unfortunately there is not a ZERO RATING. this store and it's staff should be shut down. the…read moreman at counter.. Sam...he is terrible. he refused to help gain the 4 digit port out pin. he claims that is not something he does. meanwhile the metropcs cust service people say that is how you get that that pin. NOPE. not Sam. he cant be bothered. and that folks is just another reason why we left metro. their service is by far inferior to all others. go elsewhere. anywhere but metro. yo all have been warned.

From the owner: Switch today & enjoy America's largest 5G network.read more

employees didn't care about my problem and disregarded any concerns and acted like I was an idiot…read morefor not getting service... been with t-mobile for 9+ years but switching because no in person or call help has done anything for me.

So, before I vent I want to clarify something. This is my FIRST TIME switching to a new carrier and…read moreswitching to a new phone # - from AT&T to T-mobile. I had only one phone # my entire life, so if I was NOT informed of something important after being told "everything's taken care of" then I believe it is not MY MISTAKE. I came to this store, he activated my AT&T phone so now I can use it as a T-mobile phone. Then I asked if I can get a new # and he gave me a new #, telling me everything was taken care of and I was on my merry way. A month later, my sister (I am on a family line with her) gets a bill from AT&T charging me around 200$ for my old phone # that I thought was already CANCELLED by the associate here. After talking to many T-mobile reps to get my money back, they were confused and couldn't help me even though they tried their best. My sister talked to AT&T, they said it wasn't their fault and that I should talk to someone from T-mobile. Vice versa. I finally decided to come back to this store to speak to a manager in hopes I would get store credit amounting up to what I had to pay but NOPE, all he did was tell me it was not their fault and to speak to someone from AT&T, and that he would make sure to retrain the associate that didn't give me the entire information. I am extremely frustrated as I believe this was not my fault because I was NOT aware of the steps to porting over a line and getting a new line. I believe I should have been informed by the associate who should have known WHAT TO TELL ME and at least given store credit. Very disappointed in the service here.

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From the owner: 343 Technologies is a business solutions company. We work with a large network of partners to…read moretailor customized solutions for your business. Whether you need broadband internet service, fiber, VOIP office phone system, wireless sales, phone and tablet repair, or an M2M/IOT solutions. We are headquartered in Jackson, Michigan and serve customers nationwide. We serve businesses of all sizes and types, from small businesses to enterprise, public sector, and not-for-profit organizations. Let us show you how we can add value to your company. Contact us today to schedule a service appointment.

Colin helped me on a Sunday with a phone accessory . He was very nice, personable and so helpful…read more The store is very sparse - nearly empty - of accessories and items to view. I realize that shopping is more apt to occur on line , but if you do wish to see/ feel a phone , cord,etc... difficult to achieve here

Brianna is amazing, thankyou for being kind and very nice. Smooth process!:) thank you again!read more