Always easy to work with on my 2016 Chevy Camaro. Friendly service and at times things dont go smoothly however Tire Pros finds solutions when problems arrive. Been coming here for 3 years now! Thanks guys. read more

Left my car so that they can repair a nail in the tire they said it will be one hour so I left to eat lunch and told them to call me when it's done. Even after eating and doing errands I didn't get a call back so I called and they said that it's not done yet and they are about to start on it and said it will be another 45 minutes. I told them that they said one hour 2 hours ago and now it's another 45 minutes? and all they said is it is what it is. I guess losing a customer is what it is. read more

I really hate to leave negative reviews, especially to small businesses. Fool me once shame on you fool me twice shame on me. Last time I stopped by, I needed new wheels and tires for an old 65 ford. The guy I talked to couldn't be bothered. He basically said look it up online, figure it out and I'll try to order them. I went to another establishment and got what I needed. Months later, this last week my daughter has a flat tire. I put the spare tire on and one of the lug nuts is stripped out. The car only has 4 lug nuts and only 3 work. I drive it to this establishment hoping they can help. The salesman says he can order a tire but the lug nut is a dealer only item. He didn't offer any help or suggestions. I put the tire back in the car and went to another establishment where they helped solve the problem. This place is so flustering. Next time I'll just drive on by. read more

Ok experience, but not sure I would go back. As usual all these places find extra things wrong with your car, then what you came in for. I didn't like they added tire warranty without me asking and only told me when I went to pay! Imagine going to a restaurant and they order you a couple things because you might want them. Also gave me the final paperwork without my Car keys. I will try somewhere else . read more

My mechanic found a crack in my front rim and rotated it to the rear until I could buy a new wheel. It was a shame because I hade just put 2 new tires on the front. He explained that it would be more dangerous, if there were a blowout, to have it in the front. I got the new wheel and took it over to Tire Pros to have them mount it and then rotate it back to the front so it would match the other new tire. The other tires are by no means bald, but because they don't have however much tread TP wants them to have, they won't rotate them. To them, it's safer to leave the "unsafe tire" on the front. So now, I'm left with non-matching tires, and have to wait until Monday to get my mechanic to rotate them back for me. read more

I caught a flat tire on my way home in my work vehicle and they were the closest tire shop at the time. I got there at 4:58 and they close at 5:00p. They took me in and helped me get a new tire on in less than 20 mins. I really appreciate Gil for helping me out and providing the best service read more

Customer service bad. 1.5 hour to fix a tire and no water or coffee offered. Took all day to replace tires. Didn't Finished work in a more timely manner. Did not Treat everyone with respect and kindness. I purchased new tires and they did sloppy work. See photo of sloppy work. read more

Simi Valley Tire Pros - Sloppy work - Tires Near Me - Simi Valley, California

No review will give my experience justice. I had a simple question about my tire valve, didn't even come to get anything fixed. They clearly don't understand that I'm just asking them to look at something, not get it fixed, and tell me they can't work on my car because one of my tires is bad. I tell them that I understand the legality behind it and just want them to come out and look at the valve, I even offer to pay since they're being weird. They then proceed to repeat the same line over and over again like parrots until I eventually just walked out. Ended up going to jiffy lube and they told me I just needed to tighten my valve. It was that simple. One of the most bizarre encounters I've ever had. read more

My tire pressure light kept turning on even after putting air. I didn't see a nail in my tire. I took my car in since the light kept turning on, turned out my tire did have a nail. Gil and the rest of the staff were able to take care of the issue in no time. Much appreciated. read more

Tire Pros was excellent customer service. I had a nail in my tire they repaired it. They were very helpful. I came back the next day. My tire had a slow leak. They fixed it no charge this place was great. The employees all were very friendly and helpful. I definitely recommend Tire Pros. read more

They were quick and efficient with a tire repair . Waiting room was clean. Pricing was reasonable

When John was here it was great. I have been here twice in the last two weeks to get a flat repaired. Can't do it. No time. Too close to closing. I have purchased all my tires here for years. Now I will go somewhere else. read more

Simi Valley Tire Pros - Open and not busy. - Tires Near Me - Simi Valley, California

Tire pros is the only place I go! very accommodating and always gets the job done!! Gil,John, and Joe are always very helpful.

