I reviewed this restaurant several years ago and its still a great place to eat at. Perfect location, great selection of food. Vegetarian options too. read more

Customer service is extremely unprofessional and rude. The food is average but trying to actually go to the restaurant for lunch was extremely disappointing. Front desk staff is built for take out orders not sit down customers. Sad but there are other options read more

I came here and dined in for lunch. They were quick to take my order and they had lunch specials which included an entree, rice, soup, and an egg roll. I chose orange chicken and egg drop soup. The food was all hot and tasted way better than the fast food places. The staff was attentive. read more

Food was great including Orange Chicken (not so sweet), Pork Chop Salt & Pepper (my favorite), Yang Chow Fried Rice (not greasy), and Siu Mai (better than Chinatown) read more

Very good wor wonton soup and the Thai iced tea was great. Perfect amount of sweetness. Since living in Burbank for the last 25+ years this has been my go to for good chinese food and reasonable prices. The service is great and I love that this is family owned. I love supporting family ran businesses and this is one I will continue to support. It's a small restaurant but it can accommodate quite a few people. So if you want awesome food without getting ripped off, I recommend this place for sure. They also have awesome lunch specials for a great price. So give it a try, you won't be disappointed. read more

Under new management! Excellent customer service. Love their lunch special, super good deal, including soup & egg roll. Private parking lot & street parking. read more

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I've been looking for an authentic Chinese restaurant and this place did not disappoint. Every dish pictured are my usual go-to dishes. They were all very flavorful. The salt and pepper pork chops were crispy, just the way I like it! Service was wonderful and attentive. The place was also clean. 10/10 would recommend. read more

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11/2024 - Are you in Burbank and totally craving Chinese food ? Look no more Western Wok is the spot. Not only do they have Chinese cuisine but a few Thai dishes. To the owner if you're reading this please consider increasing your selection of Thai dishes. Our favorites... BBQ pork Bao BBQ pork ribs Wor Wonton soup Sizzling Rice soup Pad Thai Thai ice tea Sweet and Sour pork Pan Fried noodle combo Salt And Pepper fried tofu Thai Spicy Fried Rice....super spicy with Serrano chili but so good. Did I forget anything??? Please add more Thai dishes to the menu Needs improvement... Hot and Sour Soup Mushu pork/chicken Ample parking in the lot and street. read more

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I phoned in a delivery tonight and it's: Always Great, Always Delicious! Best wonton soup ever!! I have tried so many places, I am near Noho/Valley Village area & I order from Burbank- Western Wok never disappoints. read more

I love this place and being order for years they have really good service also food is great

Great food, a lot of it is gluten free (my unfortunate affliction) and has plenty of vegetarian and vegan options too. So for a mixed group of people with issues, haha, it's excellent. And If you live near by, delivery is almost FREE. read more

The food is good for the area of Burbank and The Valley for the convenience of Chinese Food that's not "Panda Express" or some "Steam Tray" styled place, not that those are bad per se (and we actually do like Panda Express too!) What I like about restaurants like this and Chinese Food is eating "Family Style" where you can order several dishes and share in diverse items among a group. Usually if you order 1 main dish per adult person in the group (i.e., 4 dishes for 4 people) it's pretty safe and if you like leftovers or have heavy eaters, maybe order a different ratio. We ordered Tofu (Mild no spice special order), Noodles Beef Chow Fun), Noodles (Combo Chow Mein), Chicken, Salt and Pepper Pork, Fish fillet and a Combo Meat Dish for 5 people we ordered 6 dishes and Western Wok gives complimentary (Free, i.e., no charge) steamed white rice too. We had leftovers for 2 adult meals (so in other words, we could have fed 7 people instead of 5, easily with the 6 dishes we ordered) The staff is nice. I actually called and was asking how long it took to prepare the food, as I was coming from a great distance about 1 hr away, and the lady told me NOT to order online as sometimes those orders don't get the same immediate attention as just calling in direct on the phone and speaking to them live, an actual human being. :) - - So, the said it takes 15-20 minutes roughly to prepare an order fresh, cooked to order and hot to go. I waited and timed how to pace an order from phone call to pick up and it worked perfectly. Our meal was $100, so the avg cost per person for lunch was $20 and everyone was satisfied and there were leftovers. The only knock I have on this, and I'm used to authentic Cantonese Chinese Cuisine, is the chow mein noodles done crispy was kinda weak, not fresh egg noodles but had some sort of freeze dried noodle stiffness that wasn't great. It was okay and the sauce and protein (shrimp, chicken and beef) Parking was easy and convenient. read more

