Very friendly... Very professional...He was always on time…read more His prices were great! He came back out for 2nd issue and did not charge me for the labor! Great guy!

No call no show. My appointment was confirmed and he was supposed to show up between 10-12. Never…read moreheard from him

I want to add a 5 strar review to Mr Beyer and his shop. I…read moream Tyrone Starks and he restored my Pioneer Cassitat 100 AM recorder after I have not used it in over 8 years. I kind now listen to the music I came to love when I was a bachelor in waiting.

Karl was super helpful and told me up front exactly what the repair would cost. He had it done a…read morefew days later and it worked great!

What was the most frustrating thing was the fact that they had to order a part, and it took nearly…read morea week to get there. Bros: you work 20 mins from MicroCenter... There's no reason why you guys don't have an account with them and can get parts way quicker. I get you want to make your 600% markup on parts but to have a customer wait a full week for a part that microcenter had available for pickup same day is insane. And when I offered to go get it FOR you, you say that you don't allow that... won't come here again. Just bring your stuff to microcenter

These guys are so helpful, friendly and get the job done. I…read morewalked in this morning completely panicked and they solved my problem in less than 10 minutes. Thank you!

Very good work done here. Cleaned my phone, saved me alot of…read moremoney. Provided excellent service. Answered all my questions.

RYAN was AMAZING and I am so grateful for him, the Troy Store itself, and the ease of getting my…read morephone fixed. Just phenomenal stuff everuone and I will tell all my friends about you guys and your great service to help us when we are in need of it. Keep up the great work

GREAT SERVICE!!! I…read morewas visiting from California over the holidays and my phones screen literally fell out and was just hanging by a thread. Took it in to this shop, I can't remember but I believe the guy that helped me was named Anthony, took my wife's number down and called me in 2 hours to pick it up! Fully repaired and ready to go on about my life like nothing ever happened. Awesome service, thank you!!!

I had my phone repaired here today and now my phone is damaged. Initially, Anthony seemed pretty…read morenice and genuine. He did the repair work and after I picked the phone up, I noticed that the Face ID did not work. I gave him a call and he explained that he 'forgot' to tell me that the Face ID would no longer work because 'that's just what happens' when the screen needs to be replaced and the senor is damaged. I wasn't too happy about no longer having Face ID, and that should definitely been a conversation at the time of repair, but I just accepted it as it was. I also made him aware that the screen was lifting on the left side in the middle, so much so that it was noticeable from the side and from the front when looking at the screen. I was told that I could bring the phone back to the shop to have the lifted screen repaired. Once I arrived at the shop with the phone, he took a look at it and said 'oh yeah, that's just how these aftermarket screens sit'. There was also a light showing through in the bottom corner of the screen, and when I asked him about it he replied 'yeah, that's just there because it's a new screen but it won't hurt anything'. There were no lights showing through before my screen was fixed. The screen wasn't even broken, it was lifting at the top. I was also told that even if he replaced the screen, it would still be lifted because there was nothing he could do to fix. IRONICALLY, that was the very last screen that he had in-store to fit my phone, RIGHT! He then argued with me that he'd been doing this for 10 years and no one EVER complained to him that the screen was lifting, despite him also saying that all of the after-market screens sit this way. He acknowledged that it was uneven and lifting, but refused to admit that it was a quality issue. He made it a point to tell me how this screen was better than the one I had before. I'm not required to be grateful for a low quality repair job that I PAID for, especially when it's given with poor customer service. Just because it's better, doesn't meant that it's acceptable. I was told that it was my opinion that my screen shouldn't be lifting and that the screen shouldn't sit that way on the phone. I can only speak for my experience here, so if anyone else has had luck with this business, good for you. I was not so lucky. He's very nice when you meet him, but if you have any issues with the repair he will try and gaslight you in to accepting subpar work. He said that all of the aftermarket screens fit my phone that way, I've had my phone screen repaired before at another location and I've never had this issue. I don't recommend this business. Find another business or you'll have to have it replaced twice like me.

The service was great. The turn around was quick and prices were reasonable. I would definitely go…read moreback.

Several weeks ago I switched phone service from AT&T to Verizon. Something happened during the…read moretransfer of data and they told me to go to the Apple Store because they were getting close to the security freeze. Apple told me to go to Comcast and see what they could with the password. In fairness, Comcast came closest unfreezing the phone but it still wasn't right. I took into Cellular Repair Center and within twenty minutes Ken had it back to normal. There was no more running around for me. Thanks, Ken.

The staff is absolutely amazing, going above and beyond to make the customer happy. They were…read moredefinitely not standoffish like other record stores can sometimes be. Their prices are on point, some even on the low side. The atmosphere was inviting and appealing. For a small store, thought they had a good selection, covering all genres. They listened, offered recommendations, and were just a pleasure to do business with. I will definitely be a repeat customer.

This is a very visually appealing record shop. Very sleek and clean. I went in here because I saw…read morean LP I wanted online. I had never been in before. The owner?/employee asked me some questions like what bands I collected and I told them. As I was looking around I noticed and heard two things. The prices were EXTREMELY high. I mean like expensive NYC or LA collectors prices high. Also I was eavesdropping on the conversation between main dude and employee behind the counter. After asking me what band I collected they proceeded to verbally trash the band I had mentioned. Odd way to want someone to come back. I will never set foot in this shop again.