Excellent! Very professional! And very knowledgeable and I recommend the highly! Excellent,…read moreexcellent excellent excellent that's all I can say

We paid $30, 000 and the system still does not work. The video does not match the sound and we…read morecannot adjust the sound through our remotes. They use the excuse that the system is too complex for us however we have had several techs look at it and they have confirmed the design is poor and was not created for the purposes we requested- now they want to charge us $189 for a service call to correct a faulty sound and video system. We are seriously disappointed- we cannot use the system and are out $25,000.

When I had my cable installed by my cable company they hooked up my wall mounted 50 inch flat…read morescreen and ran the wires up to the TV that just hung there. I asked the installer if he could hide the wires so that it would not look so bad. He told me it would cost extra. The cable installer also ran all my cable wires to my rooms on the outside of my home. I have a brick home so I was not happy about that. But I wanted them ran inside so it didn't make the outside of my house look like an eye sore. The installer said that he couldn't do it. That it is only a basic install. If I wanted him to run cables through the walls it would be an additional charge. He also told me that it would not guarantee that he could complete the job of running the cables through the walls if there was a problem. So the installer walked me through the home and explained what seemed like I nightmare installation job and that it would not be worth the effort, time, or cost. In the end I would be stuck with the bill and possibly still the same problem if the cables couldn't be ran to all the rooms through the walls. Then I was mentioning my issue I was having with he cable company to my friend. He mentioned that I should look for a separate company that runs audio and video cables. All I can say is I was so happy I listened to my friend. I did my research finding a company that was local and could come soon to give me an estimate on running the cables. Chris the owner came to my home and right away he understood what I was going through and explained that he has had many customers he has helped with the same problem as I did. He walked me through the whole process of what he was going to do....and that it was not a big problem. Complete different story from what my cable company installer said. Chris went a complete different route then the cable installer said and had my cables ran the way I wanted in no time. He came out a few days later and it was done. My cable to my TV was easily hidden behind the wall. Problem solved. A few months later I decided I wanted surround sound home theater system for my living room . I called Chris right away because I wanted my wires hidden and not exposed. This was not a problem for Chris. He came out and had it done in an afternoon. In the end I was glad I hired Castle AVI. Cable companies in my opinion take the easy route. If you want things done right and he way you want call Castle AVI. You won't be disappointed.

Hired them to install a cable tv line and fix my Ethernet connections. Guy tried to tell me, twice,…read morethat I don't have a cable modem, while the new cable modem I installed myself was sitting in front of both of us, working properly. Consider yourself warned.

All good here. Answerd the phone on the first ring and was available the next day…read more Showed up on time with multiple text notifications and install the TV in no time for $165in . Stuck around afterward to make sure everything was working good and the TV was set up properly. Fast friendly great service- don't hesitate to call.

He was very much available. Same day service if needed. Great work in a timely fashion and good…read moreconversation while working. Had good ideas to help owner. I'll refer him every time!

I've mounted plenty of TVs and entertainment systems over the years but I am too old and broken…read moredown to do it. They had good reviews so I chose them. I'm glad I did. Professional, affordable and quick. Will use again for my next A/V installation.

We had a TV mounted. Alvin and his guy were here at the agreed upon time and were proficient in…read moreremoving and replacing the TVs as well questions to ask me to make sure that I was happy with the end result. I'd recommend them to others

Probably one of the biggest scams out in the market. Our builder forced us to use them to prewired…read moreour home. When it was time to purchase our equipment I received a quote for just over 9 grand for in ceiling speakers, central vacuum, and a wireless access point. I took this exact quote to Best Buy and for all the exact same equipment with the install it was $5600. Consumers are smart don't try to rip people off

I'd give a zero if one was offered. AVOID these people at all costs. Never bother to return your…read morecalls or offer any amount of assistance. I bought a house with a BEAM central Vac system. I needed information to troubleshoot a problem and ask about accessories not left at the house. I didn't bother with a third call b/c after two I was done. Find someone else or do it yourself if you're considering this farce of a company. I'll be reaching out to BEAM to have them removed from their list of vendors as well. What a shame.

Hired Kyle on 2/26/2018 to install 4 Security Camera's. l needed…read more4 Camera's installed outside and wanted a monitor inside and also on my cell phone. They were out to install and installed all 4 camera's. The system works fine but I had very little help or instructions on how to operate. There was a problem on my end with the cell phone so that was not operating when they left. I paid them in full and Kyle told me he would help me with the phone. I called for help which he did try by phone give me instructions by phone on how to set up application but there were problems and will not load video's on the cell phone. Told me 2 or 3 times he was in the area working and would stop by...which he did not. Not even a call and when I call him he does not answer. I have texted for help and still nothing. Make sure that everything you want done is done before paying them. The most important part of this security system was that I have it on my cell phone. So I am very dissatisfied and a unhappy customer.

I paid Kyle $1298.00 to install surveillance cameras last year…read more One of the cameras was defective. He wouldn't repair it. I wrote the Better Business bureau, attorney general and he wouldn't reply. I threatened to sue him. He told me to have it repaired and he would reimburse me. I have been trying to get my money and he won't pay me. I have hired an attorney because I have a 3 year warranty and afraid another camera will go out in the future and he will not honor his warranty. He lies and stated that he has lost my address when someone contacts him. I wouldn't recommend him to anyone. I am a Senior Citizen and he won't pay me $50

If you need some work done in your home of office I would strongly suggest contacting Derrick Davis…read moreat Home Technology Pros! He is super knowledgeable ,honest and friendly. Unlike others in his industry he was patient and not in a hurry . I plan to have more work done by his company and have complete confidence in their ability. Their prices are very fair as well.

From the owner: "Home Technology Pros specializes in the sale, installation and service of smart home, audio/video,…read morehome theater, networking and video security products. Whether you are starting from scratch, need a technology dust-off, a smart home device installed or a complete upgrade, our team of home technology pros is armed with the latest solutions that will meet your budget. No project is too small or too complex for our licensed team of trained professionals. Customers who choose Home Technology Pros can expect a fair price, a professional installation and dependable follow up customer service once the job is completed."

Excellent and professional service. The appointment was set quickly and they accommodated a same…read moreday service. The installer was knowledgeable and he did an excellent job hanging our 65" TV. I would definitely recommend them and use them again.

FRAUD. These people are running a fraudulent operation, based on my experience. They sent 1 guy…read moreto wall mount a 75" screen. He destroyed the television (within 5 minutes of arriving, I believe deliberately), took some pictures, described a credible insurance claim process, got a copy of my receipt, and then ghosted. Not one word of follow-up after a week of entreaties. They will not return calls or emails, and neither will their supposed insurance company, Hiscox (check their reviews too, HAHA). I'm out $3K. Don't let this happen to you. Pay for licensed, insured, non-criminal help. DO NOT ENGAGE.

Northstar worked with my scheduling conflicts and were very flexible my short notice for my 2 TV…read moreinstallations. Very friendly, very professional service! I don't normally post reviews but the service was outstanding that I had to! It was quick and good quality, even gave me some pointers on doing installations at home. I'll definitely ask for Northstar again for my next project!

The professionalism and quality of service from Brian was outstanding. Prompt response time and…read morefollow up; was able to do same day install. He took great pride and care for my equipment and my home. Most importantly, he was efficient and did excellent work with the installation of both of my TVs. Highly recommend!