The service was amazing that even while I sat there eating someone else complimented the closing shift on their service despite lots of orders hitting them! The manager on night shift was so sweet and kind. Food was fresh and had so many flavors especially in the steamed veggies... the GARLIC? ugh thank you. read more

Walked in to this panda on Sunday June 14 at 9:50 PM. When we asked them if they would be making more fresh food, they said no because they close at 10:30 even though there was a giant line of people out the door waiting for food. The very first thing I would like to say is instead of closing at 10:30 close at 11 PM. There are tons of hungry people all over Burbank especially this time of year looking for food a little bit later at night. We reluctantly ordered the food that looked like it had been sitting there for a while, and the portions were ridiculously small. Both my wife and I and our kids got chow mein that was all cabbage and no noodles. To top it all off the girl Vivian had the worst attitude in the world and was rushing us out and giving us complete attitude. The other girls were fine, but Vivian needs some strict retraining or needs to be let go. Other than extending the hours this panda needs a lot more managerial help. And while you're at it, you might as well change your name from panda express to diarrhea distress!! read more

Really convenient location for me. I do find their prices to be high for the sizing portions but they do occasionally have sales and promos and that's when I like to try out their menu. The noodles can be underwhelming but for it being fast food, I just mix in a bit of soy sauce and they're fine. The times that I have been here, there seems to always be some type of work being done. Last time it seemed like they were washing their stoves or counters, but they were being rolled out of the store. I had to open the door for one of the workers trying to get out with big equipment. I think that makes it difficult to eat in when there's big work happening around you. But they do have great online ordering services. The staff always seems busy but they are really friendly and helpful. I don't come here often but sometimes the cravings just hit. read more

I was at the Lakeside Shoppibg Center to support the Grand Opening of Handel's Homemade Ice Cream. Panda Express happens to be right next door. Both my daughters love Panda Express. It was perfect... hit two birds with one visit! I pre-ordered online and used the DODGERSWIN promo code and got one plate for $6.00. Wahoo! I got the usual... one plate with chow mein plus double orange chicken. Another plate with chow mein plus Beijing beef and orange chicken. I had to wait about 15 mins or so for my order which was no problem for me. The manager was really nice and pleasant. She came over and asked if everything was okay because she saw me taking pictures. I said it was all good. Just prepping for my review. That's service no one teaches you. When one cares, it shows. Thank you miss for caring! Food was delicious as always, but I felt the portions for the side and main items were lacking a bit. Not sure if they lessened the scoop because of the discount. Hopefully not. Anyway, I don't live nearby so I'll probably won't be back regularly, but if I'm in the Burbank area, I'll swing on by especially with Handel's right next door. Thanks Panda! read more

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I'm probably never going to eat panda ever again after experiencing this last night. I kind of wish I didn't get this to go and I ate it in front of them.. probably would've been better but thank you panda this location is disgusting and dirty. How can they not see something like this? I got so disgusted and then I imagined actually choking on this and having to go to the hospital and possibly needing to call an ambulance. I got so lucky that I was able to see this in between the orange chickens. Never again I informed corporate last night got no contact back, but I was offered a free small entrée. What a joke. read more

Panda Express - I could've choked on this if I wasn't careful. Thank you for the nice metal sponge piece panda - Fast Food Near Me - Burbank, California

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Ran out of food and turned people away, apparently a normal occurrence. I understand you guys are a successful fast food chain but I would strive to do better. read more

Panda Express - Fast Food Near Me - Burbank, California

Panda Express is just that. Fast food Chinese. It's not necessarily the same as sit down restaurant quality but if you have a craving it's a good choice. And they no longer use MSG! read more

Love, love, love this Panda location. Food is ALWAYS fresh, even towards closing. The place is ALWAYS clean. Above all their service is impeccable, with a special shout out to Reagan. read more

Carina was a sweetheart, took extra care of my order. She was generous with the food portions and had a beautiful smile. They made the honey chicken fresh and was hands down the most delicious panda experience ive had. read more

Panda Express - Honey chicken - Fast Food Near Me - Burbank, California

Ordered my $6 panda bowl but there was a little bit of a wait BUT salix and nydia were the most helpful and offered water while we waited. thank you guys for the great food and egg rolls :) read more

The food isn't always delicious everywhere. The staff isn't always pleasant everywhere. Sometimes the dishes are stale. But I still go to this restaurant regularly. read more

This is only some of the peppers in my kungpao chicken. 30% pepper they poured in the container. We were choking from the spiciness. My beef broccoli large container was 70% broccoli. We ordered online, so I guess they think we are idiots and won't see until we get home. You lost a customer who lives and visits that shopping center frequently. read more