Up sell, up sell, up sell. Prepare to be upsold. Went in for a $40 tire rotation, came out with a quote for $2g of repairs needed for my car. Approximately 1 month ago, I took my Mercedes in to the dealer for its 50K mile service (multipoint inspection, oil change, air filter replacement, brake service, coolant flush, spark plugs). Unfortunately, they do not perform tire rotations. So off to Simi Tire Pros I go. First thing I noticed were the additional services/repairs they are now offering beyond tire services. I never noticed these in the 5 years I've been going to Tire Pros. Next, they told me it would take 1.5-2 hours for the rotation. That was a bit much. But I said fine.... figured they may be busy. When I returned 1.5 hours later, the tires were off the car, and the engine hood was open. Red flag. In all my years of tire rotations, they have not once touched the engine. Nor did I ask them to. Finally we're at the 2 hour mark, the technician is done doing whatever the hell he was doing under the hood, and I get called to go over my quote. Whats needed? Air filter, brakes, coolant... that were each inspected or replaced 1 month prior. These guys are untrustworthy. Do I look like a fool? Because that's what they tried to take me as. Never ever ever going back. read more

I was originally thinking they are very nice and helpful. Then I went ahead changed my 4 tires with them on Aug 2023 spend over $1000, I am girl don't know much about cars , they didn't bother to tell me I need to rotate the tires every 3000-5000 miles. Then the tires won't back of course. I come back to them and I need to rotate the tires which I have no clue about it and been told to change 2 new front tires. On March , 2024 Brendon new tires were out in 7 months . Today I go to them to check the tires . Again they told me I need new tires because I didn't do alignment. 4 months the tire gone bad . I know probably they could told me back march I need to do alignment, I would avoid all this . And yet, they probably don't care !!! I suggest all the girls like me don't know much about cars don't go there. You will end up spending thousands of dollars for nothing. If they care to tell you, WHAT A GREAT Service!!!!! read more

Great service and great price for wheel alignment. Got alignment done for my two cars. Easy to get an apt. I highly recommend

Walked-in to fix a flat tire. I was assisted right away, though it took 1.5 hours to fix one flat tire. I was offered coffee and water in the waiting room. Staff was very friendly! read more

I've been going to tire pros since I moved to Simi in 2005. They are the best. Gill Felix helped me out today and he was top notch. Thanks Gill! read more

A "we don't need your business" kind of place. Came needing a tire patch, was told to wait, got completely ignored after the attendant finished with another customer, and when another customer walked in needing a tire patch he was helped right away. I walked out. Thanks for wasting my time. read more

Been going here for years for tires. Always competitive pricing and good customer service. Also great if you hit a random nail if they can patch it they generally do at very little to no cost for repeat customers. Would recommend and easy to get a appt for service. read more

Gayle was amazing.. he hepled me with my tire problem in minutes. Such a wonderful person . Very kind and knowledgeable. I would definitely recommend my friends . read more

Thank you Gil for all your help with my tires today. Appreciate you taking the time to help me with my tire pressure sensor!

