Loved the entire process from making an appointment, seeing an estimate online, and having the…read moreentire service completed in just around 20 minutes. Team pulled my car in for a free alignment check, confirmed the issue, fixed the issue, and gave me a report. Quick, well-priced, and one happy customer.

Had 4 new tires installed on Saturday morning, was driving a couple of hours away later in the day…read more The tire pressure light went on, we began hearing a weird sound from the front driver side tire. The last ones to touch it was America's Tires, Simi Valley location. Went back on Tuesday and Michael took care of me. He was not very helpful and not very knowledgeable. He drove my vehicle, heard the noise it was making and lifted it up on a floor jack. There conclusion was wheel bearing or warped brake rotor. I asked again, why did this happen after getting new tires, I received a bunch of excuses. No effort, they could of removed the tire and took a look. Michael referred me to a nearby mechanic. Look, I've worked on cars most of my life. They did the bare minimum. I went home dissatisfied. I removed the two front tires looked everything over, decided to change sides to see if it was the bearings and rotor. The sound went away, not only that the tire pressure light stayed off after resetting it again. Going the extra mile sort of speak would have made you hero's, instead you have a dissatisfied customer and this bad review. I appreciate the response and the company reaching out, the link doesn't work.

I saw I had a practically flat tire this morning and immediately came here as my brother had…read morerecommended. Because I immediately came here I didn't have any cash on me, but one of the workers said it was no problem and just to come to them if theres ever an issue next time! That was immensely kind of them and I completely recommend coming here.

Go to spot in simi for anything tires / brakes / alignment!!…read more Brought my truck in cause I got a nail in the tire front desk worker recognize me from a set of tires I bought on my Lexus took it out free of charge greatly appreciate the hospitality and the service in a crazy day and age. Appreciate you guys!

Best folks ever. They are so nice and explained everything that needed to be repaired. They got it…read moredone within my time frame. They are my go to for all my car needs!!!​ Donna C

Jose the store manager was outstanding even after I told him I was a Chiefs fan from Kansas City,…read morehe was very professional and the young man who repaired my tire was very nice as well! I highly recommend Jim's Tire service

Just want to give a big shout-out to the manage, I know him as Armando, though he also goes by…read moreanother name that I can't quite recall. This young man has always been incredibly helpful to my entire family. We've been coming to this shop for quite a while, and as always, you all do a great job and keep the prices reasonable. On this particular visit, I came in to get a flat fixed on my Tacoma. The tire was still under warranty, but unfortunately it was unrepairable and no longer being offered by the manufacturer. Armando took the time to check with other stores to see if anyone still had one in stock, but had no luck. Instead of leaving it at that, he used his problem-solving skills and found the tire online from a retailer called The Rack. He ordered it, the tire arrived the very next day, and he was able to get it installed on my truck. Because of his effort, I didn't have to end up with mismatched tires on my truck. I really appreciate him going the extra mile to help me out. Thank you again!

I rarely leave negative reviews, but my experience at the Simi Valley Big Brand Tire location has…read morebeen incredibly frustrating and entirely avoidable due to repeated miscommunication and poor customer service. I have had ongoing issues with the same tire and scheduled multiple appointments specifically to have it replaced. On my first visit, the tire was patched and I was told the tear was borderline and should be replaced if it lost pressure again. When it did lose pressure weeks later, I called ahead, ordered the replacement tire under warranty, and came in expecting it to be replaced. Instead, I was talked out of it by the technician (Cesar), who told me the tire was still fine. I trusted his professional judgment--only for the tire to go completely flat again later. If it had been replaced when I asked, this entire situation would not have happened. On the most recent visit, things got worse. I called the store multiple times: - First call: disconnected - Second call: left on hold for over 6 minutes - Third call: Cesar assured me the tire could be obtained that same day I called again to confirm before leaving work and arranging a tow. Once again, Cesar reassured me the tire would be available that day. At no point did he mention that it would be a different brand tire. Based on those assurances, I left work early. After my car was towed in, I was then told the Continental tire was NOT available after all, and that only a different brand was an option--and that it might not even be safe to drive on in the rain. That crucial detail was never mentioned during either confirmation call. Management declined installing a temporary tire, and the only solution offered was a one-day rental car, which I still had to pay insurance and gas for. I was also told that the labor and warranty costs on the new tire could not be comped--despite the situation being caused entirely by misinformation from their staff. To top it off, when I returned the rental car, the store manager Juan was extremely unapproachable. The first thing he said to me was, "You filled the gas in the car, right?" No greeting, no apology, no acknowledgment of the issues his team caused. This location has serious communication and customer service problems. I am willing to try another Big Brand Tire location, but I am deeply disappointed in how the Simi Valley store handled this situation from start to finish.