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The manager of the restaurant raised her voice, accused me of stealing, and hung up on me when I called to resolve an issue regarding a missing order. read more

Lunch specials are delish and fresh had to post again! Love this place.and the soda is pretty darn close to McDonald's asparagus as the carbination read more

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The food was very fresh. Tastes great, and menu descriptions are spot on. Service was friendly and welcoming, but could use a little work with accuracy. I ordered an entree, and asked for a side of veggie fried rice, which the waitress suggested instead of the white rice. When my food came out, she gave me a side of plain rice and soy sauce, and a FULL side of veggie fried rice. When I said I didn't order the full order, she said "Oh sorry, but you can take for later." With no offer to remove it from my check or take it back. Other than that the restaurant is pretty clean, and everything was delicious. read more

Western Wok - The side and the full order of rice that o did not order. - Salad Near Me - Burbank, California

We had a great time today at Western Wok. Total surprise hit--this place is a gem. The food? Delicious. The service? Spot on. And the tea? Oh, that tea deserves its own Yelp page. Best I've had in LA, and I don't say that lightly (I run on tea). The vibe is bright and breezy with pleasant views--no strip mall ambience. The menu is refreshingly focused, like Trader Joe's for Chinese food: just what you need, none of the chaos (sorry, Walmart). Bonus points for the kitchen apprentices doing their magic right next to us--it was dinner and a show. We're already planning our next visit. Thank you for a nice dinner. read more

Food served cold. Bad customer service and was even told not to bring a child. Our baby was not crying, just playing in his sit and not roaming around. The waitress even smack the sauce on our table and when we called her attention , she pretended it was accident. She cleaned and almost knocked out the plates. Very rude. They should post that Children are not allowed. Will definitely not come back nor will not recommend to our friends and families. If I could only not give a star I WILL NOT EVEN GIVE THEM 1 STAR, But cannot post this review unless I press a star!!!!! The worst customer service!!!!! read more

Incredible wonton soup. The vegetables are never over cooked. Everything there is great! Staff is very friendly.

Had two really great dishes here. Kung Pao Tofu and Spicy Green Beans. Both were fantastic! Service was great too! I'll definitely be back! Thank you for such a great meal! read more

Been coming here for years. Food and service is always consistently great. The Mongolian beef is my go-to.

Best place ever I go like 2-3 times a month everyone there is so friendly my 2 yr old loves it there definitely recommend it!!

We've been coming here for over 10 years. It's always been a good local spot, but this last visit was amazing. It seems like they made some changes. The food was really really good and they updated inside as well. My family came about a month ago and noticed this change as well. We are for sure gonna come more often!!! read more

Our go to neighborhood Chinese restaurant. We mostly do takeout and delivery. The delivery is always prompt and whenever there's an issue they are very communicative about it. Personal favorites include their Fried Rice, Kung Pao Tofu, and Singapore noodles. read more

We have ordered from here 3 times and each time the food was SUPER late, like 30-40 minutes sitting in the parking lot waiting for our order after arriving around the time given when ordering direct from their website. Crummy service, won't be coming back even though the food is good. read more

I've been there only twice once for dinner once for lunch dinner was not that good either. I tried lunch and still no good. I do not recommend this place at all. Food was cold. Service was horrible. I will not be returning the place. The ambience looks nice, but no good service And the food is not good at all guys. read more

Western Wok - My receipt - Salad Near Me - Burbank, California

Bad service. Not good for families and with kids. Disappointed! Disrespectful server and they tolerate disrespectful customers. Never ever again will visit nor recommend this place. The food not even good. Cold soup. The rest of our order not even hot. read more

If I can give a zero I will. Service sucks! Requested some stuff they said they can't and don't have. Then when the staff talks to the owner regarding my request, they were laughing at me. Saw it with my 2 eyes. Heard it with my 2 ears! I just hope they talk thing inside their office not where their customers see them! Food? Very plain Definitely won't coming back! read more

Favorite chinese food in Burbank. Quick and easy delivery, delicious, consistently yummy and they always throw in free cream cheese wontons!

