Car battery died so I called them to get it jumped and they came out in about 20 minutes which I was really happy with. The guy who jumped it said the battery would be fine for several months but recommend I get it replaced at some point. Went to work and when I tried to start the car up to go home it didn't start. I called back to tell them it already died, the person on the phone said "it's in the hands of god" Thanks for charging me $60 bucks for the initial jump and than not standing behind your employees words. I know if your car isn't working you're desperate, but wouldn't encourage you to give this company business read more

Second time I needed to call AAA (only joined 2 months ago) to jump start my older car in a month. The AAA representative was quite pleasant on the phone and assured me of an immediate response from one of their company services. I also stated that I might need a new battery as I bought the car used and did not know the age of the battery or whether it stay charged. Within minutes I received a call from Israel, a service representative of Swink's Towing saying that he was on his way and would be here within ten minutes.He was! I was very impressed with his professional manner and expertise. I was also impressed with the state-of-the-art diagnostics devices he used to diagnose the need for a new battery (This included a print out from the diagnostics not only his word. Great service from AAA and great professional service from Swink's Towing and Israel.... read more

I had 2 guys came from Swinks towing in past 2 days they couldn't start my car left within 5 minutes suggesting me to call for Tow truck and tow the car to the mechanic. To my surprise Dan came this morning he was so courteous he not only open the hood he start my car. People like Dan are TRUE ASSET to Swinks Towing, Dan not only saved my time going to the mechanic he also saved me money and hassle having to tow my car. Very happy with Dan's professional service. Dan is very knowledgeable and kind. I wholeheartedly recommend Dan @ Swinks towing. read more

Just had Josh here for my son's flat tire...He was great !! Thx !! Don (Shane's Dad)

Well front wheel hub on my truck broke in half this afternoon (thursday) and after calling AAA swinks arrived. The driver his names Jeremy he assessed the situation (tire hanging off car) and quickly Was able to access truck into awkward location and retrieve my truck onto the flatbed tow truck. He had a quality concern about not adding extra damage to the truck and was able to load and unload the vehicle with no added damage. Was a complete professional. So thanks Jeremy for your expertise and prompt professional help. read more

After having a fender bender which damaged our radiator a policeman stopped by and asked if we would like him to call a tow truck for us. We agreed and Swinks was called, Now we get the bill and the towing cost $195.00 to tow the car for (1) mile. When we called Swinks and asked how much they charge for towing a car (1) mile they said $75.00. So we asked why are you charging us $195.00. They said it is because the policeman call for you. WHAT A RIP OFF!!!!!!!!!! Swinks said that they have an agreed price for towing with the Simi Valley Police and it is $195.00. Someone should have told us that having a helping policeman call for us would almost triple the cost of the tow. If any of you want to do business with such a company go ahead and good luck. read more

Stuck on Tapo canyon these guys really helped me out. The receptionist was pretty rude and didn't know the area at all but the actual guy who helped me (I believe his name was Andrew?) really knew his stuff. Towed me, told me what exactly was wrong with my car and how to fix the alternator on my own. When I finished the job, it turned out he was spot on with the issue. Highly recommend these guys read more

I cannot say enough great things about Swink's Towing, they are efficient, knowledgeable, and friendly. A few weeks ago, I had a flat tire and needed a tow three times for one tire. The driver who assisted me arrived in less than five minutes and was very thoughtful, courteous, and friendly. The next morning, I needed a second tow and then the third time it was for another nail in my tire. I am so grateful for Swink's Towing for helping to turn a stressful situation into an easy and quick resolution. I was back on the road in no time at all! read more

Was stuck on the side of the freeway. Very fast and professional. Driver was very nice. Thanks again Fred!

Very unprofessional! They were sent by AAA fo fix a flat tire. Surprisingly, they did not have air compressor working so they advised my daughter to drive to the gas station to fill the air as the "tire was just low on air". She did and the tire was destroyed. When I examined the tire, it had a big nail in it which cannot be missed. All they had to do was to replace it with the full-size spare. When I called back AAA they sent the same guys and did the same! read more

Broke down on the side of the road. Called, someone answered the phone and sent a tow truck. 20 minutes after the call the driver showed up and had the truck hooked up and we were on the road again. Dropped the car off at a local shop. Outstanding service. read more

