I had possibly the best customer service I've ever had anywhere from Ken this weekend. I switched…read moremy Internet over the T-mobile. Ken got me a really good deal. He explained my three options and let me know I can shift to another choice at any time. This is the amazing part--- Then he sat in the store with me and set my boxes up for me. He helped me with the entire set up while I was in the store so when I got home the only thing I had to do was plug the boxes in. I felt comfortable the entire time and I never felt like I was getting a winded sales pitch. Thank you Ken for such a great experience with T-mobile.

This is my second experience this year at the T Mobile at Church and Sherman. In both cases, I did…read morenot get resolution to my trouble. The first time, 2 associates tried to help me and I appreciated their time. Today, the associate was rude, gave me a wrong answer, said he would get more help but walked away leaving me with no help. I decided to come home and use AI and the telephone to get my answer. Come on T Mobile, be better. I remember getting good service in years past.

Spoke with Sharif over the phone and he helped me troubleshoot over the phone. I'm so thankful!read more

Highly recommend Sharif! Here's why:…read more - Delivered Results - wired my new turn-of-the-century house with a Ubiquiti Wifi network and surveillance cameras. I'm now awash in high speed internet (critical since both my wife and I run our respective businesses fully virtually from home). - Went Above and Beyond - I'm a neat freak. Luckily Sharif is too. Sharif and his colleague Mike made sure cables were tightly run and barely visible. They went so far as to help me remove all the defunct coax running around my house too. - Responsive and Conscientious - Sharif is prompt over text and email (rare with contractors!). He also came back to replace my malfunctioning NVR drive and troubleshoot my G4 doorbell at no extra cost.

I have to give them one star, and that is way to much…read more Phones down, was on my cell to contact them from aprox 9:00 am till Finally at 1:30 pm got a sweet supervisor who understood my frustration and she made a tech come. If you do not mind listening to bad music and pressing different numbers for hrs then you found the company Not for me

Jeremy J. is the best phone tech i have ever had the pleasure to work with. Every time I reach out…read moreto Converged they take care of the situation asap, no matter who answers the call. Anytime our comcast business internet connection goes down, they are alerted and call us right away to see if everything is ok and working properly. We worked with another company before this and it was a horrible experience, in fact we trashed the whole system because it was so bad at a huge loss to the company. Thanks Converged for doing such a stellar job and keeping our business going at the speed we need to in order to stay competitive in today's marketplace!

I have used Vic and his team in 6 different company moves over the last 15 years. From cabling to…read moreafter install service you will never find a better company to work with, staff is knowledgeable , prompt and efficient in all aspects of todays technology. Seriously, you can't go wrong using their services. I hated moving but loved the opportunity to deal with Prime again. Richard S

Joe was super helpful. I first went with Comcast voice edge and the experience was horrible. Joe…read moretook care of us right away even when the phones went down and malfunctioned from Comcast. I highly recommend them for any business.

I called Astound, with the thought process of canceling the service because of the auto increase…read more However, Dominick (Customer service Supervisor) was able to turn the negative experience into a very pleasant one. He handled everything professionally and figured out the relevant plans to be applied in order to win the customer experience. I was on the phone for almost 2 hours though. So, not very happy about that.

Our WIFI went down during a storm. We had no WIFI for three days until they could come out here…read morewith a tech guy. The guy came and claimed he fixed it. It works, with a catch. It is now slower than it ever has been, freezes up all the time. Can't even sit through a 22 minute TV show without lagging or stopping. This is pathetic and unacceptable in the year 2026. If you can, look elsewhere and use anyone else but Astound! We sent them another email and phone call to get ahold of someone to come back to our house to fix yet another problem they made happen. So far, no such luck. They're value is nothing and they are most incompetent. So again they may seem good, but they're awful. They don't have any places located near us and have to come from far away, so I imagine their tech guys are very limited to when they can come. Another example of why big companies shouldn't be able to buy up the little ones like WOW, which was actually a good cable company that we had no problems at all with. Like every other company, there customer service seems to be a thing of the past. We will be switching to a different company as soon as possible and never looking back. Fuck Astound.

I arrived on a busy Friday afternoon and chose to wait. There were 3 people ahead of me. Buying new…read morephones take time. I get it. Comfortable wait. Greeted immediately when I entered. I needed to just switch my sim card from an old phone. Citlali is a sharp and kind young lady. She efficiently took care of me and answered all my questions. Very pleasant experience. Thanks, Citlali!

We've only had it for about a week but so far our expectations have been met. The representative…read morethat we worked with was friendly and helpful and so far it appears that all of their promises have been met. We travel in a motorhome and our previous provider had terrible service in many of the areas we stayed. So far the T-Mobile service has served us well.

I've worked with Active Telephone & Data for about 10 years. They helped us set up data networking…read moreand phones in a remote office and then helped us move the phone equipment to our main office once we closed the remote office. For many years they were our "go-to" provider for anything related to our old Nortel phone system, including helping us recover from a lightning strike. Recently they helped us convert from the Nortel system to their own VOiP solution. The conversion was seamless and the system works flawlessly for our 10 person studio. The best thing about them, and the reason we chose Active Telephone over another solution such as Vonage, is their customer service. If we have any questions or issues, it's great peace of mind to know we can call Marty or Bob and they'll be at our office fixing the issue whenever necessary. I cannot give any higher recommendation than I can for Active Telephone & Data.

From the owner: Active Telephone & Data is operated as a 1-man operation and installs Voice and Data cables, Fiber…read moreOptic cables, paging systems and Wi-Fi networks. I have been in business since 1995 and primarily provide troubleshooting and repair or cables of all kinds, paging systems and data networks. I do not use any subcontractors.