This restaurant was surprisingly good! They don't have much of a drink selection which isn't helpful when you have kids, but the food was very good. My kiddos loved their orange chicken and chow mein. We enjoyed the yang chow fried rice, hot and sour soup, egg flower soup, teriyaki chicken, shrimp chow mein, har gao, and siu mai! The bao tasted a bit off. Otherwise service was good and fast and the restaurant itself is very cute. read more

From the service to the food, top notch! The food was absolutely delicious, timely served and staff were constantly checking in. We tried the fried shrimp appetizer, fried rice, chow mein, orange chicken and string bean shrimp (my personal favorite). Would highly recommend you stop by if you are in the area and are craving some great cuisine! read more

About 2 weeks ago a worker flagged me down outside of the to leave a bigger tip although I left one at the table for a small check. Extremely unprofessional and rude with mediocre food to top it all off. stay far away from this place if you want to enjoy your food without the maniacal women workers chasing you down the parking lot for not leaving a big enough tip to their liking for no service. Food tasted greasy and nasty as well. If there was a negative star button it would still be better than the service I received. read more

Western Wok serves up good Chinese food fast. I'm wondering though if it's under new ownership. I recently ordered online for pick up using their preferred app and a meal that was supposed to cost no more than $20 ended up costing me $34 with the app's convenience fee, an automatic tip etc. That's all new I'm not taking food out anymore (feeling ripped off). Three stars = four stars for food and one star for ripping off customers. read more

Always fast delivery, fresh food, friendly workers. We like the sesame chicken and green bean beef especially.

Today was my first time trying Western Wok and I was so impressed! I have been looking for delicious Chinese cuisine for so long and I have not been able to find anything as delicious as this restaurant! I had the orange beef, pork chop salt and pepper, chow mein, Thai fried rice, and pan fried dumplings! Every single item was seasoned perfectly and left my family and myself so satisfied! I highly recommend everyone to try them out! Service was fast so kind and very helpful! I will be coming here more often read more

We ordered for delivery - it was at least 30 minutes based promised delivery time and they're nearby The food containers leaked over the other entrees. And it was cold/warm. The food itself was mediocre. We usually order from Century Dragon but I thought I would try something new - big mistake. This is the first time and now the last time. read more

Bad food Eve to write it just awful, got a chicken teriyaki for my soon, o disgusting and disappointing It's was just OK read more

I love me some good Chinese food and this place does NOT disappoint. I am so glad that we live close enough to have this delivered because it always arrives quickly and delicious. Our go tos are plain chow mein, egg fried rice, king pow tofu, and vegetable shrimp. Side orders include veggie rolls and cream cheese wontons. Add in extra sides of sweet and sour sauce, hot mustard, and chili sauce. This makes for a great Sunday night dinner. We look forward to ordering here when we can. We've never eaten inside so I can't speak for that, but what I can speak for is their delicious food. You won't be disappointed! read more

Ok get ready for another opinion. I love Asian style food. Obviously with Wok in its name, we can assume a Chinese destination. The first thing is you check the menu, and they have all corners covered. What's truly amazing is the prices are around 25% lower than the competition. You would think micro plates, and dismal service. Not here! You have a true sumptuous delicacy. I have tried maybe 12 dishes and soups. Everyone left me satisfied beyond expectations. The lunch specials are special. Large and tasty. If your spending you hard earned money this is where it shines like gold. I live this place obviously. Go enjoy I always do. read more

They make the best Chinese food here. Me and the boys come here at least 3 times a month and it's always fresh and on point. Service is fast, friendly, hot food. Every time in in Burbank gotta try to make it out here read more

Price and food portions are reasonable. Service is great! Place always look empty but the servers are very attentive. Perfect place to get a quick meal with friends or family. Do expect gratuity be included with your meal if you plan to come in with a total of five guests. read more