Warner came today to jump start my battery and I'm not sure if I've had a better customer service…read moreexperience than him in a great while ! He showed up in 10 minutes w a positive attitude and explained everything so I could understand it. Took his time and didn't rush . Just a great guy ! Roy's is lucky to have such an asset on their team!

I had an unfortunate accident a few weeks back and Roy's Towing was called in by the police in Simi…read moreValley. Much like a dazed accident victim, I didn't really know where to start the mitigation and insurance process, at the time. After having been treated by the Paramedics, I called the Roy's Towing phone number that was left by the driver to me. It was a little late but I wasn't able to take some important personal items and that'll be critical for my work, so I called the number. Here's the very unfortunate thing that added insult to injury, an older man picked up the phone at about 10 or 11 PM .... very rude and bad-tempered. He lectured me that I called the Roy's Towing number that was only intended for police officers. So I said, I just needed my personal items from my car and explained that I am a first responder too. He began screaming asking me a question, "are you a police officer?" You cannot use or call this number if you aren't a cop, do you understand? Engaged up the phone right away and knead of directing me to the right number, just slammed the phone. NO ONE is impersonating or pretending to be a cop, I will never want that job, with all due respect but isn't the job of a Roy's Towing owner or driver to help those who are I situations where they might not know who to turn to during accidents? As a first responder myself, I always make an effort to ease the tension and anxiety of people under such circumstances. Roy's Towing owner or driver at that time was NOT a good contractor for the SVPD, they are the worst example of public service and customer service. Oh by the way, I was hit by a lady who accepted fault and who cased the accident. There were many witnesses present and the SVPD was on site during the accident! DO NOT USE ROY's TOWING from Simi Valley, they are the worst service people anywhere! Let's not patronize rude and disrespectful people who don't care about their customers!

Wow, they valley me for clarification where my car was, when I told them I was on the side of the…read morefreeway they made me a priority and got there in 15 mins instead of 45. It was so nice of them, I really felt taken care of

April 26, 2026 Got stuck at a friends house after dark with a bad starter (150,000 miles so not a…read morebig surprise). Called AAA. Carlos from Swinks Towing got me and my car home safely. He took extra care to my concerns regarding the safest possible placement of my disabled car. Thank you for the extra effort!

I call the place and the person on the line just says hello, like hello is this the towing place or…read morenot? He talks like he's super lazy to be on the phone, and then get this, they wanna charge me $200 for a tow of less then 2 miles. Lmao yeah right , don't waste your time here seriously.

Always had bad experiences with roadside assistance companies so when it took them 30 minutes to…read moreget to my location I was not happy. I was already late for work and the last thing I needed was to wait on the side of a road waiting for a jump start. But it was worth the wait because I finely found a good company . When the guy go to me he explained that there was a mix up and he was incredibly sorry and that this never happened . .. From then on the service was amazing. Even though I had to wait , it was worth it because now I finely found a good trustworthy company that gives reasonable prices .

My truck was vandalized and needed the right quarter panel resprayed. My insurance company…read morerecommended Carstar so I took it there. I was extremely impressed by the quick, courteous treatment, the professional assessment of the work to be done and the extremely thorough, high-quality work that was performed. During their prep, they discovered previous bodywork, which was poorly done and reached out to that body shop to settle the cost difference. They then completed the entire job correctly and the results were stunning. The bodywork is so straight and smooth, that it's even better than the factory lines. And the paint work was perfectly matched and flawless. They did take a few extra days to complete the work, because of the unforeseen damage they found under the existing paint, but it was well worth the wait. I'm extremely happy with their work. I can highly recommend Carstar to anyone who needs professional body and paint work for their vehicle...

Excellent Auto Collision Repair shop located in the heart of Simi Valley…read more I took one of my cars that was hit at Starbucks by someone not paying attention and was on his phone. I have a brand new car and Kevin took care of it like an old friend. He replaced the part ordered it from the dealership instead of Amazon or OEM. When I picked it up, the car is like when I brought it home from the dealership. Great job, CARSTAR! Thank you, Kevin and Jim for taking care of my car. Excellent t work!

My family's car broke down, and we called several places nearby and these folks offered half the…read moreprice of other tow companies to tow us two hours home. They also let me and my family of 4 ride in the tow truck with them, unlike other companies, saving us from an expensive Uber. Really kind and generous people with a very cute dog, thank you!

I would recommend SA towing for their professionalism, friendly attitude, and value. I know that my…read morecar is in good hands and they offer some of the best prices in Los Angeles area.

This place is fucking trash,i called them to tow away a car and they ended up towing my own car and…read morecharging me for it! When things culdnt of gotten worse they didnt give me a receipt.

Showed up earlier than expected. Took the time to actually listen to the problem I was having and…read moregot my car started! Ended up not needing the tow after all. Thank you for the great service!

Adar was the best gift I could have ever gotten on a bad day. He was prompt, helpful, matter of…read morefact and kept me calm and assured when I thought my car was done for after experiencing transmission issues on the freeway with my kids in the backseat. A dads nightmare! He helped take my car to the dealer without me as I got my kids safely back home going the extra mile of getting it securely in the right spot and even dropping my keys and paperwork so I could worry about my boys. If you ever need a trustworthy and helpful person, Adar from West Hills Towing is your man!!! Thanks so much again!!!

Adam is the MAN, great experience, super service, and help when I needed it most. Had to get a tow…read morefor my car to the dealer and Adam was on it. Great advice, great company, and all around good guy... my AAA only covered half the trip and the price was very reasonable for the other half. You can't do better than West Hills Towing & Transport!

Absolutely my favorite local towing company..ask for David he will take the best care of you and…read moreyour vehicle 110% very safe reliable quick honest affordable family man! Thank you bro!

Experienced an unexpected 2-tire blowout, and TOW 4 Less came to the rescue promptly. The tow guy…read morearrived within 30 minutes, suggested nearby tire shops, and even dropped me off with the towed car. Extremely reliable, quick, patient, and professional. Great communication. Turned a not-so-great situation into a positive experience. So thankful

This is the Easy Button of towing. No third party phone service here- you're texting directly with…read moreOscar. Tell him the pick up/drop off, he'll tell you the amazing price and time he will be there. He communicates well and shows up on time, every time. Best of all, you dont pay extra for the convenience and stellar service.

OSCAR WAS A REAL FIND! Our car accelerated into a row of hedges and got wedged in, unable to move…read moredue to no traction forward or backwards. AAA dropped the ball 3 times and out of total frustration we called Oscar after seeing all the great reviews on him from Yelp. It was 1030 pm on a Saturday night, we called him, sent him a few photos of our mishap and he said "I'll be there in 30 minutes". And BOOM! He was exactly on time. He easily extracted our car and put it on the street for us. Took minutes! His price was SO reasonable; he was a true professional, excellent in every way you could rate him. I would NEVER consider using anyone else for towing. This gentleman is TOP NOTCH! THANK YOU Oscar! You made our difficult situation so manageable and stress-free

The service was amazing! They were able to transport the tool equipment that needed to be moved…read morewithout any issues. Communication was clear and consistent--the driver was professional, friendly, and super helpful throughout the entire process. Highly recommend!

From the owner: We are a family owned business based in Simi Valley. We offer roadside assistance and towing…read moreservice 24/7. Give us a call today if you need a towing service, need roadside help or want to transport your prized possession. Give us a call today!