Best ATT around !!! Come here and experience a wonderful vibe!!!!!! Love the store in galtread more

there is usually only 1 person working and bad customer service. would recommend only if you enjoy…read moresitting on your phone and waiting for hours.

Totally recommend this place! My son's phone was having difficulty charging. Googled this spot…read morewalked in, the man there was very nice. Asked us how he could help told him my son's phone wasn't charging. He looked at it, cleaned it, and said it's ready I was going to pay and he said no worries. He said it with the biggest smile. Most places would have charged something. Thank you sir!!! You made our day!

A few months ago I gave them a unusual challenge I suppose with a broken LCD dashboard for a…read moremotorcycle that just needed a screen replacement. They were able to open it but thats where the service stopped. I got my LCD back opened and paid for the labor. I was told they would look for a replacement LCD for me but never did. I called to follow up and just end up giving up and completing the fix on my own. On the plus side, I learned how to repair my own LCD dash so thats a plus.

This store is completely POINTLESS!…read more I don't recommend coming here. All of the employees are extremely rude and lazy!!! When you come into this store they do not try to help you diagnosis any problems or explain your account to you. They only want to upsell you and earn commission off of you. Everyone is super young and clueless. Even the manager was staring at my underage daughter's body while I was trying to discuss the extra unauthorized charges I found on my account! I called him out on it right away and he tried to deny it! IM NOT STUPID- I saw you staring - Scrw you DON!!!!! I'm going to call corporate on you and report every single one of you for how extremely professional you all are! DO NOT COME HERE. Better yet - switch to a different provider that doesn't screw you over!!!

It's absolutely unbelievable that these kids are left to assist you with your needs. I've been in…read morethe store 3 times in less than two weeks. Not one single time was anyone there able to help me. I just don't get it. Do they hire right off the street or do they get some kind of training. I've yet to walk out of that store and say to myself, what a nice experience. What corporation seems to forget is some of us depend on a well functioning phone for what we pay. I've been with T-Mobile over 18 years . I've yet to find another brand that meets all my needs. I feel like a hostage. What a waste of my money

Josh was very helpful and friendly. Also very knowledgeable. I would recommend this repair shop.read more

Quick response, best prices in town, and super friendly service! Would absolutely use again.read more

Bryan was amazing and helped me restart my phone over the phone without having to actually get it…read morerepaired and saved me so much money. Definitely recommend to give these guys a call. - Tiffany

I'm very grateful to find Bryan to repair my phone in Elk Grove. He was very responsive and was…read moreable to repair my iPhone 15 Pro quickly. Bryan explained the type of screens and my iPhones specific screen. It's been 3 weeks since it was repaired and I've had no issues, works perfectly like new! I would absolutely recommend him for your repairs!

They're pretty good. I sold a phone to them. The next time I come I brought the same exact phone…read more(different color) and they didn't buy it back (because the other one hadn't sold), so that sucked. Apparently there's only one person who prices phones and he's hard to catch up with, which was inconvenience having to call and go back and forth just to hear "no". Btw, these are 2 phones I won on The Price Is Right

I just got out of this store and had one of the worst customer service experience ever and even…read morefrom a young man (makes me sad as a parent). I would have given 1 star but gave 2 stars only because someone there was nice enough to apologize. My husband went here few weeks ago to get my son's ipad air screen replaced since it was cracked. When we got it back we placed a tempered glass screen protector right away because we wanted to protect the screen from cracking again but to our surprise the screen cracked just because we were gently pressing the tempered glass on it. When that happened we thought it was the tempered glass that broke so we contacted the company who made the tempered glass showed them the picture and they sent us a new tempered glass with no extra charge. We noticed a day after getting the ipad screen replaced that the home button was real loose and after using it several times it got out of place. We contacted Payless wireless and they said they will fix it with no charge. I left the Ipad there and after almost an hour I got a call from them saying that the crack which we thought was on the tempered glass on the screen was actually on the screen again! I thought, "Wow really!? That is how easily the screen broke after just being replaced!" They said they will replace the screen for another $35 and since we just wanted it fixed we agreed. Got the Ipad earlier today and this young man I talked to didn't even care enough to smile and greet me politely. We discussed about the tempered glass and screen. I was telling him how could the screen crack just because we placed a tempered glass on it and he insisted that we dropped it because it showed on the edges of the Ipad (which is from the past and not after they replaced the screen). I can still see his face telling me there is no other way the screen cracked other than that we dropped it which is totally untrue. I don't write reviews here in Yelp but I just had to warn others. Being rude to your customers will not help your business Payless Wireless. Will never ever come back here!

I dropped my Samsung S21 Ultra 5G phone and cracked the screen on June 16,2026. I researched…read moreSamsung repair service centers and found this place. The first service technician recommended that I should call my mobil provider to see if I have a protection plan in place. I made a call and found out that I do have a protection plan. Winstar and the uBreakiFix staff had my phone repaired and working in less than 2 hours. Took my phone in June 17,2026 at 12 noon. It was back in my hands by 2 pm same day. uBreakiFix saved me a lot of time and money. Great job! Thank you again!!

I used my Verizon device protection and was sent here for a cracked iPhone screen repair. I was…read moregreeted by a cheerful customer service representative. I didn't catch his name unfortunately. He was knowledgeable and helpful. He stated my phone would be ready in two hours or less. It was ready in a hour and a half. Different customer service representative helped me when I returned for my phone. He was kind and helpful, didn't catch his name either unfortunately. The value was awesome as it was free due to my Verizon Device Protection plan. Other places I called quoted me between $329 and $379 for this same repair! Highly recommend this place to get your screen repaired. They have a van to provide mobile service too!

Great prices, amazing work and quick turnaround. THE best new repair shop in town. Check them out!read more

Please be weary of getting your phone fixed here. I originally took my WORKING iPhone here and…read morealthough the screen was fixed, the device will no longer turn on. Happened about 10 minutes after I took the device to be fixed and the gentleman was kind enough to "re-fix" it however "nothing was wrong" after he initially fixed it and sent me on my way with the device working. A few days later the device is now no longer working and am unable to get ahold of anyone from the location to see what they will do to fix it. Will update review after receiving response however please be aware if you get services from this location.