My husband and I went to Tire Pros on Monday to get my 2016 Toyota Camry a set of new tires. They quoted us a decent price and my husband has been going there for years so we decided to drop my car off. They had my car done in an hour and we went to go pick it up, as we walk in to pay the almost $800 bill they informed us that 2 of my center caps had magically broke and handed us the pieces to what was my center cap to the rim of my car. We asked them how it was possible that 2 of the 4 center caps broke and they informed us that these things "tend to happen" we asked if they knew how much it would cost to replace and the guy at the front desk rudely answered "I would have to call Toyota for that" we then asked if they could do something for us on the price considering my car was fine when we dropped it off and it clearly broke under their care and the same rude employee said "no we can't because it wasn't their fault that the center caps broke" making it seem that it was our fault because the car was old. My husband asked if he could call the owner since he had been going there for years and to see if he could at least just pay for one of the center caps and the employee without moving said he knew the owner would not do that. After an aggravating 15 minutes we paid the bill and requested that the owner call us to discuss the issue now it's Wednesday and no call. In the meantime I called Toyota and the center caps are going to be another $80 to replace they also informed me that this part DOES NOT BRAKE EASILY!!! They don't even replace them very often so it's a special order part. Overall the customer service WAS TERRIBLE!!!!! How can your company clearly brake something and then not even offer to discount or reimburse your customer???? I would NEVER EVER recommend your place of business for anything. Also teach your employees MANNERS and tell them to stop talking to their customers as idiots. How can you run your business like this...ridiculous! read more

I really loved the service I received as soon as o pulled up to this shop. The workers greeted me with so much care and respect. I had a nail in my tire and it was fixed in no time. These workers know what they're doing and they know EVERYTHING about tires. You can actually watch as they do the work. The waiting area is super clean and very pleasant. My car was done quickly and efficiently and I was able to make it to work on time. Excellent place. I'll definitely be coming back IF I need tire assistance. I give this place A +++++++ read more

Thank you Gil for all your help with my tires today. Appreciate you taking the time to help me with my tire pressure sensor! This company is honest and that is hard to find. read more

Joe took care of me front beginning to end. Complete satisfaction of customer service / pricing / accountability!! Couldn't have asked for a better tire shop in my area ! I came to Joe down and out without a spare and just had a flat in the Mojave desert within one day he had me a brand new tire and wheel at a very reasonable cost and even fixed my stepside as it wasn't retracting down at no additional charge -- talk about making someone's day! Thanks again you'll be my only tire shop from now on! read more

Simi Valley Tire Pros - Awesome Service !! - Tires Near Me - Simi Valley, California

If you come here and just need a nail out of your tire be sure to bring cash so you can tip these guys because they will absolutely refuse payment. Both Times I have come here to get a nail removed from a punctured wheel I always forget to bring cash and have to come back to tip. Luckily I live right down the street. These guys are awesome !!! read more

Simi Valley Tire Pros - Tires Near Me - Simi Valley, California

Do nice work. Very reasonable. Always helpful. Strongly recommend them for all auto needs

John was so kind and helpful. I will definitely be giving them my business from here on out. It's nice to find a business with honest employees who care about the customer. I came in for a flat to be fixed and it wasn't not able to be repaired. John put the spare on and gave me fair pricing for a new tire. read more

My low air light came on while I was on the freeway. Stopped at tire pro and Omar helped me. I really appreciate you being able to help me out. read more

Happy with the quick service and expertise advice provided by Joe and service the next day by John! We needed a set of tires quickly since we were going out of town. (Costco was book solid for months and walk-in's could take a whole day's wait). Joe took care of me in a few minutes...could have ordered and put on a set of tires same afternoon, but I couldn't come back until the next morning. The next day, the tires were already in waiting for me, and they put it on, check it all with alignment, brakes, etc., in a just a little over an hour while I waited in the lobby and worked. Joe also didn't try to up-sell me on the tires and went with the best valued equivalent to what I already had. read more

We love Tire Pros. Very professional and fast service. The staff is super friendly and accommodating. They are also very involved with the community. When my six year old son was in need of a bone marrow transplant due to his cancer relapse, Tire Pros hosted a swab event with "Be the Match" to try to find my sons match. Not only is their service amazing, but the owners truly have a big heart read more

