I like this sweetgreen a lot. The staff is always super nice and I feel really welcomed when I come in. If I ever have to ask for a cup for water, they are always super nice about it! I also like sitting in this sweetgreen and watching the cars go by. Despite the size seeming small, there's actually some great seats inside. The parking is definitely rough but that is very typical for this area. I really enjoy the healthy and fresh offerings they have and I like places with a good rewards program so if you eat there enough you can get some decent perks. I've tried a lot on their menu but my favorite continues to be the miso salmon. I don't really cook any fish at home so it's always nice to find a place that does it well. I will continue to keep eating here! I'm so glad there's nice healthy options that are good to grab for a quick lunch. I like ordering on the mobile app too and just coming in and grabbing it when I'm in a hurry. I've never had a problem having to wait for my meal, it's usually ready at the time I say I will be there! Keep up the great work at this location! Sending lots of love from a happy customer! read more

sweetgreen - Healthy Salads, Wraps, and Bowls - Salad Near Me - Burbank, California

Popped in yesterday after my doctor's appointment around 4:45 pm and there were 4 people ahead of me. Joaquin W. approached me to see if I needed help in deciding what to order. He was somewhat helpful, could have been a little bit more pleasant. Took my order after I told him what I wanted to eat. Being there my first time, but not the last, I got their Steak Mezze V2 bowl $17.15 which came with a lot of healthy options. Chunks of meat, fresh cucumber, fresh tomato, pickled onions, caramelized onions over white steamed rice. 1 slice of sour dough bread accompanied with hummus, and their cilantro dressing on the side. Food was good, but could have been better. The meat was a bit hard for me to chew. Bowl was big, but not enough portions for the price. Was not filled to the brim. They have a lot of foot traffic, to go orders and pick up orders. Also do catering. They have parking shared with Fed-Ex and 2 other businesses. Restaurant was very clean, gender neutral restroom, cozy patio seating and great music playing overhead.. I will definitely give this place another try and order other dishes from their healthy menu options. read more

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Huh. Seeing a lot of lower reviews on here. Here's my objective review. I've gone to this sweetgreen location numerous times, I have never ordered delivery from there. So this is an in-restaurant review Food. I try and eat healthy and I appreciate their protein menu. It was always there but now it's more officially laid out. It's one of the few places where I actually like quinoa. I tend to get the chicken bowl with sweet potatoes. Only one time were they out of the slaw that came with my bowl and the server was kind in making substitutions then they gave me a discount on my food. Which I thought was cool. My partner enjoys their chicken ranch salad. Overall. It is what you'd think. A quick, LA priced salad place that has healthier options if you know what and how to order. The ambiance is your normal okay place. Eat and don't hang out too long kinda joint. From my personal experience there's nothing majorly wrong with this location. Staff has always been pleasant, never had to wait too long, food is what you want it to be! read more

sweetgreen - Healthy Salads, Wraps, and Bowls - Chicken plate with half quinoa, sweet potatoes, slaw and light sauce. - Salad Near Me - Burbank, California

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What a miserable bunch. I am talking their employees. The girl who was helping us today acted like she really despised us. All of them look like they hate being there. I liked the salads we ordered but we would not come back because of the bad service. I gave them 2 stars for the salads. They were good. I can't complain. read more

Well, I tried one of the new wraps today - The girl making it, looked like maybe she was new? As she was making it, I asked if she had put chicken in it (as I didn't notice seeing her put it in there). She said she did. I get back to work to eat it and guess what? No chicken! WTF? Too late to take it back, so I just ate it and will make sure next time, if there is one...very disappointed in the service and missing chicken... read more

The employees here suck. I walked out today after standing in the order line (I was the only person waiting) while all the employees were hanging out in the kitchen gossiping and goofing around. I made eye contact with several of them, assuming at least one would come out and help me, but they didn't care. They didn't want to stop hanging out with each other to do their job and serve a customer. As I was walking out, I again made eye contact with one of the employees hoping against hope they might take an interest in taking my order. They couldn't give two shits. No wonder it's rumored Sweetgreen is on its last leg. read more