Panda Express - Fast Food Near Me - Burbank, California

I was eating lunch inside and this worker was sweeping and banging her broom and dustpan very aggressively where I was eating. I asked her nicely if she could not sweep while I was eating. Not only did she NOT stop or say I'm sorry but she gave me a nasty look and she continued to sweep in the area. Immediately after she took out the wet mop and continued to mop around where I was eating. read more

Panda Express - Worker with various emoji pins on her hat. She was sweeping dust all over where I was eating. - Fast Food Near Me - Burbank, California

Normally this place is awesome with their service and food but this time I was so disappointed. I placed an order for pickup and the food received was unacceptable. Chow mein had no noodles and just cabbage with big chunks of onions. Also the amount of food I got was so small, it's not worth it. I don't know if they did this because it was a pick up order and they know that someone will not complain or come back to complain?? It was such a bad experience at a place that's always been so great. read more

Panda Express - Fast Food Near Me - Burbank, California

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I've been coming to this particular panda express for about a year, and the service has always been excellent. David is an efficient and friendly server. He always remembers my preferences and is super quick without lacking quality. The food is always fresh, and the restaurant is very clean. Great work! read more

Panda Express - Mushroom chicken always fresh and delicious. - Fast Food Near Me - Burbank, California

It's your standard Panda - and decently busy so there is fresh turnover on most of the dishes. There is a big of a lag with paying at the register but the food itself garners no complaints. read more

Ordered online half and half with beef broccoli and orange chicken with a very little portion. Check your food before leaving. read more

Panda Express - Beef Build Your Own Bigger Plate - 2 Half Sides with 3 pieces beef?!!! And small portion of chicken? This is Absurd. - Fast Food Near Me - Burbank, California

Just ordered a 2 item combo: mushroom chicken and eggplant tofu, with chow mien. It has 2 tiny pieces of chicken in the mushroom chicken and the eggplant tofu has 2 pieces of eggplant with 5 pieces of tofu. The servings are really small too. I guess I'm forced to be on a diet. Will not order this combo again. A waste of my money to buy lunch and still go hungry! read more

Great and fast service. The food is definitely fresh. I went today 3/27/25 and I was assisted by Briana. She's a hardworking and very pleasant employee. I was very impressed with her positive attitude towards me and other customers. You don't find these people very often. She should be recognized and rewarded for her great work and dedication. read more

I came here yesterday and was in a rush to babysit. I was accommodated and my order was right, prepared right away. And my food was packaged and organized in an orderly fashion. The food I ordered was hot and appetizing. Positive Vibe. Customer Service at its best. I love this place... read more

I'm generally a fan of Panda I have ordered online from here using DoorDash and the orders are as expected I have ordered in person and it was mostly on par, although during the recent visit they ran out of one dish (which happens, it's normal), and it took longer than expected to finish my order even after the new food came out from the kitchen, as if they forgot about me for a bit. Not a huge deal but will keep an eye out if it happens often. read more

I have always had good experiences here except the last time was a bit rough. Just a lot of moving pieces and misunderstandings because I do ask for an oddly specific order. Long story over, Megan who seems like a manager remembered me when I walked in the door even though Melissa was serving me. Megan began telling the cook my order before I was finished telling Melissa. I'd even said it backwards to Melissa. It was late and the oils had been turned off to cook my meal and they still did it. I'm not feeling the best tonight and honestly this meant the world. They made it easy and definitely put me first. I won't go into detail about last time but me saying "rough" is being kind. Again I've always had exceptional service here the majority of the time and am very appreciative. Thank you Megan and Melissa and all. -Tofu only girl read more

I go out of my way to go to this location. It's clean and the food is fresh. Also if they don't have something you desire, they often can make it for you. The customer service is great. The workers try to accommodate and don't take themselves too seriously. I love the chow mein and the garlic veggies, also the tofu and eggplant. read more

I'm not much of a fast food person but I am very impressed by their updated interior and fresh off the wok food. If you want hot and inexpensive food- this is your spot. My toddler loves their noodles and I like that they have the calories per serving so I can calculate how much of each I can eat as a utility meal. read more

I made a mobile order with a family meal and few appetizers. I picked it up and drove home. When I was ready to eat with my family at the table I tasted the Chow Mein and it tasted burnt. I drove back 15 minutes and to let them know and get a fresh one and the manager just said that I should have checked my food before leaving. I paid $52 for food that were even able to eat. The rest of the food was already cold and any Panda Express Food when gets cold is inedible even if we warm it up in the microwave. Appalling customer service. The manager didn't even want to tell me her name and she wasn't wearing her badge. read more

