The staff is absolutely amazing, going above and beyond to make the customer happy. They were…read moredefinitely not standoffish like other record stores can sometimes be. Their prices are on point, some even on the low side. The atmosphere was inviting and appealing. For a small store, thought they had a good selection, covering all genres. They listened, offered recommendations, and were just a pleasure to do business with. I will definitely be a repeat customer.

This is a very visually appealing record shop. Very sleek and clean. I went in here because I saw…read morean LP I wanted online. I had never been in before. The owner?/employee asked me some questions like what bands I collected and I told them. As I was looking around I noticed and heard two things. The prices were EXTREMELY high. I mean like expensive NYC or LA collectors prices high. Also I was eavesdropping on the conversation between main dude and employee behind the counter. After asking me what band I collected they proceeded to verbally trash the band I had mentioned. Odd way to want someone to come back. I will never set foot in this shop again.

Wanting a warmer sound from my gear and, initially, intending on purchasing only new front…read morespeakers, Paul and Jim took their time to guide me from the starting to the finish line - ending up with a new center channel and rears, as well as a new receiver over the course of a few months. I couldn't be happier with the result. Can't believe how it made my vinyls sound, as well ! Purchased a TV antenna as well. Great antenna but inadequate installation. Had a local antennae guy remount the unit - so minus one star.

Blow away buy the customer service. Didn't know what to expect walking in. I just needed some…read morecartridge screws but Paul took the time to ask me my setup and make some great recommendations. These guys deal in affordable audiophile equipment and seemed to carry reputable brands that most people could afford and enjoy. Needless to say, I'll be back. Oh, and they carry a fair sized collection of carefully selected vinyl. When I talked to Paul, it sounded like they were working on getting in some other really great stuff. Looking forward to my next visit.

The is the best! I came in and just started looking for a system! I noticed they give the same…read moreservice, if you're spending a few hundred dollars or twenty thousand dollars! Really easy to talk to, no high pressure sales! I really hate it when you go somewhere and you have the sales person tackle you at the door- not here! super chill guys. Really relaxing place!

When purchasing high-end fidelity equipment, it's all about the overall beginning to end buying…read moreexperience. Overture Audio's choices of sound fidelity equipment are among the finest in the Detroit regional area. But it's the professional knowledge of the staff that made my experience so satisfying. Their staff, TJ Jankowski, Craig, and Vince, bring the buying experience to a higher level. My sales technician was TJ. After much time spent in the store listening to different sound equipment, I narrowed it down and equipment was brought to my home so I could have a more personal experience, before I made my final decision. NOW THIS IS SERVICE! Today, every time I engage with my home sound system, I just smile. Thank you to Overture Audio and TJ Jankowski for this wonderful buying experience. They're simply the best!

Super friendly and well beyond knowledgeable. Mr. Alan provides more than just a speaker repair…read moreservice he is a teacher as much as anything. I dropped my prized Advent and AR93Q drivers off for a re-surrounds treatment. I felt perfectly at ease with the level of expertise Mr. Alan gave to me in his description of how he would handle my prized speakers. Will update on quality and timeliness of service received. Received speakers back roughly 1 week later, super fast turnaround. Quality of work was awesome. Very clean and steady hand. Alan also fixed a faulty voice coil lead, no extra charge! This is very welcomed and has earned a customer for a long time to come. I already have another set for Alan to refoam the surrounds.

From the owner: Providing loudspeaker repair service for the professional, DJ, musician and home user, Spiral…read moreReconing can repair nearly any loudspeaker made. From vintage to modern, if the parts are available or can be made, it can be restored to it's former glory. Refoaming, reconing, repairs to crossovers, cabinets and some electronic components. Many speakers available as well from Altecs to Zeniths. Home HiFi, Guitar, Bass Guitar, Keyboards, PA, Monitors, Pro PA, and DJ. From 2" to 18" in stock. Usually over 200 speakers on the shelves. I do not repair TV's, electronics or phones, loudspeakers only.