Forgot the entire salmon in the miso glazed salmon bowl. When I tried to call they said the number was not in service and I had to file my complaint through uber eats. read more

sweetgreen - Healthy Salads, Wraps, and Bowls - Miso Glazed Salmon - Salad Near Me - Burbank, California

Very small portion size for pick up. Half full. Wonder if it would be this little food if dressing was requested outside of the bowl or mixed in as opposed to in the bowl itself ? read more

sweetgreen - Healthy Salads, Wraps, and Bowls - Salad Near Me - Burbank, California

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FOOD POISONING!!! Apparently I am not alone. There are loads of reports on this place all over. This was my very first time here on my walk back home. Not long after my stomach was getting upset and then the sickness began and I am still suffering and I have grad tomo morning! I never ever ever get chicken in restaurants because I dont trust anyone with it and to prove me right, I was confused over the menu and it looks like meat is on all the smaller meals and I got the chicken and sure enough - SICK! Plus there was something chewy in my salad that I spit out immediately. Not worth the risk! read more

This is my go to location. It's always clean and there plenty of seating inside and out. The staff is always nice and helpful when making my selections. I usually get the harvest bowl with chicken but sometimes I switch it for the garlic steak which is a new favorite of mine. I'm also slightly obsessed with their rosemary focaccia. I recently tried their ripple fries which they should absolutely take off the menu. I mean maybe I had a bad batch but they were dry and didn't have much taste. read more

sweetgreen - Healthy Salads, Wraps, and Bowls - Harvest Bowl - Salad Near Me - Burbank, California

The food here is always delicious, but I'm writing this review to highlight the amazing customer service at this location. My production orders from this location nearly every week and they're always on top of it. Recently, a third party delivery service messed up our order from sweetgreen, but Rodi and James were incredible at taking care of us and making an experience that could've been a massive headache a breeze. If those two aren't supervisors/managers, they should be. They were incredible, I'm deeply thankful for their hard work and amazing customer service. We look forward to continue ordering from them every week! read more

Been here a few times and it seems like they're always understaffed or a teeny bit stressed. Came here for a quick dinner and some of their ingredients were out of stock/not available. Luckily they're really nice about it and can substitute for other ingredients so that you don't feel like you're missing out. Overall pretty fast service and food tastes good! read more

sweetgreen - Healthy Salads, Wraps, and Bowls - Salad Near Me - Burbank, California

Absolutely horrible. I am usually a huge fan of sweetgreen. However, I just received a delivery order of maybe the worst food I have ever been served. I ordered the build your own salad and chose the portobello mushrooms as an added item. The mushrooms were burnt to a carbon crisp resembling what you might scrape off a barbecue grill before cooking. Not only were there big pieces, but little bits throughout the salad. And, there is no way to speak to a human at the restaurant to at least let management know what there crew are sending out to customers. Sad read more

sweetgreen - Healthy Salads, Wraps, and Bowls - Burnt to a carbon crisp - Salad Near Me - Burbank, California

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Paid 45$ for one of my plates not have my actual SALMON PROTEIN !!!! This was my first time ordering from here ! I ain't doing it ever again. 45$ went down the drain. read more

sweetgreen - Healthy Salads, Wraps, and Bowls - My first time ordering from this place and I ordered 2 salads! - Salad Near Me - Burbank, California

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Quality control...Half the salad was completely spoiled how did no one notice while assembling the salad that it was bad? I usually love their grain bowls and salads but this was just disappointing. read more

sweetgreen - Healthy Salads, Wraps, and Bowls - Salad bowl - Salad Near Me - Burbank, California

Disgusted by the dead fly / bug in my bowl today. Will need a permanent break from SG after this one. read more

sweetgreen - Healthy Salads, Wraps, and Bowls - Salad bowl with a side of dead bug. Thanks, Sweetgreen!! - Salad Near Me - Burbank, California

I've never had such bad food from Sweetgreen that I had to email customer service to tell them to take a hard look at this place. I ordered pickup via the phone. On a weekday night, they were all out of cucumbers which is an ingredient in most of the dishes I get. Pickup was quick and easy. Sadly, they ran out of wild rice and added like 3/4 of white rice on my Shroomami. They also missed the almonds that are typically in the salad. The steak in the salad was dry. I usually love the sweet potatoes with the mustard sauce but the potatoes were not well roasted and were a bit mushy. Something is wrong with this branch of Sweetgreen. Corporate needs to crack down on this location. read more