Panda Express - Burnt Chow Mein - Fast Food Near Me - Burbank, California

I try to be nice and not an asshole. But this Panda Express gave me food poisoning like I ate in Egypt or India. I've been here before and that hasn't been an issue. I've done the math, this place is responsible for my butthole burning like I butt chugged gasoline and tossed in a few matches. Beware the panda. read more

Feeling hungry at the hotel across the street, I walked to Panda Express as it has always been a reliable spot for a simple, quick dinner. Contrary to what everyone says, they do not add msg to their food, and they do not use suppliers who add msg. The food here is no exception. There is as much msg as there is in my own cooking at home. None added. However, as all Chinese cooks know, there is naturally occurring glutamate in many of the ingredients we use. Primarily soya sauce. As well as tomato sauce. I had my usual Beijing Beef and String Bean Chicken with chow mein. As they were both the last servings ( the server had just called out to the kitchen to make new batches) I had a bit of initial trepidation, but needn't have worried. The beef was still crispy and flavorful. The string beans obviously had been out for a while, but still crunchy. The kitchen does a good job. Great service from a young and enthusiastic crew with the Grand Opening sign still up, hopefully they continue. Even sitting outside, the shift manager came around to make sure that everything is going well and we are enjoying our meals. read more

At lunch time today and decided to try the new Panda Express and get copious amounts of MSG and sodium so I can retain water and my feet can swell up to twice their normal size. This Panda is located in the very small space that used to house a Togo's. Like the Togo's, seating is very limited and was not sufficient for the crowd when I was there, which was decidedly past the regular lunch time. Had anyone else wanted to eat in the restaurant they would have to sit on the floor. Luckily this location just opened so the floor is still clean. I pity anyone that tries to do that in 6 months. The (sarcastic) "highlight" of my visit was the cashier whom, like another Yelper pointed out, sets new levels of perky. You know that cheerleader in high school who got really coke'd up and jumped and screamed non-stop, trying to get you excited for your winless team that is down 4 touchdowns with 2 minutes left and no time-outs? Well, she is now the cashier of the Pass Ave Panda Express. She asked me if I was ready for the weekend (today is Wednesday) and then high-fived me. As the other Yelper mentioned she is trying really hard to solicit donations for charity and would yell "Whoop, Whoop!" constantly. Yeah, I'll take my meal to go. Side note, my high school football team was horrible. Look, it's Panda Express, what do you expect? The food is Panda Express food, no better no worse, but if you don't like Panda Express Orange Chicken you probably live a joyless life filled with celery and kale. Whoop whoop! read more

Panda Express - Kung Pao Chicken, Beijing beef, half and half with a soda. - Fast Food Near Me - Burbank, California

When was the last time you ever saw a chain restaurant, let alone a Panda express ever have 4+ stars on Yelp? Go ahead, I'll wait. The reason this place has the rating they do is their service. The women that run this place are bosses. They seriously have their stuff together, they're so friendly and they give nice huge portions so you really get your money's worth. Anytime they're running low, they quickly have the food replenished and they're just so awesome. I hope that corporate sees this and really highlights this particular location. Thank you ladies! read more

This location finally opened (June 2019)after replacing the former Quiznos. competitive hours 10-10p daily And open much longer than the other restaurants in the shopping center (except for Crawford's bar and lounge that has a real limited menu there) Indoor seating has about 4 to 5 booths and separately 5 or 6 individual tables that seat 2 a piece. no outdoor seating but realistically its hard to say how busy this place can get at any one time. Place is brand new so it's immaculate so it's clearly going to pass the white glove test from the soda dispensary area to the bathroom! As it's in a shopping center parking is plentiful and the key making kiosk business is finally gone. Which is good because it was taking up space from all the traffic going back-and-forth and it was never busy at any given moment. read more

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Third times a charm? Not in this case. Sloppy service. Bad customer service from a supposed supervisor on one visit that ended with him smirking. Since when do online orders take precedence over people right in the location? Most of the food was just slopped (trough style) right into the container. I do give establishments the benefit of the doubt. We all have off days from time to time. Three times in a row and with different staff each time? Not acceptable. The quality of food and service have severely declined. Teriyaki chicken forced into a container with bare hands. Yeah, that makes me want to eat it even more now that it's been handled without utensils. Today wasn't the worst experience but it ranks up there along with the other two. It was busy today. I get it. The other two times it just wasn't and yet nothing went right on those visits either. The supervisor couldn't even do a refund for overcharge correctly. Not returning. read more

