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Services - TECH M D

Home automation repair

Home theater calibration

Home theater installation

3 More Services

Component automation

Home system automation

Telecommunications

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9 years ago

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T-Mobile

T-Mobile

(4 reviews)

This place is the worst T-Mobile store in the area, perhaps in Oakland County! They have no stock,…read morethe store has no heat in the winter time (there are space heaters everywhere), management is nowhere to be found. Its run by teenagers, that have no clue what they are doing. During my time there, I did not see 1 customer walk in happy and leave happy. Everyone that came in upset due to the stores mistakes, left the store just as upset! As for my experience, not only did this store add lines to my account without telling and increase my bill by over $120, but they then processed to argue with me that I was in the wrong. They added 2 phones lines and an internet line, WHICH I NEVER ASKED FOR! I had to spend in total around 4 hours at this store this week, just to get my bill & services reverted back to original. I contacted corporate and they were able to provide me with credits due to the incompetency of the staff at this place. I will NEVER return back to this location nor recommend anyone do business at this establishment. Go to the location on Orchard Lake, save your money, and just make the drive that way.

We recently merged over to T-mobile and we were promised this "amazing" promotion for moving over…read morefrom Sprint. We all had recently updated/new phones so we weren't in need of any upgrades, however, they assured us if we got the newest model we would not be charged since we were merged over. We were told one price and then when our bill came it was significantly higher. We called and went to their location several times and nothing was resolved because our bill is still not was agreed on. Ashley was the one who set our account up and she still hasn't fixed this issue for us. I'm super upset with the act and false promises we were given. Please don't trust this location.

T-Mobile

T-Mobile

(5 reviews)

horrible service they gave my friend 2 of the wrong screen protector for his iphone 14read more

My first experience here STARTED off great. We were switching from AT&T and had an initial $1,800…read morespending limit but knew that wouldn't be enough because we had 4 phones to switch. When i got there initially different prices were being thrown out and i was told I'd walk out paying $170 that day. I had to leave and go to the dentist so i ended up coming back later that day to follow through.. before i left i had mentioned that we had a business.. the manager said oh you do!! Do you have a Tax ID, i can probably get you a $3,000 credit limit, i gave him the info and went about my way. My fiancé and i came back to switch over our phones and all went well.. we ended up paying NOTHING and went about our day. The next day we came back to trade in our stepdaughters phone and they told me "they forgot to tell me i had to pay $252" so i figured okay that's it, that's fine. As were in the process of finishing everything they tell me it's going to be around the $800 range now and i of course, lost it. How does it go from $170, to $252 to $800.... so they took some accessories off and the lowest total they could give me $785. And then they decide to tell me "well the business didn't help so we could only get the $1800 spending limit" wouldn't that be what they should have told me to start???? We had already switched 2 phones over and traded in so we could not get our phones back and stay with AT&T. So the manager goes on to tell me i won't have a bill until March because of the $785 i paid today.. 3 days before Christmas!!!!!!!!!!!!! If i knew i was paying $785 i wouldn't have switched AND i look on my app and guess what.. A BILL!!! It may be a small one but it's January???? Not March! Honestly just really upset and my Christmas was ruined because of the unexpected money i had to spend.. not happy AT ALL.

TECH M D - hometheatreinstallation - Updated May 2026

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