Great spot for a custom healthy salad. Been to SweetGreens several times and always leave happy and full. The size of the bowl is deceiving. I always think it's not going to be enough food, but I leave stuffed. I do the build your own with a romaine and rice base. Broccoli, sweet potatoes, cucumber, onion, and blackened chicken. They have a bunch of dressings, but the salad has so much flavor, you don't need a dressing. If anything get the dressing on the side. read more

sweetgreen - Healthy Salads, Wraps, and Bowls - Build your own salad with blackened chicken. - Salad Near Me - Burbank, California

They locked everyone out of the resturant and the cashier just made a chop across his neck that they're done for the day. There was a line inside too. It's noon on a Monday and they couldn't even be bothered to put a sign on the window to let people know they're closed read more

WOW. This location was BAD! Very, very, VERY bad!!! Where should I start? I suppose with entering the restaurant, where things only went from bad to worse. First off, there was only a few people in line, and yet it took so long for them to take ANY of their orders. They would just ignore other people waiting after finally taking care of ONE person. Later, as I was eating, I overheard someone trying to pick up an order tell an employee that she felt bad for the ONE (1!!!) gentleman that had been waiting for several minutes and they still hadn't gone over to take his order. As for me, I ordered through the app for pick-up, but it (unsurprisingly) wasn't ready at the pick-up time. After asking about my order, they eventually started working on it a few minutes later while I stood there waiting. Then what did they do after they finished it? Not bring it over to me, but rather just set it down behind the counter. I then tried to find anyone that I could get the attention of to simply hand it to me. It's not like there weren't any staff - just that they all seemed to be desperately avoiding any customers that were trying to pick-up orders or place orders. And as I said before, it's not like it was a mad house in there! There were only a few other people inside at any given time, despite it being what should've been a primetime for visitors. Retrospectively, considering the quality of service and food here, that isn't all that surprising. Anyways, as I waited, I had plenty of time to look around the space, which was extremely messy and unkempt all over. There was literally a massive pile of dirty bowls, napkins, and cups all over the water station/utensil area, as the trash cans were stuffed to the brim. Not a single table was clean, and despite plenty of staff, no one was making any effort to clean anything. I'm usually not one to make a big deal about things such as this in a fast casual spot, but it was literally unacceptable how messy and poorly managed the entire space was. So, on to the actual food (once I FINALLY received it after trying to find someone that would hand it to me)! First impressions, I could immediately tell that it was ridiculously under portioned and didn't come close to reaching the fill line that the bowl has inside. Secondly, it didn't contain any of the bread that I had requested when I ordered it. Luckily, I had checked before leaving, so I asked for some bread. I wasn't pleased with the rest of the salad either, but decided not to make a fuss about it. Nevertheless, once eating the actual salad, it was...AWFUL. Nothing had been properly chopped or prepared. AT ALL. Entire chunks of cucumber and other toppings clearly had just been thrown in without any preparation. On top of that, what was supposed to be a "lime squeeze" was literally just a piece of lime thrown into the bowl and buried at the bottom of it, which I almost bit into! A few years ago, I worked at a Sweetgreen, and I KNOW that nothing about this preparation would have been considered acceptable. Whatsoever. My partner's salad was similarly under portioned and he was displeased with it as well, but I'll leave it to him to share his thoughts in a review. Now, I haven't been to Sweetgreen in about a year, and I don't know if all the locations are like this now or if this one is just a bad apple, but it has definitely left me with no desire to return to Sweetgreen. At the VERY LEAST, something is very wrong with the management at this location that the company should look into and change up. The way things are being run, in my opinion, is COMPLETELY unacceptable. I don't blame the employees, but the management of this restaurant for a situation that hits the deadly trio of: 1. Terrible Customer Service & Speed. 2. Terrible Food Quality & Preparation. 3. Unsanitary, Messy, & Unkempt Dining Spaces. I know for a FACT I will never return to this Sweetgreen location, and it has also put me off from returning to Sweetgreen as a WHOLE in the future. read more

sweetgreen - Healthy Salads, Wraps, and Bowls - Poorly prepared salad with massive uncut chunks of cucumber, under portioned, even found a piece of lime at bottom for the "lime squeeze" - Salad Near Me - Burbank, California

