A woman named Mariana helped process my paperwork after hours. That type of customer service is…read moreincredibly appreciated when every day counts. Reasonably priced as well too Thanks

Accurate Biometrics at 134 n. Lasalle is the worst. The service is poor and the hours listed are…read moredeceptive. The hours say 8 am to 4pm but they don't serve constituents that are there prior to 4pm. They have you line up in the building lobby for an hour or more only to send you upstairs to be turned away even though it was not 4pm. Management didn't respond to requests for assistance. The operational procedures need evaluation. There needs to be communication with the building if you have people line up in the lobby and the office is on the 20th floor. There should also be a sign in sheet in the lobby so you know who was there at what time they were there. Sending people away after waiting for over an hour is not acceptable or good business. People take off work to go there since you are only open during normal businesses hours. To take off work, wait in line for hour(s), get on the elevator to go upstairs and sign in and then told they are not taking any more customers is unacceptable. They could have taken the last 2 customers that were let upstairs. There was half an hour left before 4pm so anyone who was allowed up should have been serviced. The girl in the office was rude and was not going to help the 2 people who were the last ones sent up to the office. John from customer service reached out to management but management would not call me while I was in the office. John told me to phone back if the lady would not serve us. She refused. When I called back the customer service team would not pick up the phone. This is the only downtown Chicago location. Accurate biometrics should have more staffing to accommodate constituents and they should have operational procedures to serve the public. If you are not going to have people come up to the office upon entering the building, you should have a sign in sheet. The office should let the building staff know when your daily cut off is so people don't stand in the lobby for hours just to be sent away. Our time is money and we would not be there if we didn't require your service. This is bad business all the way around. I lost time and money today due to deceptive office hours, staff incompetence, and poor business management.

Rude waste of time. its been over a year and my fingerprint results were never processed after…read moresubmission. waste of $65

Biometric Impressions is one of the best places in order to get your fingerprints done for work…read morerelated inquiries. Riley, who is a technician there, serviced me with excellent care today(8/2/2023). A true professional and an excellent human being. Good job Riley.

Very good guys work here. Very friendly and efficient. I needed a record showing I had no criminal…read moreconvictions for a job overseas and they helped me get my Livescan fingerprints to the Illinois State Police. They answered my email promptly and the whole process was very quick. I think this should be your go-to place. They seem to do everything - notarizing, photos, fingerprints.

Fast efficient easy and no appointment! Can't beat that…read more Don't drive here bc it's downtown Chicago and hard to find parking unless you want to pay for the meter or garage it or Spot Hero it. I got my 3 cards of fingerprints for work in 20 min. And it was nice they saw me at 4:30pm when they close at 5pm. Thank you!

I needed a few documents signed in front of a notary and apostilled. Vaughn was quick to respond…read moreand communicative about quotes and what was needed. Everything was done easily and quickly. She was located at a local UPS Store so it was easy to find and pickup the documents when they were ready.

Very convenient and fast service. We've used them several times at my job when things needed to get…read morenotarized quickly

There is no appointment needed, you just show up, and wait for your turn in the queue…read more This office is located in a co-working space. You check in at the front desk, they send a notification to the personnel working back in the office, and they come to get you from the waiting room when it is your turn. I was in and out within 30 minutes on the particular weekday that I was there. I was able to find free street parking a few blocks away. Overall a quick and easy experience, would recommend!

Fast, Friendly and Fair pricing. That about sums up the service I received this afternoon from…read moreChoice Biometrics. I needed to get my fingerprints scanned electronically to send to IL State Police and FBI for a Concealed Carry Firearm Permit. The ILSP Firearm Service Bureau had provided a list of over 100 licensed Biometrics vendors on their portal. I did a thorough research on all the vendors in Chicago and chose Choice Biometrics based on online reviews, website presentation, walk-in options and ease of access/parking. They are conveniently located on North Ave right in front of Best Buy which has a huge parking lot and coffee shops. I called the number provided on their Yelp listing and talked to Mara to confirm the address and whether I needed to schedule an appointment. Mara was friendly and resourceful on the phone. I arrived at 2:45 PM and Mara came and got me within 10 mins. She's a sweetheart and the process was easy and I walked out with the document I needed in 15 mins. I am delighted with my Choice (pun intended) and will absolutely recommend anyone needing fingerprinting services.

Talia was super nice and kindness is important to me…read more It's a clean and cozy small place with parking in front

Absolutely unprofessional, I understand it's policy that they can't print anything but why not…read moreoffer it as a service, particularly as they need the printed version of your form. Then I asked where I can get it printed and they told me a place that doesn't do printing they then said the library. Would not go there if I had any other choice.

Very convenient location and hours. I was able to walk in and get fingerprinted right away. The…read moreowner is very pleasant and gets you done quickly. I had to get fingerprints for an employment background check and again for a government clearance and both times went here. Would recommend for those in the area.

Very friendly and professional. For the service I needed there was no waiting, the staff were very…read moreprofessional and cheerful. There was a minor computer issue while I was there but it didn't delay me or cause any problems. They explained what was happening and I was still out the door very quickly with what I needed! Thank you!!

Deida was so kind and helpful! She was also incredibly flexible while she handled me and other…read moreclients simultaneously.

No on/line scheduling, so I drove up and was happy there were only 3 people ahead of me, and two…read moreworkers moving quickly. "Abbott Elementary " was playing on the TV so that was awesome, a great choice! I got in and out quickly, free lot parking although super crowded lot. Space was clean and the process worked well. Very efficient.

Very professional staff. Walk in is welcome and staff is ready to help right away. another good…read morethis opend on saturday for the working people.

Beth L. Was so awesome! She was fast, efficient, and kind! In and out with a smile ! Can't ask for…read moreanything better! Thanks Beth!

The issue about your service is not the price. The issue is your rational about the price varience…read moreand how you justify and communicate it. Your reply is saying, if I (customer) make your mobile service more convenient for YOU, by coming to your preferred location in the south loop, you will provide a discount. You shouldn't say that. It's insulting to the customer who chose you to provide a convenient mobile service, regardless of the cost. I recommend you work on being more customer focused, be polite to a new client and quote them at the price you want for their location. That's all.

Christine is awesome - she's incredibly responsive and flexible. I've used her services twice and…read morewill again - most of the other options for notaries in Chicago have awful reviews on Yelp and while I can't actually speak to their services, Christine is reliable and you can't go wrong! Highly recommend!