Thank goodness! Quick call and Ben was here in less than 30 minutes. Fast and friendly. thank you!!read more

I needed car lock out service and a new battery. Ben gave me a quote over the phone and arrived…read morewith half hour. Getting the car door open was tricky but he persevered and got the door open. He had to go get a new battery but was back in a short time and installed it quickly. The final price was very close to estimate. The whole transaction was easy and efficient. I hope I don't need him again but if I do I would not hesitate to call this business.

These guys came out quickly to help replace my battery in my Honda odyssey today. Able to give me…read morea quick quote over the phone and when they arrived they were friendly and professional. Will definitely use again. Thank you!

From the owner: Flat tire? Dead battery? We come to you — roadside, home, or…read morework. Fast repair, jump start, or replacement service 24/7. Call now for quick help!

Wow, they valley me for clarification where my car was, when I told them I was on the side of the…read morefreeway they made me a priority and got there in 15 mins instead of 45. It was so nice of them, I really felt taken care of

April 26, 2026 Got stuck at a friends house after dark with a bad starter (150,000 miles so not a…read morebig surprise). Called AAA. Carlos from Swinks Towing got me and my car home safely. He took extra care to my concerns regarding the safest possible placement of my disabled car. Thank you for the extra effort!

Really polite and on time. Low price as well. Needed my son's car towed and they showed up really…read morequick. I recommend Next Level Towing.

Haven't experienced customer service this smooth in a long time. Fair prices, good service,…read morefollow-up, and exceptional service. With ease, they towed my car out of a tight driveway, so I could move my husband's car out, and they parked my car inside my garage with finesse. Impressive to watch. Definitely looked easy and they have had a lot of experience. Wouldn't hesitate to call them again or refer them to a friend.

Locked my keys in my car and they sent a guy out and he arrived no less then 30 minutes after…read morehanging up. He got my car door open and didn't damage my car paint or window. I would recommend them to my friends and family. The guy was very kind and fast and he had great personality. He Talk to me while he opened my door and explained the process of what he was doing to my car. Thanks Paloma towing for helping a girl out on a Saturday morning after a work shift I paid $80 for them to open my door and I had got quoted over $130 by other companies.

Called Thursday for an estimate and got one price for a Sunday tow. Called today to request a tow…read moreand to confirm price; it was now a hundred dollars more. Seems like prices are based on how they're feeling on a particular day. Would not recommend based on this type of business practice

Missed us a couple times but once they found us it was so fast and helpful for a flat during…read moregraduation and they worked hard to resolve it and get my family to the ceremony

Amazing experience, didn't think anyone would come out here to Lancaster considering how far it is…read morefrom everyone, called Reliable Roadside Assistance and Jesse got here in 30 minutes to jump start my truck after so many attempts at the gas station. Nobody there had jump cables but I'm glad they came quick and smooth! Saving there number just incase I need them again! Affordable price and simple transaction! They understand how stressful it can be and scary! Totally recommend!

Warner came today to jump start my battery and I'm not sure if I've had a better customer service…read moreexperience than him in a great while ! He showed up in 10 minutes w a positive attitude and explained everything so I could understand it. Took his time and didn't rush . Just a great guy ! Roy's is lucky to have such an asset on their team!

I had an unfortunate accident a few weeks back and Roy's Towing was called in by the police in Simi…read moreValley. Much like a dazed accident victim, I didn't really know where to start the mitigation and insurance process, at the time. After having been treated by the Paramedics, I called the Roy's Towing phone number that was left by the driver to me. It was a little late but I wasn't able to take some important personal items and that'll be critical for my work, so I called the number. Here's the very unfortunate thing that added insult to injury, an older man picked up the phone at about 10 or 11 PM .... very rude and bad-tempered. He lectured me that I called the Roy's Towing number that was only intended for police officers. So I said, I just needed my personal items from my car and explained that I am a first responder too. He began screaming asking me a question, "are you a police officer?" You cannot use or call this number if you aren't a cop, do you understand? Engaged up the phone right away and knead of directing me to the right number, just slammed the phone. NO ONE is impersonating or pretending to be a cop, I will never want that job, with all due respect but isn't the job of a Roy's Towing owner or driver to help those who are I situations where they might not know who to turn to during accidents? As a first responder myself, I always make an effort to ease the tension and anxiety of people under such circumstances. Roy's Towing owner or driver at that time was NOT a good contractor for the SVPD, they are the worst example of public service and customer service. Oh by the way, I was hit by a lady who accepted fault and who cased the accident. There were many witnesses present and the SVPD was on site during the accident! DO NOT USE ROY's TOWING from Simi Valley, they are the worst service people anywhere! Let's not patronize rude and disrespectful people who don't care about their customers!