Pulled in to Chick-fil-a to purchase dinner for my wife whom just ended her shift approx. 9:35 PM. After receiving order went to pull out on Sycamore from the right hand lane designated for drivers heading west. I was nearly careened into by the Swinks VAN driver whom was short cutting the exit from the east bound lane into Sycamore. I let my displeasure be known with my horn and also hoped to call attention to Simi Valley's finest had they been in the area. At the corner of Alamo and Sycamore the mentally handicapped individual rolled down his window and was screaming at me proving further what an idiot he is. I hope Swinks, as a $5MIL company, has at least that much in insurance. When their hired help puts the public's lives in jeopardy there will be legal consequences. Tried calling their number (from side of van) multiple times to report the issue but the number comes back busy 24/7. Probably best the rest of Swinks Towing service area learn of the propensity for unsafe behavior on social media so they too can take avoidance measures. read more

I have had two service calls via AAA in the last month from them, and both times were terrific. The first time, my wife had a flat at home and they took care of her within 20 minutes of the call. The second time, I had two batteries on my truck failing and couldn't crank enough to start the engine. They showed up with 20 minutes, jumped the vehicle, and tested the batteries. I was given the printed readouts from the equipment (which I did understand by the way). From the readouts, I could see that they needed to be replaced. Justin quoted me $99 for each battery (Interstate 12-V 750 CCA), which was more than a fair price, especially since they had a 36-month free replacement and additional 36-month prorated replacement warrantee. The technician, Justin, was friendly, clean, and interested in providing me with information that I needed and wanted. read more

Shout out to Shane, George, & Jeremy for doing the best for me. AAA, and these 3 guys took care of me. read more

Swinks Simi Valley Towing - These 3 different Men and their 3 different trucks took care of me. - Towing Near Me - Simi Valley, California

Called AAA for a tow, and they arrived within five minutes. Fantastic!

called 6 times for them to hang up on my face or say hold on a minute and then hang up rather than saying I'm sorry we don't have anyone.

I was broken down on the freeway on a cold, windy night, and the tow truck arrived within ten minutes, loaded up my car, and drove me home. Very prompt, courteous, and professional. read more

Never, ever use Swinks Simi Valley Towing. As a paying customer, they charged me $85 for a tow but when they impounded my son's car on behalf of the City of Moorpark, they charged more than $250 for a (shorter) tow. Then they begin adding fees to this making it outrageously expensive to get the car out from impound. When I questioned some of these fees and practices their representative refused to answer any questions, but instead continuously asked me irrelevant questions to evade having to answer for their ridiculous practices and charges. When I said that I wouldn't answer their irrelevant questions, they called me a "deadbeat" and hung up. Really, all I was looking for was a refund of $82.00 for the last two days of "storage" that were incurred on Saturday and Sunday when they were not open and that I was charged because they weren't open until 6pm on Friday as I was informed by the Moorpark PD. read more

Called AAA tonight because I may or may not have left my lights on in my car and caused my battery to commit suicide. LOL The first gentleman from another company said that my battery needed replacing when he tested it. (He tested it stone cold dead.) I didn't have my debit card to replace it then so I drove home to get my card and placed another call to AAA to have someone sent over to replace the battery for me. (I drive for work, so not having a working battery is a serious no-no.) AAA sent JUSTIN from Swink's Towing. Justin tested my battery again and VOILA! He informed me that the read was normal and actually higher than one of the new batteries, thus my battery was good and in his opinion did not need replacing but that he was happy to do it should that be what I wanted. I was unsure about not replacing due to the encounter with the last driver. However, Justin explained that it is typical for my specific type of battery to lose power within 20 minutes if my lights were on that long. Point is, folks, it looks to me like Swink's is in the business of honesty and I am now a FOREVER FAN. When I need help in Simi from AAA, I will ALWAYS request Swink's and I will ALWAYS request Justin! Thanks for saving me $100 and thanks for making my night! read more

Excellent service! Jeremy came out and was able to get things working in a snap, didn't try to push any unecessary service, and had a great attitude. I highly recommend this company. read more

Fast and friendly service , I myself always use Yelp for feedback and I can say Tom and Kurk are very friendly people . They came quick and we're able to revolve my issue . Even went out of there way to fix the terminal on my battery. And give me recommendation for a permanent fix. Even if I didn't have AAA, I would go for these guys for any road side assistance. Thanks guys! read more

