I came here today for glasses. I already had my prescription. The young man who checked me in upon…read morearrival was very friendly and knowledgeable. It was a very quick and easy check-in. I had enough time to peruse the frames before my name was called. I was helped by a gentleman named Kevin, who was outstanding. He is highly knowledgeable and very friendly. My entire experience here was perfect.

After posting my now infamous review, Kelly (GM) gave me a call. She appreciated the sense of humor…read moreI obnoxiously hammered on with in the original review. Great sense of humor. Anyway, you don't need to know all the details, just that she acknowledged my frustration with the post-COVID corporate hellscape that is Centralized Human Resources Centers that Visionworks unsurprisingly takes part in. This is obviously beyond her control, but what WAS in her control was the kindness and humor she showed my wife and I in making things right. Each follow up was in kind, and we ended up purchasing a set of glasses in addition to the contacts. In a calamity of errors (it's hard to stop tripping down a set of stairs), the trial pair of contacts was in the wrong Rx, but this was quickly resolved with the on-site doctor. At that point, it was just funny, and we all had a good-ol Karen laugh about it. The gentleman who adjusted her glasses today was super kind. Once my wife - who's only period of rapid decision making has been saying yes to my proposal - had lunch and realized she needed a second adjustment just 20 minutes after these poor people thought they were finally rid of us, he happily made the necessary adjustments to the princess and the pea while Kelly hid from us behind her desk. Needless to say, we told her "see you real soon!" In conclusion, corporate center robots in no way represent the awesome human beings you will interface with at the store, and I encourage you to give this place your business. Just be sure to never let them know I sent you.

Sally and Nikki were two out of a handful of lovely, kind and nice people I interacted without…read morethroughout my appointment. Overall the everybody there made my visit enjoyable and I can't wait to come back and see them all again. I love being a VIP (patient) at Roberts Eye care in Vestal!

I am giving you a 5 star rating for one of your employees. I have never had any of the girls in the…read morefront who took my money at check out look into my insurance like this woman did. She helped me understand what was covered and explained things perfectly. She took the time. Not only with a smile but knowledge !!!! Her name was Kari. I was so happy when I left. I thought this would be my last appt there. I was going to Visionworks for sure. I'm staying after today's visit. Loved the doctor I had too!! Kari is a keeper!!! Ty for the great experience

I consider him to be part of my primary MD team. Knowledgable warm totally my kind of medicineread more

I wish I could give negative stars! Dr Scott Hage is incorrectly listed as a pediatric eye care…read moreprovider on his www.drscotthage.com He lacks the compassion and patience required when working with children. He did not acknowledge my son rather spoke about him and what he was doing In medical jargon, triggering anxious response in my son. Had I not needed to get my son new glasses I would of left. He started doing things without even asking/telling us what he was doing or why? Uhh....you may be the doctor, we have the right to know what you are doing and why! Consent! It's a really thing...especially for self righteous doctors who have Recommendation: Don't be a douche to little kids...you will go far! Roberts Eye Care....wonderful reception staff! Perhaps a course on empathy, compassion, maybe compassion fatigue...kids are annoying however you don't get to be a douche. Pretty much just don't be a douche...this is the lesson of the day...followed by the letter of the day D...don't be one.

From the owner: Dr. Hage and his staff would like to welcome you to Professional Eye care. Dr. Hage is the second…read moreprincipal owner of the practice, which was founded by Dr. Martin Snider in 1972. We are committed to providing each patient with state of the art vision care in a clean, comfortable environment. Our office utilizes computerized eye examinations and includes eye testing for eye diseases, cataracts, glaucoma and macular degeneration. Our optical boutique offers the latest frame designs and lens options. Mr. Robert Clemente, licensed optician, and Patricia Connors, frame stylist, are available to help you choose the eye wear and lens options that will make you look your best and provide the best possible vision. We have over 2000 frames to choose from and we welcome prescriptions from other doctors. Our office provides ample free parking and handicapped accessibility. We look forward to serving all your eye care needs.

Dr hudak is the best doctor of any doctor I've ever had . His office is very personable and care…read moreabout his patients I would give him a great recommendation... Out of 5 stars I'd give him 10.

I have been going to this doctor for almost 20 years. They have always been kind and able to…read morecomplete all of the yearly testing I require for my keratoconus and to keep an eye on my enlarged blood vessels for possible glaucoma that runs in my family. I just had an appointment today, and they were professional, prompt, and very nice. Everyone in the office had a smile and were very polite. The doc is really funny too

Horrible receptionist. Called to see what insurance they accepted. Why would anyone want to go to…read morean eye doctor when that's the first impression..I would never go to this eye doctor.

Dr Palombaro is knowledgeable, thorough and kind. So glad I switched over from Dr Sambursky.read more

Front end, is not so pleasant and personable. Office is often quite busy and customers, especially…read moreover the phone, are not treated as courteous. If you are in need of emergency appointment or something soon, this office is not the one. My son's glasses broke and needed the prescription to get new glasses, called and spoke with Bernice and she was quite unpleasant and offered no help with situation (even though I had scheduled a new eye appt which is 1 month from now). She didn't offer to make an eye prescription exception/extension because my son's glasses broke. Things happen and because it didn't fall within the time frame my son should not suffer. Possibly if they had emergency time set up during the day for customers like this my son would be able to get in sooner. Not this place. I asked for the old prescription and she provided me with a copy and her hand written, marker EXPIRED. Your deviance, pernicious is duly noted! The eye place I have an appointment with requests the current (or old in my case) prescription and she made it a point to cause me embarrassment as they could plainly see from the date that it would be calculated expired. Dr. Pisanchyn is a pleasure though. It's too bad we will not be returning here for future visits. Some staff may need additional coaching.

Great eye exam and correct prescription . Got my glasses in about 8 days. Great customer service…read more Will def go again for next eye exam

Always a wait. Have a major billing issue and am getting absolutely no help from them. In fact, I…read moreactually had the insurance company intervene and they got no help from them either - they were given 2 non-working phone numbers. I also called Walmart Vision (not the store) and they were AWFUL. Everyone is passing the buck and I'm stuck with a balance bill. The store doesn't step in to help. It's a mess. Will steer clear of Walmart associated vision centers going forward, that's for sure.

This is a new business…read more Dr. Christensen is extremely knowledgeable. And although he towers over most people, he comes through as very down to Earth. The employees at the front desk and optical are very helpful and patient. Dr Christensen is an EYE DOCTOR. He completed many years of schooling and training and it becomes very apparent very quickly. He knows his craft. I have recommended this practice to family and friends. Definitely consider giving Dr Christensen an opportunity to take care of your eyecare needs.