Pleasantly reliable and phone knowledgeable staff. Fair pricing. Located in the Ithaca mall…read more Just not new glass protection replaced on the I phone. 27$ Walked in done in 5 minutes. If they had more phone and accessories inventory I'd give them a fith Star.

Quick, efficient and respectful service in a low-key atmosphere. The mall is a ghost town now so an…read moreactual live business isn't hard to find.

I have no idea why this place is getting only 3.5 stars. Every time I have issues with my iPhone…read morethat even Chat GPT didn't have an answer for, these human guys know what to do and are ready to fix it in five minutes. They know what they are doing and seem very competent. They make me restore faith in humanity! Thank you!

I brought in my 13 year old daughter's iPhone. It was locked because when she set it up she created…read morean Apple ID and password, but didn't remember what they were. We had already looked online and seen that the phone had to be put in recovery mode, which would delete everything on it. But following the steps to do that wasn't working.Gadget Pro said they could do a factory reset for $40 but we would lose everything on the phone. We were already reconciled to that, so we said go ahead. It only took an hour, and when we came back they said it worked and now all we had to do was sign in with the Apple ID and password. When I reminded them that this was the problem in the first place, they said contact Apple support and they'll unlock it for you. Apple support did unlock it after we provided them with proof that we had purchased the phone 2 years ago. Unlocking it also did a factory reset. Then we were able to set it up again with a new Apple ID and password (which I wrote down and stored). So Gadget Pro was nice and did what they said they would do pretty efficiently, but it didn't solve the problem I had brought to them. I paid them $40 to do something that was useless and unnecessary.

These are the best mobile device repair techs in town. Don't be fooled by the hole in the wall…read moreappearance of the shop, these people are like old school computer repair techs, not fly by night mall kiosk guys. They take the time to really understand how all the latest devices work, and they do an amazing job of fixing them. On top of all that, they care about their customers, and really give you the best deal they can, while maintaining quality. And they don't try to up sell you on unneeded repairs. I went in for an iPad Pro 12.9 screen replacement, which is no easy task. They did it perfectly and in a reasonable amount of time. 5 months later, the screen had an issue that turned out to be a manufacturer defect, and despite it being out of warranty, they would not let me pay for labor on the second repair. Stand up guys, great technical skill. I would definitely take any device I had to them again.

I didn't actually have work done here, but that speaks to what a good business this is. I came in…read morewith a defective keyboard/sticky keys on my MacBook. They easily could have taken my $300 or so for a new keyboard, instead the employee made me aware of an extended warranty I was eligible for, and recommended I send my MacBook into Apple. I ended up getting the repair done by Apple free of charge, and am very grateful that they didn't take advantage of me. Will be going here for any future repairs and recommend it to all for honest service.

Fast response. Same day turn around. Took his time to make the repair to my iPhone 8 right. Took…read moreabout 1/2 hour and I was in my way. Cost 90 total. When the guys at the mall was charging 130. Local guy. Worth the call.

I definitely recommend the CNY Tech Guy! He was able to repair my Motorola X Pure when I dropped it…read moreand shattered the screen. He ran into an issue while repairing it but was able to quickly rectify the situation and I am completely satisfied with his service. He even offered to meet me wherever was convenient for me in Cortland. He was also very friendly and professional! I especially appreciate how responsive he was to my messages and how he kept me up to date on the progress of my phone. I will tell all my friends and family to go to him when their phones or computers need to be fixed.

Food and atmosphere are a breath of fresh air in Montrose Pa. A great place to have a drink and…read moreenjoy a not Rushed meal!

by far the worst place I've ever done business. So after a front screen back screen battery…read morereplacement screen protector in case $500 for them to give me a cheap case the phone to fall and drop and break the front glass in that case after specifically asking for a drop proof case they said there was nothing they could do for it the next day got the back glass replaced the battery or so I thought paid my remaining balance called two days the battery was still acting up, not carrying charge. They said to bring it in because of work they couldn't come in later in the week where they said do nothing about the glass because it was dropped, even though I asked for a drop proof case they gave me some cheap case that did nothing. I ended up debating on getting a new phone so I left came back a almost 3 weeks later because my screen was completely They told me they didn't replace the battery that they just cleaned up the wires last time that the battery might need to be replaced this time with the lady said I paid for a said no you didn't. All we did was clean it. I agreed with it gave phone. They fixed the front glass came back and the guy was like yeah we had to replace your battery too and I was like well can I see my second because I can't find the receipt for it after 40 minutes of arguing with me back-and-forth about my battery not being replaced found out that I was charged for a new battery but never received received it so inconveniently me one as a courtesy. If I would've never asked about the battery, how would I have ever known that they even replaced it but charged me for it I find this completely shady and unprofessional after two different employees argue with me and said that I did not have my battery replaced, but I was lying that I was charged for another battery until they finally pulled up the receipt and prove that I was charged, but apparently never received it. Going to get my glass fixed again have a $200 bill forgot my wallet paid for half of it I would come back with the rest. They me an ultimatum and if I don't come in and pay that they were pressing who should the charges be pressed on because I had to wait a whole month to get my services when the Shoes on the other foot you guys deserve it right dead and there completely unprofessional will never do business with them again worst experience I've ever had with any kind of repair shop highly un recommended