I called AAA to have a car of mine that had broke down towed from my office to the local mechanic. Was very happy to know that AAA only uses the BEST! Swink Towing came out and were on it from the courtesy call to let me know he was on his way to the actually towing Tech STEVEN! They really know there stuff and have the best equipment and Personel working for them. I highly recommended them for all your tower needs! Keep up the Great Work read more

Jeremy is awesome! My car got stuck at on intersection on the Santa Susana Pass. Unable to push it and with cars zooming by- I called AAA. I was estimated an arruval time of 8:31am, they arrived at 8:25am. He immediately jumped into action, directing cars around us and telling me where to stand, so I would be safe from oncoming traffic. I have had bad luck cars in the past and dealt with tow truck companies who were terrible and made my stressful situation more terrible. Jeremy really was so above and beyond kind that it made me feel so much happier and honestly, by the time I got to my mechanic and called my Lyft, my mood was SO lifted! We were traveling 21 mi. and instead of an awkward silent drive - he made great conversation and made the 21 mi. drive so quick. He really seemed concerned about my situation and was overall just kind. Honestly Swink's - this guy Is awesome. Don't take him for granted. read more

I have been a member of Triple AAA for 30 plus years, Swinks towing usually services the towing of a car for AAA, members.A few months ago, my car was making a sound and I thought it would be best to call Triple AAA to tow my car to my near by mechanic. The Swinks towing service in Simi Valley was sent and left a mark that I will never forget! The driver was sexually inappropriate with comments that I could not believe was coming from his mouth. The driver later stated , "I have Jeeps ( my car) let me see where and what the sound is about" I was hopeful at first that perhaps this will avoid me having not to go to my mechanic (all awhile looking back as why I even allowed him but I was truly traumatized) The driver got into the car and rev the engine at an extremely high RPM which led to the engine blowing a lifter valve. I was beyond in shock - I called my husband who was in a very important meeting- he states "why did he not just tow the CAR like you wanted" After a few more sexual innuendos and stating he would buy my car "as is" for 500 dollars - I said tow the car to where my mechanic is and we will see. The Swinks driver reports he knew where the mechanic was located and I had a friend drive me to the mechanic because under no circumstances was I going to drive with this individual- half an hour passed and my car was not at the mechanic - only to find out that he was at the wrong location. This had become the worst nightmare ever, My mechanic went on to say the engine was probably repairable but the reviving up of the engine blew the engine up. I went from a simple request to tow my vehicle to an incident that I will never forget: I talk to friends who stated you have to let the company know. That was the start of another nightmare by contacting Swinks with many promises to have owner/ manager to call back to no avail. I was hoping to keep the complaint anonymous in fear of the driver but was repeatedly told Swinks needs more information. Finally after weeks of promise call backs I received a call from a manager who was pleasant but strictly did not handle this seriously - the driver continues to work for the company and Swinks just basically "slapped his hand"- Shame on you Swinks to keep this under wraps so it will not leave a mark on your company read more

My car broke down at night. Stinks came to my rescue quickly after calling AAA. Friendly and knowledgeable. Answered all my questions with a smile. Andrew knew what he was doing. Glad he was there to help. read more

Having Jeremy assist me with Swinks was by far the best towing experience I've ever had in 15+ years of car issues. The friendliest and most mindful driver I've ever had the pleasure of meeting. Jeremy took every painstaking precaution to ensure my vehicle was dealt with properly- my vehicle is low to the ground and quite frankly a pain in the ass to deal with and he still went above and beyond with caution and haste. I have been towed by and dealt with at least a dozen AAA tow companies and never had such a lovely experience. Jeremy was a godsend in my time of wanting to break my own windshield with a bat. Made me forget my car had stopped working. The service was quick and painless. If I ever need towing in the Simi Valley, Thousand Oaks, Ventura County area again I will personally request this wonderful man. Thank you so much! read more

Swinks towing helped me out when I really needed it. Steven was incredible helpful and friendly. I wish more tow drivers were like him. I would definitely use their services again. read more