Always easy to work with on my 2016 Chevy Camaro. Friendly service and at times things dont go…read moresmoothly however Tire Pros finds solutions when problems arrive. Been coming here for 3 years now! Thanks guys.

Left my car so that they can repair a nail in the tire they said it will be one hour so I left to…read moreeat lunch and told them to call me when it's done. Even after eating and doing errands I didn't get a call back so I called and they said that it's not done yet and they are about to start on it and said it will be another 45 minutes. I told them that they said one hour 2 hours ago and now it's another 45 minutes? and all they said is it is what it is. I guess losing a customer is what it is.

The two stars is due to them being able to change two tires on the spot and filling the other two…read morewith air. My father had come in a couple days before me and got tired for $30 a tire. I showed up to get mine replaced for the same price EXCEPT the woman at the register was very rude about inflating the price to charge me $50 a tire. I was only able to change two of them, she them told me it would be $120. I asked for a price breakdown since they told me that tires were $50 each. She went into a long rant about how gas prices are higher and therefore they have to charge me more. When it came time to pay, the total was $110, NOT $120. She took my $100 dollar bill in cash and rang my card up for $10 and ONLY gave me a receipt for the amount that was charged on my car ($10). SHADY place with confusing prices and horrible communication. Unless you have an emergency, I wouldn't recommend coming here. Did I mention I was only able to get USED tires? Anyway, save your stress and energy, go to a place with more transparency and clear communication. It goes a long way.

