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    Horizon Electric

    5.0 (2 reviews)
    Open 8:00 am - 5:00 pm

    Services - Horizon Electric

    Electric inspection

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    Oakland County Generators - damaged housing from ill-fitting battery 2

    Oakland County Generators

    (2 reviews)

    We hired Mitch Mountney's firm Powerhouse Generators (now Oakland County Generators) to install a…read morewhole home generator for us. His company's address was listed as being in Estero, FL (we live in Naples). We've done our best to hire locally for accountability, primarily, as well as supporting local businesses. The address was of his family member, so he was not actually here to personally account for his work (*note: make sure your local contractor is local, put eyes on their storefront*). We gave him $19000 for the job (*note : NEVER give any body more than half down*) - hired subcontractors in the area, which was okay for the most part. However, for the last step of installation/activation, he hired a Generac tech (our box is a Kohler) who attempted to install an ill-fitting Generac battery into the generator, causing significant damage to the to the inner housing. THIS ACT VOIDED ANY WARRANTY TO WHICH WE WERE ENTITLED. The tech, not knowing Kohler products, failed to install plugcaps on the two small openings in the bottom rear of the generator; this allowed for palm rats to invade and chew up the bottom wiring and insulation in the box. When the tech left, he left copies of the operating manual along with an ethernet connector and the plugcaps which should've been installed. (*note: if the tech hands you "extra parts" not knowing what they're for, you might want to check - quickly). If the plugcaps had been properly installed, it may have been awhile before any other techs would've needed to open up the box to service - only then would the battery install damage would've been discovered, again, no warranty (*note: when I spoke with the tech on the phone, he said that Generacs were "easy" to service, and Kohlers weren"t - if someone is having difficulty with installation, you might want to find out why - quickly). With 0.1 hours (yes, SIX WHOLE MINUTES) on our generator that we paid an additional fee on at the "end" of the job - total cost: $26,000, it was toast... We hired our local Kohler tech to remove the old box and install a new one; the added cost is another $9000. So, some times, with the best of intent, things go wrong. MITCH MOUNTNEY HAS NOT RETURNED ANY CALLS from me, nor has his operation director Amanda Jonatzke. Read that again: NO ACCOUNTABILITY, no responsibility taken, at all. His operation no longer lists a Florida address, and apparently Powerhouse is now "Oakland County Generators", just fyi. Our Kohler tech has serviced other generators down here that customers have had issues with the quality of Mitch's supervision and integrity. If I could give this clown zero stars, I would - HE DIDN"T FINISH THE JOB.

    We highly recommend ! Great to do business with-from start to finish! Mitch was knowledgeable and…read morecourteous. Thank you for a great job!

    Weingartz

    Weingartz

    (73 reviews)

    $$

    Weingartz (Utica) staff, parts & service has been exemplary in three recent visits over the past 12…read moremonths when I've consulted with them for parts and repair for my aging equipment. They have been kind, sincere and patient listening and solving every issue. To my delight had obscure parts in stock. Provided advice on how to install the parts. When I bought a new blade and couldn't install it, I brought the unit in and they replaced it relatively quickly and at a reasonable fee. Offered to help load the equipment in my vehicle. 100% satisfaction. They have a steady stream of customers seeking care, advice and assistance. It appears home and business owners. Show room is very organized, packed with new equipment on display, with knowledgeable sales folks I briefly met. Prior to my satisfactory and successful visits, I skimmed several prior Yelp review profiles and saw some 1's and was skeptical. However, Weingartz reality I experienced is not at all like those posts. It's near impossible to provide the service, staff, expertise, and stock innumerable parts to service everyone with malfunctioning busted old equipment. That's what Weingartz does and why I'm going out of my way to express and document my completely positive experiences.

    Brought my lawnmower in on the 12 of August & was told it would be ready by the 18th of August, no…read morecalls, no updates, then come Sept i called them spoke with several people who were clueless on my mower, they then said it would be fixed by Sept 5 (Saturday) no call, nothing until 530 with a Text saying it was done, they closed at 6. Absolutely terrible customer service (Because i am one) your company is only as good as its employees & if they treat their customers that way then they will not have my service, i will take my business to a mom & pop shop & you will be out of business treating customers that way soon

    Horizon Electric - electricians - Updated September 2026

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