I went in Ecotopia over the weekend because I'd heard they have a great selection of audio…read moreequipment. That's an understatement. There are stacks all over the store of receivers, tuners, turntables, and speakers. The owner, Moses, was super friendly. He was helping some other folks when we went in, so after he was done with them I asked him for his advice. I didn't realize that meant he would spend almost two hours with me, showing me what equipment he had. He really seems to know his stock back and forth, pulling out names of speakers that were under stacks and insisting that he'd love to let me hear them if I wanted. He told me about the speaker designers, the characteristics of each brand, and what kind of sounds would be emphasized with each. He insisted that every piece of equipment was fully checked when he brought it in He laid out all my options, within my price range, for the styles of music I listen to, and preferred making me listen to different speaker combinations rather than describing them to me. This took some time to attach and detach each set from the receiver, but I really did learn a lot about what the different speakers sounded like, and which brands have similar profiles. Ultimately, I was happy to have a guide that was patient. I didn't anticipate spending so much time to do so, but I don't regret it at all, since it is an investment. I found a set of speakers that I love (after listening to about 10 different sets) that should be perfect for what I need. Ultimately, I think I maybe paid a higher price than I would have gotten on ebay or craigslist for my speakers, but Moses was ridiculously helpful and patient with me and was happy to give me the information I needed. I'm also sure that the speakers are in good working condition - which is worth a lot as well. I don't know about the repair aspect of his shop, but if you want to buy some modern or vintage equipment, Moses can hook you up.

Owner or manager could not be bothered to acknowledge me being in his store. I stood around for…read morealmost 15 minutes without so much as a hello. When I poked my head in back a guy there said he was a customer I told him good bye. As I began to drive off a bewildered man came out with a phone pressed to his ear and kept apologizing he was on an international call. I showed him my envelope with $1500 cash that was going to be used in a purchase at that time. Then he says its not about the money. What is it about then Ecotopia? Is it about being all alone in a store with nobody to help because they are on international cell phone calls? Please I will not be back, ever.

I purchased a pair of certified pre-owned Wilson Sasha speakers from Paragon. They were…read moremeticulously packed and shipped out to my home. Richard came out for professional setup. He was extremely knowledgeable and took his time to achieve the best possible sound in my room. I was floored at how much better the speakers sounded after his consultation. Soundstage is much wider and the bass energy more controlled. Time alignment of highs was improved after he recommended the taller spikes for the upper module. Listening now with a glass of scotch and a big smile on my face.

Any store that can have more than 20 different audio components manufactured by McIntosh deserves…read moreto be noticed! The venerable brand that brought hippies the sound and soundtracks of their lives (possibly unknowingly) was in fact the driving force behind the Grateful Dead's famous "Wall of Sound." Paragon is a classic (as in 1980s heyday) high-end audio shop. At best a place to drop dukets and at worst, a total men's club (events with elegant scotch, bourbon, wine and cigars). Over the past 10-years or so I've seen the store expand and its fleet of delivery and service vehicles grow. Just spent $70K on a McIntosh home entertainment center? They'll install, balance and dial it in for you. I do not know if they have a service shop but I know from talking to techs in California that this brand seldom needs repairs. Our recent visit was a gathering of like-minded friends with a long history of audiophile (and record collecting) tendencies. We arrived in the last hour or so of their standard work day and were greeted immediately. Our primary interest was listening to the new McIntosh integrated hybrid amplifier ($3500.00) through their demo setups (several rooms with all their high-end brands and speakers). We also got to audition a number of top dollar headphones. One cool thing was they let us rock out (behind closed doors) to just about anything we wanted to hear! One tip, ask about any open boxed specials, factory refurbished deals and possible hookups for like new gear. In this expensive hobby there's always someone with 'upgradeitus' and those looking for low-hanging fruit can sometimes benefit.

Called AVxperts to clean up a previous installation in a home I purchased. They were great prompt…read moreand professional. I would refer them to anyone.

From the owner: Audio/Visual - General Contractingread more

More than just records. So much more! Yeah, there are rows upon rows of records, old and new. But…read morethey also have a sizable collection of comics, cassette tapes, VHS, DVDs, and action figure collectibles. Even aside from the above stuff that, well, makes more sense, there's a table and wall full of incense and a separate sort of smoke shop/head shop within. And if you were worried about not having a device to play your vintage audio formats, they have plenty of those too. Shop staff was super friendly and helpful. They have at least one shop dog - I may have seen a second. She could not be less bothered by visitors. A final note of importance, they're having a moving sale at the time of this writing. When I asked, they weren't sure where they're moving to yet, but expect to go at the end of the year.

Seems as though you'll need to make multiple trips to get everything you'll want and have the…read morebudget for... No discount given for the items I seemingly just didn't have a few more dollars for when I potentially making an over $30 purchase on about five things... As for returning, so far what I'd bought played good, but what for these rare items if I'm to only be able to exchange what I get for the same title like? And a Restocking Fee also gets charged, so why am I not even allowed credit for what I pay for the item... I deserve a much better rapport that other record stores give me, I give Flipside a lot of business and had when it was farther away at its former location... -- Dave

Business is permanently closed. Sorry to see them go. Always has quality product and service.read more

Excellent customer service! And very competitive pricing. I bought a sweet Definitive Technology…read moresetup from them, and found the whole experience from initial visit through follow-up q&a visits to be top notch. Very pleased. I'll be back for more in the future