We enjoyed breakfast and beverages at First Watch, and then walked down to Swig to try them out as they evidently opened a few weeks ago. We went in and there were two customers waiting on drinks they'd already ordered, and the drive-thru was overflowing. We were told at one point that someone would be with us soon, but fifteen minutes later, nobody had asked to take our order and one of the two customers ahead of me still had both received their drinks. It turns out the drive-thru was packed because the service here is abysmally SLOW! We decided to leave without ordering and warned other folks coming in that they should be prepared for a significant wait which is crazy...these are just drinks! I wait, at most, only five minutes at Tropical Smoothie and that is for drinks and food.
Regarding their offering, I think it misses the mark. For example, at Firdt Watch and other places, they serve drink options with turmeric and ginger, ingredients that give drinks some zing and character. Nothing like that at Swig. Plus, if they wanted to appeal to our Asian residents, they might provide lychee and perhaps boba options. Regardless, we'll continue to give our business to First Watch, but Swig we'll need to really change things up if we are ever going to give them another try. read more