Simi Valley Tire Pros - Tires Near Me - Simi Valley, California

Simi Valley Tire Pros Update: replaced my starter and took about 45 minutes. Wasn't hard to do like Simi tire pros said it would be. Just proves that the new owner is dishonest crock. Wanted to charge me $600.00 told me it's a 4.5 hour job. Bullshit 45 minutes with hand tools and a floor jack. Simi Valley Tire Pros. Runs by a thief. Wish Jon still owned it over this asshole. Just wanted to give the update let you all know don't trust Simi Valley Tire Pros!!!! read more

Tire Pros replaced my radiator and thermometer in April, 2024. I was told it was warrantied for two years. In July my vehicle was overheating. I took it back in and was told they no longer have a mechanic so they can't do anything, but to let them know what the repair was and the manager would talk to the owner to see what they could do. I explicitly tell them which shop I'm taking it to with no comment from them. I go to that shop and get it repaired (new thermometer and radiator cap) for $400. I go back to Tire Pros and they say I didn't take it to a contracted shop so the warranty doesn't apply and I'm out of luck. No compensation. No mention of contracted shops before, just after the fact. Don't trust these guys. They won't follow through. read more

#1 in Customer Service. My tire needs vendor for life! John and the guys are the best! Thanks to everyone at Tire Pros Simi!

Started the new year 2025 great. Got 4 new tires on my sons car, on Jan. 2 at the cost of 652.00. All 3 of our family cars get tires here. On Jan 3, 24 hours later my son was in a very bad car accident, his car totaled, in ER TWICE IN 1 week and to 5 specialists Dr already. He is out of work now, on disability, which is not near what the gets paid, and a long recovery. So, the day after the accident I found sitting on my desk a $25. coupon for Tire Pros , that I had been saving to use for these 4 new tires, and now with the medical bills etc, $25.00 will help him pay 1 a co-pay, almost, at least. I went to Tire Pros with the coupon and spoke with Gil. I expected him/them to sayk, " oh goodness, no problem." He said he would need to speak with the owner, he called me back and said the owner said , "NO", i was shocked, NO to using a $25. coupon for a 652. purchase and would get back to me on Tuesday Jan 14th, I said, "ok." As of Thursday Jan 16 I never heard back, so I called and spoke to Gil. He said, " again, the owner said NO. I said, " please take our family OFF your system and we NEVER want to do business with you again. You know, I love Simi Valley & love to support local business and I feel like we are SIMI VALLY STRONG when things happen, and we all rally and support local business. BUt, THIS is NOT SIMI STRONG, this is NOT giving back and we are talking of $25. Then he said, "would you like to talk to Joe," and I said, "No, obviously I do not need to talk to anyone else, since you said ONLY THE OWNER COULD MAKE THAT DECISION, AND THE DECISION WAS MADE, TWICE. Then within minutes I got a call back from TIre Pros and i did not answer it. I WAS DONE WITH THEM. Never a 2nd time for a first impression in a situation as this. So , if they reply to this post, and say " we tried calling her back," Yes they did, as I said, but i was already told TWICE, NO, and told them we were done with Tire Pros. Tire Pros, this was NOT good customer sercvice and I choose to pay more for things with good customer service. This will be a stain on your records. Poor decision. read more

Great service, we had a flat tire. They were wonderful in fitting us in without an appointment. I would recommend Tire Pro. Friendly plus great communication. read more

This place is top of the line wether you deal with the owner or anyone else they treat you with care and respect. We started getting Tires here when it was owned by the previous owner and the new owner is even better. They are great...great prices people and experience overall! read more

These guys are absolutely amazing! Joe and Juan are the best! They greeted me right away and had me out the door in no time! I couldn't possibly recommend this shop any more than I do! You can thank me later! read more

I Brought my car in for some minor service, as always they were attentive and quick. I have never had Tire Pro to try and up-sale me they are always professional. One of the many reasons I have been buying tire at Tire Pro for many years. Glad you are close by. D.L. 8/29/2023 read more