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Brakes & Wheels - Complete Auto Service

5.0 (25 reviews)
Closed 9:00 am - 5:00 pm
Updated 2 months ago

Services - Brakes & Wheels - Complete Auto Service

Tire installation

Tire Pressure Monitoring System repair

Tire repair

Tire rotation

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This is everything that Brett replaced and beat competitor pricing. It was all absolutely necessary and heavily appreciated.
Miles W.

I can't express my gratitude enough for Brett's outstanding service. When my brakes started making a concerning sound, I knew that when it rains, it pours. I got quotes from a couple of mechanics. Fortunately, a family member recommended Brett, and I'm so glad he did. Not only did I save a lot of money compared to other estimates, but Brett also exceeded all expectations. His top-tier level of service showcased his expertise. Brett's extensive experience and evident knowledge made the entire process assuring I would drive away and remember what my car felt like when it was brand new. Nowadays, finding an honest mechanic is like finding a four-leaf clover, but at Brakes & Wheels, your car worries are over.

Brett was so nice and professional, he fixed my brake issue. My brake pedal was sinking to the floor. It's all fixed now. Great service!!! I definitely recommend this shop to anyone!

At the shop

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2 months ago

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5 months ago

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Brett B.

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1 year ago

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1 year ago

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11 months ago

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1 year ago

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2 years ago

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Brett B.

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9 months ago

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10 months ago

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2 years ago

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1 year ago

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2 years ago

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Brett B.

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2 years ago

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2 years ago

Brett is a great guy, got us in for an oil change with no hassle, very honest and good job. Definitely recommend to friend and family

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Brett B.

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2 years ago

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Brett B.

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2 years ago

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2 years ago

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2 years ago

Great service from Brett, he and Jose did a really great job on my Jeep, will bring all my cars here. Highly recommend!

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2 years ago

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Brett B.

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2 years ago

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Brett B.

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2 years ago

Great service faster than anyone around. Kind and respectful staff who know what they're doing.

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2 years ago

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2 years ago

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2 years ago

Great service got my rotors resurfaced and brakes sanded for good price. Staff was extremely friendly

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2 years ago

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Ask the Community - Brakes & Wheels - Complete Auto Service

Do they take American Express? Thank you.

Yes we do!

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Review Highlights - Brakes & Wheels - Complete Auto Service

Brett did a great job and also showed me a couple of things that will need replacing in the future.

Mentioned in 18 reviews

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Big Brand Tire & Service

Big Brand Tire & Service

(629 reviews)

Just want to give a big shout-out to the manage, I know him as Armando, though he also goes by…read moreanother name that I can't quite recall. This young man has always been incredibly helpful to my entire family. We've been coming to this shop for quite a while, and as always, you all do a great job and keep the prices reasonable. On this particular visit, I came in to get a flat fixed on my Tacoma. The tire was still under warranty, but unfortunately it was unrepairable and no longer being offered by the manufacturer. Armando took the time to check with other stores to see if anyone still had one in stock, but had no luck. Instead of leaving it at that, he used his problem-solving skills and found the tire online from a retailer called The Rack. He ordered it, the tire arrived the very next day, and he was able to get it installed on my truck. Because of his effort, I didn't have to end up with mismatched tires on my truck. I really appreciate him going the extra mile to help me out. Thank you again!

I rarely leave negative reviews, but my experience at the Simi Valley Big Brand Tire location has…read morebeen incredibly frustrating and entirely avoidable due to repeated miscommunication and poor customer service. I have had ongoing issues with the same tire and scheduled multiple appointments specifically to have it replaced. On my first visit, the tire was patched and I was told the tear was borderline and should be replaced if it lost pressure again. When it did lose pressure weeks later, I called ahead, ordered the replacement tire under warranty, and came in expecting it to be replaced. Instead, I was talked out of it by the technician (Cesar), who told me the tire was still fine. I trusted his professional judgment--only for the tire to go completely flat again later. If it had been replaced when I asked, this entire situation would not have happened. On the most recent visit, things got worse. I called the store multiple times: - First call: disconnected - Second call: left on hold for over 6 minutes - Third call: Cesar assured me the tire could be obtained that same day I called again to confirm before leaving work and arranging a tow. Once again, Cesar reassured me the tire would be available that day. At no point did he mention that it would be a different brand tire. Based on those assurances, I left work early. After my car was towed in, I was then told the Continental tire was NOT available after all, and that only a different brand was an option--and that it might not even be safe to drive on in the rain. That crucial detail was never mentioned during either confirmation call. Management declined installing a temporary tire, and the only solution offered was a one-day rental car, which I still had to pay insurance and gas for. I was also told that the labor and warranty costs on the new tire could not be comped--despite the situation being caused entirely by misinformation from their staff. To top it off, when I returned the rental car, the store manager Juan was extremely unapproachable. The first thing he said to me was, "You filled the gas in the car, right?" No greeting, no apology, no acknowledgment of the issues his team caused. This location has serious communication and customer service problems. I am willing to try another Big Brand Tire location, but I am deeply disappointed in how the Simi Valley store handled this situation from start to finish.

Brakes & Wheels - Complete Auto Service - tires - Updated May 2026

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