Very disappointing. My husband and I each ordered the same thing, the Fish Taco Bowl. My husband's salmon was the smallest piece I've ever seen, and they actually forgot to include mine all together. Of course we didn't notice this until we got home. While it's called a bowl, it was actually mostly arugula lettuce with a very small scoop of very dry quinoa that didn't seem fresh. The small dressing container was half full and wasn't enough. It's laughable how the food looks nothing like the photos. I sent an email but haven't heard back, and also called - only to have a robotic voicemail answering system. I will no longer order food from a place where I can not get through to a live person. read more

Unfortunately, this is one of the worst Sweetgreen locations :( A few months ago my husband found a few fish bones in his salmon. And today half of my sweet potato was badly burnt while the other half tasted barely even cooked. read more

Great healthy option at good prices. I have been to several locations and always mix it up (no pun intended) to find new flavors, textures and combinations I may like. This location has a shared parking lot and street view seating in front of the restaurant. I made my own salad, loaded up to the top. The service was great, I enjoyed every bite. Would like to see some fruit options on the menu. read more

sweetgreen - Healthy Salads, Wraps, and Bowls - Create Your Own - Salad Near Me - Burbank, California

THE ABSOLUTE WORST to order from. First time they didn't include a dressing, when all I ordered was a salad. Fast forward a few months I'm desperate for a salad and give it another try- This time they didn't include the chicken I paid extra for (I only ordered 1 single item off the menu both times.) Also- the salad was awful. The dressing was a TINY container half full, and the salad bowl was 95% just pure shredded kale. Not mixed with anything... that dressing was enough for maybe 1/4 of the salad. The top just had thrown on ingredients it was so bad AND THEY FORGOT THE PROTEIN! They're just terrible, low standards at this location. If you look at my review history this is literally my first bad review read more

Food: great. I wish I didn't like it so much because.... Service: THE WORST. Hire some GD people or just... I don't know- FIGURE IT OUT. This SG is ALWAYS a ghost town behind the counter and you are GUARANTEED a wait iof 5-10-15 minutes standing around waiting to order. Could this place be managed any worse? WTF is going on in Toluca Lake, Sweetgreens??!!?!! Get your S together!!! read more

sweetgreen - Healthy Salads, Wraps, and Bowls - Me... waiting and waiting and waiting AS USUAL in this terribly run, understaffed place. - Salad Near Me - Burbank, California

Popped in an hour before closing, but they seemed to already be closing up shop. I was helped after waiting several minutes because the entire staff was in the kitchen cleaning up. However, the person who did end up helping me (shout out Bob) was fantastic. He was very kind, helpful and gave great recommendations. I made my own salad with various veggies topped with the miso salmon. They were a little low on some of the ingredients probably because it was end of day, but the quality of everything was great. The portion was quite large, I couldn't even finish it. The store itself is very clean and well organized. Their menu has grown a lot over the past couple years and there are lots of options outside of regular salads, like protein bowls. Sweetgreen is a great option to grab a meal on the healthier side! read more

sweetgreen - Healthy Salads, Wraps, and Bowls - Salad Near Me - Burbank, California

We received very poor service. The worker was grumpy and carelessly poured food. The food wasn't very good: the cucumbers were frozen, the rice tasted like plastic, the sauce was sour, and the salad we got was bad. read more

Samantha helped me out and was so kind and helped me pick out great options. 10/10 food and service experience

I love sweet green but I can't believe I found a whole bug in my salad for $20 I would hope a salad would be bug free. Service takes a while during the day when they only have 1 person making the bowls but they've all been friendly. Ambience is always chill and I love that it's across the street from lemonade so I can enjoy a blood orange one! read more

sweetgreen - Healthy Salads, Wraps, and Bowls - Whole bug found after almost finishing my salad - Salad Near Me - Burbank, California

This location has really bad service and never seems to get an order right. Even if you go in! The food is okay once you get it. The area near checkout was very dirty, so was the assembly area behind the glass. There's always new employees and they have to read the menu to see what's in your salad. So it's usually wrong. It's very disappointing because I did like going there. read more

