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T-Mobile Experience Store

3.3 (169 reviews)
ModerateMobile Phones
Open 10:00 am - 8:00 pm

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6 months ago

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T-Mobile

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2 months ago

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3 months ago

Had an awesome experience with SUMMER and thanks Matthew at T mobile.... SIM card what's that!?

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1 month ago

Just wen to this store setting up my new T-Mobile account. Matthew is really patient and helpful! Thank you!

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10 months ago

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2 months ago

Service was great! Staff was very helpful and attentive. Quickly got what I needed, and was assisted wonderfully by Jesus!

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2 months ago

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7 months ago

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3 months ago

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7 months ago

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8 months ago

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2 years ago

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11 months ago

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2 years ago

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1 year ago

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2 years ago

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2 years ago

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T-Mobile

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2 years ago

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2 years ago

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2 years ago

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4 years ago

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3 years ago

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3 years ago

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5 years ago

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3 years ago

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3 years ago

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2 years ago

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5 years ago

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5 years ago

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4 years ago

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6 years ago

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8 years ago

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4 years ago

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6 years ago

Business owner information

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T-Mobile

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9 years ago

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4 years ago

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5 years ago

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3 years ago

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4 years ago

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4 years ago

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Ask the Community - T-Mobile Experience Store

Review Highlights - T-Mobile Experience Store

Our T-Mobile Associate Lauren Banh was EXTREMELY Patient and Helpful!

Mentioned in 4 reviews

Read more highlights

Verify this business for free

People searched for Mobile Phones 6,610 times last month within 15 miles of this business.

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A&A PhoneCare

A&A PhoneCare

(4 reviews)

I bought 2 refurbished Samsung Galaxy phones from A&A Phone Care and can say I have been very…read morepleased with my purchases.  The first phone I bought was two years ago and is still working great with no issues. I was afraid it will become glitchy because the phone was an older model but so far, it's been working smoothly without any issues. I was surprised that the moment the owner inserted the sim card, I got service right away from my mobile carrier. I mean, immediately. The phone is truly unlocked. I remember in the past, it would take a few hours but maybe the technology or speed of service has greatly improved over the years. The second phone I just purchased a month ago also works great with no issues as well. I generally do not write reviews right away in case there is any problems with my purchase that needs to get resolved and share with others. But I am here to say that I have not had any issues. Again, with the second phone, the moment my sim card was inserted, it worked right away. It was pretty much in and out on both visits.  I remember to come back to write the review because the owner was very kind and also provided all the necessary accessories at no extra charge above the asking price, which was actually very comparable to Amazon's (but without the membership fee!). The shop also has a good selection of phone cases and other accessories to choose from. What draws me into this business is the genuine kindness of the owners and their willingness to work with me on what I was looking for. Since this business is close to my home, I will definitely be coming back if I need any other phone-related stuff.

Very nice and knowledgeable. Bought a phone a a great price. Entire experience was very good.read more

T-Mobile

T-Mobile

(18 reviews)

Quality/Quantity - Now that I am back with my international…read moretravels, I am back to studying the T-Mobile plans. My friends say this is the best carrier for international travel. Atmosphere - Small authorized T-Mobile dealer. Same mall as the Starbucks I frequent, so it's easy for me. Open 7 days a week from 10am or 11am to 6pm or 8pm. Limited parking with many poor/bad drivers, be safe. Service - 5 stars, Nelson was good. He was patient and listened to our needs and made good suggestions. I now need to check with the team to see if all is good with the carrier change. No contracts (unless you need devices). Price - See websites for menu and pricing. Then see Nelson for a good deal. Owner Comment - To the T-Mobile management team - Take care of the people that take care of you. FYI, I can not find you on the T-mobile website? Is it because you are NOT a corporate store and an authorized dealer?

My Mom, my brother, and I were eating at the food court located in The Square Shopping Center. In…read moreconversation, my Mom said her cell phone has reached it's last breath. After our lunch, we headed over to this T-Mobile to see what they have available. My Mom isn't into the latest and greatest cell phones so we were looking for the old fashion flip phone... yes, you read right! LOL Hey, as long as calls can be made and calls can be received, it's all good! Unfortunately, they didn't have any flip phones in stock. The staff was very helpful though... they did provide some recommendations. Our visit here was very short lived and that's okay, but worth it. We ended up going to a Best Buy in Los Angeles near my brother's house. And yes, we did buy a new Nokia - 2780 Flip Phone (Unlocked) - Blue for my Mom at that Best Buy. Thanks T-Mobile for the recommendation!

iFixForU - Arcadia - iPad pro 11 battery replacement

iFixForU - Arcadia

(611 reviews)

I brought my iPhone 14 Pro in with only 10 minutes left in the day. Despite the fact that you did…read morenot have the actual battery in stock, he went above and beyond and used a test battery in my phone, as he knew it was my birthday and something that was needed desperately. What else can I say, amazing value, outstanding service, and Lightning fast repair with quality replacement parts. I would highly recommend to any of my clients family and friends.

Quick service, honest consultation. Competitive prices…read more Overall I had a great experience here. I was seen very quickly, had diagnostics done within 5 minutes, and he suggested alternative solutions while discouraging me from doing unnecessary repairs on my phone as it was in good health, despite that costing him business and income. Can't help but appreciate his honestly since a lot of shops in this same business don't have that quality. Called and expressed concerns for slow battery charging. I inquired about time for diagnostics and the guy on the phone quoted 15-20 minutes. Soon after I came to the shop and the guy saw me within a minute of stepping into the shop and did his diagnostic testing within 5 minutes. He told me that my phone charged well on his chargers and suggested that it might be due to my charging cable. He recommended I order a new one and also offered some in store but wasn't pushy about his stock in particular. I also asked about my battery health of 86% and he said it's in good health and I should hold onto it for a little longer before considering a battery replacement. Super pleased with my experience even though I didn't end up doing any business. I WILL be coming back to this location when I do have issues with my phone.

T-Mobile Experience Store - mobilephones - Updated May 2026

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