1. Valley Eye Care

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Vestal, NY

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Valley Eye Care

5.0 (2 reviews)
Closed • Closed

Services - Valley Eye Care

Eye exams

Retinal imaging

Eye testing and diagnosis

Valley Eye Care Photos

Recommended Reviews - Valley Eye Care

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27 days ago

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People searched for Optometrists 129 times last month within 15 miles of this business.

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America's Best Contacts & Eyeglasses

America's Best Contacts & Eyeglasses

2.6(30 reviews)
0.4 mi
•$$

The staff are great. They explain everything and help you with whatever you need. I love having…read morethem as my eye care specialists

I met with sales associate Kathryn on 1/6/2026, and I asked questions about the different packages…read morethat they offered. I expressed that I was looking for a single pair of glasses with progressive lenses. Kathryn, pointed to the section that I needed, and I went looking for the glasses that suited me. I noticed immediately that all of the glasses and lenses were filthy. Some of the lenses had a dirty sticky residue, which I was not putting on my face. I looked at the premium frames on the other side of the store and saw that they were clean to touch and try on. I picked out a frame I liked and asked about the price, and other features. I ended up purchasing the glasses and paid for my purchase. I used cash as the method of payment, because that was all I had, and they didn't accept my insurance. I went in on 1/18/2026 to pick up my glasses and noticed immediately that the color I got was not what I ordered. And the lenses that I ordered didn't have the anti-glare/protective coating that I had requested. I decided just to leave it alone at that time, as I was already a month past needing the new prescription. I wore the glasses for 8 day's and noticed that when I would clean the lenses, the lense would pop out of the upper part of the metal frame, and there were these black spots that started to appear on the bottom of both lenses, that wouldn't come off when cleaning. I took the glasses back to America's Best on 1/28/2026 and I spoke to Diana, and showed her the issues that I was having, along with the glasses not being the color that I ordered, as well as not having the protective coating. Diana, told me that she didn't see the issues that I had pointed out, but also told me that the lenses popping out of the frame was normal.. I disagreed and requested a full refund. Diana, told me that I would receive a check by mail withing 1-3 weeks, not including weekends. I told Diana, that I paid in cash, as the receipt had showed, and I wanted cash back! Diana, stated that getting cash back wasn't going to happen. I asked to speak with a manager, or someone over her, and Diana stated that she was the manager. I will never do business with America's Best, or any of their other companies in the future, nor do I recommend anyone to do business with them. ( Google, states that America's Best offers a no questions asked full refund, between 30-120 day's from the purchase price, if the glasses were defective from the company. But does not state how you'll receive your refund.

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America's Best Contacts & Eyeglasses
America's Best Contacts & Eyeglasses
America's Best Contacts & Eyeglasses

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Valley Eye Care - optometrists - Updated October 2026

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