I cannot say enough great things about SWC and the incredible experience I had with them after my vehicle suffered extensive hail damage.
From the very beginning, I was given a full tour of the entire shop. It was spotless, well-organized, and it was obvious they take exceptional care of their customers' vehicles. Every employee I encountered--including the technicians in the workshop--was friendly, engaging, and genuinely happy to answer questions. The waiting area feels welcoming and comfortable, with thoughtful personal touches like drinks and even the *best chapstick* (seriously, I loved it).
Juan was absolutely outstanding to work with. He was extremely diligent when dealing with my insurance company, which did not make things easy. Juan stayed firm, advocated for what my vehicle truly needed, and kept me informed every step of the way. He made sure Hyundai's recommendations were followed, including properly calibrating the cameras after the tailgate had to be removed--even when insurance pushed back. His attention to detail and commitment to doing things the right way gave me complete confidence that my car was receiving the best care possible.
Brenda was equally amazing--professional, personable, and truly a joy to work with. Every visit was engaging and positive, and she made me feel like I was genuinely part of the SWC family and I definitely consider her a friend now (seriously she's so fun and I loved all our conversations). I was also fortunate enough to chat with the owner on one occasion, and it was no surprise that she was just as professional, friendly, and engaged as the rest of the team.
One thing that meant a lot to me was how accommodating they were with my request not to leave my car outside overnight. Every single night, they pulled it inside--and on one night when a storm rolled through, I later learned they pulled *all* customers' vehicles inside. That level of care speaks volumes.
They were meticulous in finding every dent from the hail damage--far more than I even realized were there. When I brought my car in, it was little more than six months old and still felt brand new. I was heartbroken and honestly skeptical about how it would turn out. Brenda and Juan both assured me it would look amazing and that I wouldn't be able to tell there was ever damage. This was my new "baby" I worked so hard for and was so unsure that she would ever look the same.
They were absolutely right.
My car looks flawless--back to its original beauty--and you would never know the damage it had. I could not be more pleased with the results.
I visited six different shops while searching for the right place, and SWC stood out above all of them. Being a smaller shop, they provide a level of personal attention and customer service that the larger shops simply can't match. They don't have a lot of reviews but don't let that deter you, I guarantee you will not be disappointed.
I would recommend SWC over and over again. Whether or not they officially consider me part of the SWC family (Juan....Brenda...) LOL, they have earned a customer for life. If I ever need auto body work again, this is the only place I will go. read more