We ordered thru DELIVERY $$ we've had good luck in the past....not tonight! We called over and spoke to the nicest girl who assured us we would get our condiments which normally they forget. Soy sauce, teriyaki, fortune cookies etc....she was fantastic. Unfortunately there was nothing good to put them on.....the string bean chicken breast was good if you like all green beans. The honey walnut shrimp was soggy and I found one walnut!? The orange chicken was burnt and a complete FAIL! The broccoli beef of course was mostly broccoli that was raw. the power greens were mostly cabbage. Like so many restaurants they saw DELIVERY$$ as an opportunity to save a trip to the trash..... read more

I can't believe I haven't reviewed this place! We used to come here ALL the time, but we stopped for a while because they weren't carrying to Eggplant Tofu for a while. I used their mobile order yesterday, and I was THRILLED to see the Eggplant Tofu back! The staff is always SO kind here. That being said, our order was messed up yesterday. They got the sides mixed up between the two bowls that I ordered. It wasn't the end of the world because I just had my kids share. It ended up being a good mistake because my son got to try something new. My food was quite greasy though. I could taste the oil. It was fine...I was able to eat it. Maybe a bad night for the cook? read more

This place used to have the freshest appetizers. Now I gotta feel like a jerk asking them to not mix clearly old beef with new. If I'm willing to wait, why do I want old food? Staff is friendly and place is clean. Feels like corporate policy of holding food because otherwise the staff seems so on top of things otherwise. read more

Not my favorite Panda Express, and decided to try this establishment when I was in the area. The impossible orange chicken did not taste good and everything was pretty bland. I think I'm going to stick with my local Panda Express. read more

first time at this panda. awful. the beyond orange chicken was sooo chewy and gross. it was definitely overcooked. I have had it at the panda at empire center and it was amazing. the chow mein here was also so incredibly oily and disgusting. could not eat it. I recommend the other panda express. this was unpleasant to say the least. read more

Panda Express - Over cooked orange chicken. - Fast Food Near Me - Burbank, California

We are so glad we've discovered this restaurant! My husband and I have been to many Pandas in California and elsewhere but this one exceeded our expectations. We live closeby and it is a very convenient location before or after shopping at Vons. The restaurant was very pleasant to be inside - very clean and comfortable interior, spotless tables and countertops, the AC was just right and so was the music level, quiet on the background. Tables are indoors and outdoors, good convenient layout along the windows. And the food tasted excellent! Very fresh, juicy lean beef, chicken and the shrimp, just like fresh-tasting broccoli and green cabbage over plain white rice for a two-side combo meal (around $10) were prepared just right! Nothing overcooked, oversalted or excessively steeped in a sauce. Mango/Passion Fruit slightly sweetened cold tea ($2) was a nice addition to our dinner. Very friendly and welcoming personnel, particularly Jerrylyn who was offering samples and serving us at the counter, and Tatsuo who was training new employees to ensure the restaurant's being run to corporate standards. He told us the restaurant just opened this May. We wish them best of luck and many appreciative customers! read more

Foods ok at this location but my last experience here wasn't. Finished my order with eggrolls and rangoon and walked over to the register to pay, I noticed from the corner of my eye the employee dropped the paper bag containing these items on the floor. The employee picked up the paper bag from the floor and went to put it in the plastic bag with the rest of my order, until I stopped the girl and told her I saw what happened and to get me another portion. The response cracked me "they didn't fall out of the bag though" this was to imply that I should go ahead and eat em anyway haha unreal. I ain't mentioning names on here, you know who you are and if you're still working there sign up for some extra food safety training. They gave me a new portion after explaining what happened to the shift manager. Pretty sure after I left they opened the bag that fell on the floor and put the items back into the display read more

Be sure to check your order as it may well be wrong food or missing food. Snotty attitude from server. And they weren't even busy.

Should written the 5 star review long ago on Shay, an amazing Panda employee who has always been nothing but the most pleasant person but here I am writing a 1 star review because that's how bad the service was from Megan who appears to be a manager. Hoping this review helps the staff in case there have been any internal issues because, attitudes like the one we experienced today have a way of spreading. She had this smart aleck behavior when trying to explain that my order would have to be refunded because they didn't have eggplant. It was quite off putting but the worst part was that after, while my daughter was eating her food, this manager began speaking about me in front of the other employees to the point where I stood up and told her how inappropriate it was that she was doing what she was doing. Shay and the rest of the team at Panda, looking forward to your awesome service next time. Horrible to see this at a place that we have been coming to for years without one single problem. read more