Wanted to give a shout out to Jeremy Evans on May 14th, 2019, I placed a call to AAA to come and see what was wrong with my vehicle. In a very timely manner Jeremy arrived and he jump started my car so I could drive home. He advised that I call AAA first thing in the morning to have them come over to my house to checkout my battery since AAA was already closed for the evening. So refreshing to have such professional and helpful employees working for your company. He is great thanks so much again Jeremy!! read more

was helping my brother retrieve his jeep towed to Swink's yard due to an unfortunate situation. the jeep had a full tank of gas before swinks got ahold of it. tank was below the "empty" mark on the gas gauge when we picked it up from swinks yard. great job helping a someone through a bad situation, swinks. Swinks epitomizes the stereotype of tow companies as thief scumbags. read more

Roadside assistance through AAA. Samuel was the tech dispatched. Called and confirmed my location and arrived quickly. Although I have never really had a problem with AAA roadside assistance, I must commend Samuel for his exceptional customer service. He was efficient, courteous and thorough. I thank you, Samuel, for excellent customer service. read more

Israel from Swinks was amazing! Came to the house to switch our battery due to us still having warranty. Waiting patiently while we talked to AAA. He was a very courteous and professional. Thank you so much for your help Israel! read more

I'm disappointed with the way I was treated by one of Swinks drivers. Tim was really unprofessional and had a bad attitude. If I could rate this towing company ZERO stars I would. Do NOT recommend this company to anybody! Swinks really needs to evaluate their choice of employees a little more and higher their standards. This place is crap read more

Tim and Jeremy helped me to get my bike to the shop today. My rear wheel was locked and thank god Tim had determined it was the rear brake return springs were broken.Tim was able to loosen the brake lever and we were able to get it onto the truck. Good job guys! read more

Swinks is great... 2nd to none and all you can ask for with all your towing needs. My company uses them as well. Thanks!!

These folks are awesome and reliable. Shane got me going today after a dead battery on my old Volvo at my house off of Arcane. Much appreciation for your speedy help. My apologies for not giving a tip. I meant to but just had a few singles. read more

I've had a lot of cars & trucks impounded here within the past year, and obviously those experiences are not very pleasant and extremely frustrating at times. I wanted to thank the staff here at Swinks Towing for being so patient, kind, understanding, and willing to go out of their way to help me when they had no obligation to. I don't understand why other people in these reviews expect sympathy from tow companies that do business like this when they are just doing their job and following policies and procedures. I've showed up to pick up a car here plenty of times and occasionally in a bad mood, but I still understand that this is business and they owe me no sympathy or validation for my choices & consequences. Customer service is always top priority for me both as an employee at my job, and a customer myself. Keep it up guys, you are very appreciated! read more

Jeremy from Swinks came out as I thought I needed my car towed to the dealership. He basically jumped my car and said it could just be a battery. This guy was great, professional and couldn't be nicer. Thank you Jeremy.... read more

If I could give zero stars I would I called tripe A to have my empty work truck towed waited over 2 hours only to be told by lazy driver # one that my truck was too heavy to tow I said to him that the truck is empty and here are no tools on it just standard gmc work truck he refused and said that he wasn't going to tow it because it's was too heavy. I can only assume it was due to the truck being on Main Street and driver was too lazy to work and get it on his truck. Called for second opinion tow driver waited and other 30 min and nothing only to find out that same company had refused to send driver for second opinion and cancelled my tow without even letting me mean while I'm sitting out in 90 degree heat and never even received any kind of communication from Swinks so that is my experience with this lazy company. read more

I have mixed reviews about this place, but mostly good. My son was involved in an accident (it was the other drivers fault) and the car had to be towed to Swinks till the Insurance adjuster took a look at it. Unfortunately it is a crappy insurance company (Infinity), they took forever to see the car and never called us and told us when they did. The car ended up staying there like 19 days and costing me $1025 to get my car back. Yikes. However at Swinks they were very friendly every time I needed to see the car or get something from it. Very polite, helpful and etc. just, expensive. So, I guess like everybody, they have their good days and bad days. BTW, still waiting to hear back from Infinity Insurance. Now there's a crappy bad business. read more

If I could give these people half a star I would. This is the absolute worse service I have ever gotten. My boyfriends car was towed, so we called them and they told us if we came before noon the next day it will be $200, and if we came after that there will be a $38 fee for a day holding. So please tell me why when we got there at 11:30 it was $278, the lady then processed to tell us that the computer doesn't even show that anyone called about the car and it was towed at 10 so we had to come before 10. Works customer service she was incredibly bitchy. I recommend going somewhere else else you like people being extremely rude to you who clearly don't know what they are doing. read more