Alex at the Verizon store in Galt was AMAZING! He helped me with my Verizon issues and then went…read moreway above and beyond by helping me change a flat tire. Most people would have just wished me luck, but Alex actually stepped in and helped. It's rare to find someone who genuinely cares about people the way he does. Verizon is lucky to have him. Thanks again, Alex, for your kindness and outstanding customer service!!

Horrible horrible horrible!!! HAD great service with Verizon, no issues for the first 3 years, then…read moreBOOM! Nothing but problems. They traded out their faulty equipment for equipment that didn't solve the issues and-or did-not work properly. Since March I have spend close to 24 hours combined with customer service, DOING THE WORK THAT A TECHNICIAN SHOULD BE DOING!! If you think they will send a technician to solve the problem.... hahahaha!... I'm a grandma, why the hell am I spending my golden years dealing with this BS???!!! If you get Verizon, prepared to go weeks without WiFi while they make excuse after excuse for their buffering and lost connections. Be prepared to be lied to about "gift cards" they say they will send to make up for the subpar service. And whatever you do... KEEP ALL RECEIPTS FROM ANY EQUIPMENT YOU RETURN (HAVE UPS OR WHATEVER CARRIER GIVE YOU A PRINT OUT LISTING EACH DEVICE INDIVIDUALLY THAT IS RETURNED) ALSO WHATEVER YOU DO, AVOID GETTING "FREE" PHONES (They aren't free as this locks you in with them until it's paid for ... pretty shady, I know) Fortunately there are several alternative carriers (like Starlink) becoming available. Buh bye Verizon!

Do not go here. 1 they sold us a phone that didn't work, came back to exchange it Monday morning…read more10am because that's when they open, it's 10:20 and there is still no one here. I'm supposed to be at work by 11am and now I will be late because your employees are late to work!

From the owner: Switch today & enjoy America's largest 5G network.read more

there is usually only 1 person working and bad customer service. would recommend only if you enjoy…read moresitting on your phone and waiting for hours.

Stop by this store today. Had great service for both me and my wife. Benjamin was very…read moreknowledgeable and help with our problem. In and out within 15 mins. Since we live in Valley Springs this will be our ATT store because of his great service. Thanks Benjamin 5 star plus service!!!

I have to be honest, I am always hyper critical about customer service, especially when visiting…read moreGalt. The town is known as being a smaller, family friendly, oh so Americana, so you would think that would be demonstrated with a, "we come from a place of yes", towards customers. Saul, and the two other team members just nailed it today. I had just destroyed the charging cord for my Samsung 8 by getting it stuck in my car door. I knew I could replace it for around $10, and have it delivered by tomorrow. I couldn't go half a day without my phone. The team was very helpful in helping me find the product I needed at just the right price. Thank you for thinking outside the box, I wish you many promotions and bonuses. Sincerely, Marcus

Dont loose ur phone, u will have disruptive, sh't service, b cause the block list. Its a frk n…read moreheadache, on/off again. I discussed a problem solving solution with the Store Manager , since i just upgraded my phone lines, plan, lets not forget a brand new ZTE PHONE. I cant believe the store owner, would rather loose 7 family customers then fix my bullsh't service interruptions for 15 days, or longer. U wont last long with that customer service. U DONT DESERVE 1 STAR G. Galt

Lesly H. Was awesome to work with! Very professional, informative, and personable! I couldn't have…read moreasked for a better wireless expert today at Verizon in Angels Camp! She sold me the new Apple Ultra watch 2 and helped me every step of the way to get it going and she even answered all my questions! She's a pro at this wireless stuff! Come in and ask for Lesly!

Christine & Leslie superb service to my dysfunctional account ~ it is now straightened out & it…read moretook a lot of patience~ THANK U SOO MUCH!

The vast majority of the time when you visit University Wireless you get to deal directly with the…read moreowner, Frank, who is courteous, communicative, and dose quality work and bargain prices. He's been "My Device Repair Guy" for atleast 5 years now, and he has earned a 5 star review from every trip I've made to see him.. I'm consistently breaking my ancient iPhones in various ways, and he's always able to accommodate me, his repairs are always of good quality, and he even did some work outside of his wheelhouse customizing my Steam Deck for me and did a good job with that too.. I believe his establishment also sells used phones, phone accessories, phone plans, and cyrpto too if your into that sorta thing. Screw going to the national chain for these services, Franks the man, he's nice, he's local, he's got your back. Pay him a visit, give him a try, you wont be disappointed, then you'll have your own Device Repair Guy too! =]

I brought my Apple Watch to be repaired, I thought that my watch needed a new battery and a new…read morebattery is over $100. When I brought it in, the owner immediately put the watch on the charger and he says, give it a few minutes. The watch actually started to charge on his charger and I actually didn't need a new battery, it just had drained completely and it needed some time to start charging again. I was very grateful and thanked the owner for being honest and not trying to just take my money. I would highly recommend University Wireless.

THE ADDRESS IS WRONG. but I did call the phone number and the guy that was working was very kind. I…read morehad drove across town to three different cricket locations and they all said they were open but when I arrived they had gone on their lunch breaks for OVER an hour (the one on florin road i don't recommend) the representative here waited until I got there to help me troubleshoot shoot my phone and was awesome. Thank you.

Regular Cricket customer, came in and Brian helped me out. Super nice guy and explains the sales…read morethey had going on. Ending up walking out with a great deal on the iPhone 13 and still hooked it up on the case and glass. Really sweet of him, thank again!

The are my new phone guys I love them. I walk in, tell them what I need and they make sure it…read moregets done the way I want. EXCELLENT customer service. I refuse to deal with anyone else like Metro.

Brought my phone in because it would be at 100% and then randomly die or drop down to six as it…read moreturns out. I had water damage so they replaced my battery and it was good as new :) saved me $800 but still a little pricey with the battery replacement cost me 250$ and had to pay for them to fix my service (that THEY messed up) costing me another 90$) :/ Eh mixed feelings about this place

Welcoming and homy water/convenience/phone store - essentially everything you need…read more Water is only $0.25 a gallon and they also offer alkaline water! I've never had any issues with this place, and they always provide exceptional customer service! My go-to water store that I'll keep going to for as long as I'm in Sacramento.

Small neighborhood business that sells phone calling cards for other countries, mobile phones, and…read moremost importantly for me, dispenses filtered water. I made the switch from bottled water to reusable water canteens and containers years ago. It's not only sustainable but it's cheaper. 1 - 5gal is $1.25 to refill. They also sell the jugs there I think they're $15. The parking lot is a lil shady with many homeless. But water is life, and this is my fave place to refill.