One of my favorite go to quick and easy lunch options. Everything is fresh and set up to look very appetizing. They have a variety of proteins available as well as different vegetables and salad dressings. I like to customize my own bowl to my liking, depending on my mood of the day. The stuff is always very friendly and upbeat. I suggest downloading their app to pre-order if you were in a rush. read more

I love Sweetgreen but this location has the worst customer service ever. I come here because the food is great and it's a few blocks from my home. But every single time I come, I'm met with employees that look and seem confused about every task at hand. They don't seem to want to help each other out ever. It's like they are all just trying to get through their shift. They just seem "over it" as the employee with the glasses in the back said loudly today when putting a Togo order up on the rack. Him and the other person back there were throwing dirts looks to the person that was helping me up front. The guy up front with glasses is always profession and kind. He was training someone today and was doing the best he could. Even if those in the back were making it hard for him to do so. Where's the management here? Seems there's no leadership here whatsoever. read more

sweetgreen was the birthday choice for a colleague and I found myself here for the second time since I've known of its existence. So far they are 2-0 for their ability to deliver a really delicious meal to me. I believe I got a bowl the first time but not sure what it was. This second time I got the Crunchy Hummus bowl. I'd say more hummus than crunchy but so delicious either way. Like a lot of places it's assembly line style and you pay after they make the whole thing for you. The veggies taste so fresh and a great combination of flavors. Like a lot of places if you pay by card, you get that lovely tipping option which I've decided not to do at counter service places. The dining room is airy and bright. I think this used to be a Boston Market so there's still those very discreet markings of that bygone era, but generally its a nice experience. I'm looking forward to my next bowl! read more

sweetgreen - Healthy Salads, Wraps, and Bowls - Crunchy Hummus Salad - Salad Near Me - Burbank, California

Can someone check to see if the staff here is being held hostage? You would've thought they were based off the way they interacted with each other and customers. Also silly but asked for super light hot sauce and he just blasts it with hot sauce, I ask for no bag, I get a bag. Am I crazy for thinking he did it on purpose? Normally sweetgreen is great but wow, I felt like I fucked their night for even coming in. read more

I use to come to this sweetgreen almost daily, the staffs welcoming energy was great and did what they can to keep toppings and all fresh, i just came here again after months and WHAT IN THE WORLD? Its all new staff, and it Felt like a mood killer walking here, no welcoming energy, everyone felt like they hated their jobs, I had to say hello to everyone as I walk in to a customerless room place, people seeing me and no welcome. There's 3 more hours til closing and simple ingredients are out, I couldn't see through the glass from how foggy it was, there was a new juice on a sample tray that i would've tried but i saw black specs inside like it was dirty from sitting there all day, the apples seems to be turning brown as well. There seemed to be no care for the freshness of items, new items to sell, or keeping fresh items avail for customers to select from. I've been in the restaurant biz, and this location needs help for sure. read more

Got a custom grains and green bowl with sweet potatoes, pickled onions, broccoli and more. My only complaint is the portion size! Other wise definitely try again! read more

Food is still good. Service is yukky, on Sundays. At least for the past 3 Sundays that I have ordered. I thought it was me, but... nah! It's whoever is packaging the salads. They are always half full. Even the pesto dressing containers were half full, and luckily assuming they might be, I ordered an extra. Always thinking Even with both of our orders arriving in containers being half full, the containers weren't closed. Another special part of Sunday orders. So some ingredients flop around in the bag. Fun! So, try to stay away on Sundays cause... ew. read more

You really need to hire more people. Service is really really slow. The crew is working hard, but they can only go so fast. Staff up with more people!!! read more

I love something called Sweetgreen and loved their food and everything that has to do with Sweetgreen. I could eat their food day and night and would not have a problem at all!! My first time at this location and it was a pleasant experience as usual while visiting other locations. I had a modified harvest bowl and it was HEAVEN... amazing per usual. I added chick peas this time, extra roasted sweet potato and it was something else. Whatever they do is outstanding, taste fresh and good. I will return and recommend it to friends and family read more

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Sad to give this location a bad review. Ordered two salads online, they were both half full and the ingredients were not fresh. Save your money, you can most certainly get a better $17 salad anywhere else. read more