DO NOT GO TO MEXICALI TIRES!!!! Good service by employee-…read moreNOT owners! Bad quality product! Bad value!!! I got a flat and drove to Mexicali tires but the tire completely came off and was on the rim. I called triple a for a tow and asked to take me to Mexicali tires. Prior to heading there I called and asked if they had my size in tires and asked for the price, $80 for used 255/R17's . Once I am dropped off there, I am told it'll be $100 by employee. I tell him I'd pay cash, so if he could compromise and do no tax and $80?. Employee agrees. Once is time to pay, the lady, whom I assume is the owner, asks me to pay with card. I tell her I don't carry a card and it'll be 343. She goes on to show me a notebook with entries- to point out she keeps record for tax purposes. The owner says she pays taxes and labor can be discounted not inventory. All in Spanish. I tell her I understand her, I am a corporate accountant. Thus entries for tax purposes shouldn't be done in the manner she's doing them and I'd gladly accept her business if she'd like. She said to ask my mom, or someone, I tell her that her employee agreed upon a price for service and inventory. She accepts the $320, oh yes! I bought four tires!!! SHE REFUSED TO GIVE ME A RECEIPT OVER $13 (which by the way tax on $320 is 12.40 ). Aaaaaaaand why this review?!? The recently bought tires from Mexicali Tires one just completely started deflating because the side wall has a rip! Jesus Joseph and Mary!! I called and no answer! Boycott this business and do not go there even for free air as per California law. ¡¡¡NO VAYAS A MEXICALI TIRES!!! Buen servicio de su empleado, NO DE LOS DUEÑOS!! Mala calidad de producto!!! Mal valor por su dinero!!! Se me pinchó y conduje hasta los neumáticos Mexicali, pero el neumático se desató por completo y estaba en la llanta. Llamé a triple a para una grúa y pedí que me llevaran a los neumáticos Mexicali. Antes de ir allí, llamé y pregunté si tenían mi talla de neumáticos y pregunté por el precio, 80 $ por 255/R17 usados. Una vez que me dejen allí, me dicen que serán 100 $ por empleado. Le digo que pagaría en efectivo, así que si pudiera comprometerse y no hacer impuestos y 80 dólares. El empleado está de acuerdo. Una vez que es hora de pagar, la señora, que supongo que es la propietaria, me pide que pague con tarjeta. Le digo que no llevo una tarjeta y que será 343. Ella continúa mostrándome un cuaderno con entradas, para señalar que lleva un registro a efectos fiscales. La propietaria dice que paga impuestos y la mano de obra se puede descontar, no el inventario. Todo en español. Le digo que la entiendo, soy contable corporativo. Por lo tanto, las entradas a efectos fiscales no deben hacerse de la manera en que ella las está haciendo y con gusto aceptaría su negocio si lo desea. Ella dijo que le preguntara a mi madre, o a alguien, le dije que su empleado acordó un precio por el servicio y el inventario. Ella acepta los 320 dólares, ¡oh, sí! ¡¡¡Compré cuatro neumáticos!!! ELLA SE NEGÓ A DARME UN RECIBO DE MÁS DE 13 $ (que, por cierto, el impuesto de 320 $ es de 12,40 $). Aaaaaaaa y ¿por qué esta reseña? ¡Los neumáticos comprados recientemente en Mexicali Tires acaban de empezar a desinflarse por completo porque la pared lateral tiene un desgarro! ¡¡Jesús, José y María!! ¡Llamé y no hubo respuesta! Boicotea este negocio y no vayas allí ni siquiera por aire libre según la ley de California.

Came in to fix my AC, and paid for a tire rotation while I was there. I was told 1.5 hrs, ended up…read morebeing 3. Over quoted on the AC fix and they didn't even rotate my tires. What?!

The guys working here are real scumbags. My gf got home from an oil change and was offered $400…read moredollars to replace her spark plugs!!! This place is a scam if you show up these sht heads will add labor and extras to anything. I did the job for $60 bucks in 45 minutes with a ratchet. I can't believe they are praying on women or people who don't know how to work on cars. Get estimates and find a decent mechanic anywhere else. F~ck these scumbags!

pep boys Simi IS THE BEST LOCATION Jose and Endrias are s…read morecaring and take time to explain things in detail so yiur not left in dark they do their job! quality service and trustworthy people

Beyond bad. They don't full inspection. Fluids, etc. I bought lifetime alignment 2022 and ever…read moresince it's been worse and worse service. Cutting corners. Now they charge for rotation! That should be included! Get a reputable company beside dealers to do alignment As you can see in the photo, didn't check my fluids. That's not what I call full inspection

For more than 20 years, I've continued to use this shop because they are consistently…read moreextraordinary. The team always goes out of their way to help - they're quick, friendly, flexible, knowledgeable, and offer fair pricing. Every visit is simply a pleasant experience, and the work is always perfection. They handle everything from large vehicles, Sprinter vans, trailers, and off-road vehicles to simple flat repairs - and they're completely unfazed by unusual issues that come up along the way. Recently, they even had a replacement part on hand for a stripped pressure indicator, which saved the day. The entire team is professional, welcoming, and genuinely fantastic. is the best, and even ALF the parrot makes the experience memorable. Honestly, who actually looks forward to tire service? I do.

All the guys at Randy's are great! Easy to communicate with and fair prices. Thanks guys!read more

Great service. Helped with full set of tires. Even beat Costco pricing. Will go back for all my…read morecars.

Very courteous and professional. Fixed my tire that had a nail in it for free. When I need to buy…read morea tire I'll definitely be buying from them.