacts, crappy glasses and I'm sure my vsp has been charged out the ass for their mistakes. Bad business. Very very bad attitudes without accountability. Snippy shifty attitudes and they were at fault. My only fault is not having reliable transportation​ and returning after already getting screwed with shitty raybans and incompetent employees. Don't trust them. Take your premium vsp to a reputable establishment. Not blind, stuck out,overcharged and overextended by unaccountable frauds

Dr Schwartz office has gotten me seen very quickly and was able to work around my busy schedule. He…read moreis very thorough and explains the procedures clearly. I appreciate his expertise and kind professional demeanor. My husband uses him too & is equally just as pleased with the care he receives.

Tried to call this office. Left two messages for a call back never received one. I've been calling…read morethe last three days and either no one picks up the phone or they pick it up. Don't say anything and put you on hold. Either just terrible service or extremely understaffed.

Dr hudak is the best doctor of any doctor I've ever had . His office is very personable and care…read moreabout his patients I would give him a great recommendation... Out of 5 stars I'd give him 10.

So normally I don't review places other than food on here but after picking an eye place to go to…read morein Ithaca without any recommendations I felt that this place needed a review as I was really pleased with everything here. The front desk was a bit informal but that was okay because honestly I could care less, they helped me out, were nice and got me an appointment same day as a new patient. The doctor I saw was Dr.Fazzary who was very nice and seemed to actually care about being there rather than the normal doctors I am used to who are rather unhappy which you can tell when they are asking "is it better in 1 or 2?" in a monotone voice. She was very nice, patient and let me know everything which was nice. I also like that this place doesn't do the blast of air into your eye for the glaucoma test, they have drops and some blue thing that is way better, I hate that air-blast stuff. Overall this is my new eye place and would definitely recommend this to everyone! The only thing I didn't like was their eyeglass selection was more than lacking, though I hear they have an online store, will have to check that out in the future.

They hung up mid sentence on my 80 year old father while he was calling to ask why he never heard…read moreback about an appointment they said they would get back to him about days earlier. Arleo himself is a skilled professional, but some of the people here have a serious personality deficiency.

I was referred to Clarity Eye care by a colleague at work when I first moved to Ithaca and was…read morelooking for a new optometrist. Dr. Bryant and his team are true professionals. They are personable, reliable and pay close attention to detail. Their facility is well maintained, up to date and extremely welcoming. I personally fear the dreaded "burst of air" test and at Clarity, it is always easy peasy. I renewed my contacts prescription here. This is one of the few places that permit you to try on different brands prior to ordering a few months' worth of prescription. This is in exchange for a fee, but you can try on as many different types as you would like to ensure the fit is right. Dr. Bryant is patient, kind and very attentive during meetings. I also picked up a pair of glasses here and their selection is wonderful. They carry many styles and brands - everything from environmentally conscious brands to celebrity name brands. I highly recommend Clarity Eye Care and will be sticking around with them for a while.

I would highly recommend Clarity Eye Care! The staff is incredibly friendly and professional and…read morecare so much about their patients. I had an amazing experience with them!