Accurate Biometrics at 134 n. Lasalle is the worst. The service is poor and the hours listed are…read moredeceptive. The hours say 8 am to 4pm but they don't serve constituents that are there prior to 4pm. They have you line up in the building lobby for an hour or more only to send you upstairs to be turned away even though it was not 4pm. Management didn't respond to requests for assistance. The operational procedures need evaluation. There needs to be communication with the building if you have people line up in the lobby and the office is on the 20th floor. There should also be a sign in sheet in the lobby so you know who was there at what time they were there. Sending people away after waiting for over an hour is not acceptable or good business. People take off work to go there since you are only open during normal businesses hours. To take off work, wait in line for hour(s), get on the elevator to go upstairs and sign in and then told they are not taking any more customers is unacceptable. They could have taken the last 2 customers that were let upstairs. There was half an hour left before 4pm so anyone who was allowed up should have been serviced. The girl in the office was rude and was not going to help the 2 people who were the last ones sent up to the office. John from customer service reached out to management but management would not call me while I was in the office. John told me to phone back if the lady would not serve us. She refused. When I called back the customer service team would not pick up the phone. This is the only downtown Chicago location. Accurate biometrics should have more staffing to accommodate constituents and they should have operational procedures to serve the public. If you are not going to have people come up to the office upon entering the building, you should have a sign in sheet. The office should let the building staff know when your daily cut off is so people don't stand in the lobby for hours just to be sent away. Our time is money and we would not be there if we didn't require your service. This is bad business all the way around. I lost time and money today due to deceptive office hours, staff incompetence, and poor business management.

This was honestly the fastest and most painless background check I ever been to and honestly it was…read morea long trying day. I fell on the way to the train. So getting there and not having to wait at all, service was quick, they used new tech. and the technician taking my prints was fast, relaxed and informative. great value per prices but lots of employer pay for services because of legal requirements. Conveniently located in the loop in a pretty nice art deco building.

Rude waste of time. its been over a year and my fingerprint results were never processed after…read moresubmission. waste of $65

Biometric Impressions is one of the best places in order to get your fingerprints done for work…read morerelated inquiries. Riley, who is a technician there, serviced me with excellent care today(8/2/2023). A true professional and an excellent human being. Good job Riley.

Fast efficient easy and no appointment! Can't beat that…read more Don't drive here bc it's downtown Chicago and hard to find parking unless you want to pay for the meter or garage it or Spot Hero it. I got my 3 cards of fingerprints for work in 20 min. And it was nice they saw me at 4:30pm when they close at 5pm. Thank you!

Quick, easy and no appointment required. I've used this business a few times for fingerprinting and…read moreLiveScan as well as passport photos. They are a one stop shop. Credit cards do have a small fee, understandable given that otherwise it would be built into the cost. Costs are reasonable. $15 for fingerprinting. Affordable and fast. They helped me fill out my paperwork too and double checked everything. Recommend.

I needed a few documents signed in front of a notary and apostilled. Vaughn was quick to respond…read moreand communicative about quotes and what was needed. Everything was done easily and quickly. She was located at a local UPS Store so it was easy to find and pickup the documents when they were ready.

Very convenient and fast service. We've used them several times at my job when things needed to get…read morenotarized quickly

Talia was super nice and kindness is important to me…read more It's a clean and cozy small place with parking in front

Absolutely unprofessional, I understand it's policy that they can't print anything but why not…read moreoffer it as a service, particularly as they need the printed version of your form. Then I asked where I can get it printed and they told me a place that doesn't do printing they then said the library. Would not go there if I had any other choice.

Very convenient location and hours. I was able to walk in and get fingerprinted right away. The…read moreowner is very pleasant and gets you done quickly. I had to get fingerprints for an employment background check and again for a government clearance and both times went here. Would recommend for those in the area.

Very friendly and professional. For the service I needed there was no waiting, the staff were very…read moreprofessional and cheerful. There was a minor computer issue while I was there but it didn't delay me or cause any problems. They explained what was happening and I was still out the door very quickly with what I needed! Thank you!!

No on/line scheduling, so I drove up and was happy there were only 3 people ahead of me, and two…read moreworkers moving quickly. "Abbott Elementary " was playing on the TV so that was awesome, a great choice! I got in and out quickly, free lot parking although super crowded lot. Space was clean and the process worked well. Very efficient.

Had to come here for fingerprinting & was told by an acquaintance it was a long wait. Regardless, I…read morewas close & already out & about. I decided to chance it anyway & get it over with. While easy to get to, the parking lot is a complete disaster so just be forewarned. I showed up on a weekday just after noon & found it surprisingly empty. One woman ahead of me was just leaving. The entire process took maybe 15 minutes & the woman behind the counter was friendly. Fill out some paperwork, pay, get your prints done, etc. Your mileage may vary but I was really pleased with how quick I could get this done & be on my way. Thanks again!

Very professional staff. Walk in is welcome and staff is ready to help right away. another good…read morethis opend on saturday for the working people.

Beth L. Was so awesome! She was fast, efficient, and kind! In and out with a smile ! Can't ask for…read moreanything better! Thanks Beth!

The issue about your service is not the price. The issue is your rational about the price varience…read moreand how you justify and communicate it. Your reply is saying, if I (customer) make your mobile service more convenient for YOU, by coming to your preferred location in the south loop, you will provide a discount. You shouldn't say that. It's insulting to the customer who chose you to provide a convenient mobile service, regardless of the cost. I recommend you work on being more customer focused, be polite to a new client and quote them at the price you want for their location. That's all.

Christine is awesome - she's incredibly responsive and flexible. I've used her services twice and…read morewill again - most of the other options for notaries in Chicago have awful reviews on Yelp and while I can't actually speak to their services, Christine is reliable and you can't go wrong! Highly recommend!

Alma was super friendly. Very helpful, and explained everything. Would come back here again.read more

Esteban was very friendly and professional. He was quick, and the whole process took less than 10…read moremins. Definitely better than all of my previous biometrics experiences. Thanks Esteban!