1. Swan Discount Pool Supplies

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Cypress, CA

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Swan Discount Pool Supplies

4.9 (40 reviews)
Closed • 10:00 am - 4:00 pm
Updated 2 weeks ago

Swan Discount Pool Supplies Photos

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Before photo of my pool after the storms

The heavy rain that we had recently caused an algae bloom in my pool. I went to Swan Discount Pool Supplies for help. Ellen was so patient and knowledgeable. She knew exactly what I needed and walked me through the cleaning process. She explained the filter system and the need for DE after cleaning the filters for the pump. She contacted me to get an update on how the clean up was going and asked if I had any additional questions. Because of Ellen and Swan, I was able to clear up all the algae and bring the pool back to its clean state. Best place to go for DIY pool cleaning. Thank you!!!

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3 months ago

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Bill H.

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2 years ago

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Bill H.

Thank You Jeesoun !

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1 year ago

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4 years ago

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Bill H.

Thank You Vincent!

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2 years ago

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Bill H.

Thank You Matt!

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2 years ago

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Bill H.

Thank You Casey!

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3 years ago

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Bill H.

Thank You Tracie!

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3 years ago

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Bill H.

Thank You Tarik!

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5 years ago

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4 years ago

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11 years ago

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8 years ago

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10 years ago

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8 years ago

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9 years ago

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11 years ago

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10 years ago

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11 years ago

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11 years ago

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11 years ago

Price seems fair. The girl was clueless and rude!!! If the guy is there, he was helpful.

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12 years ago

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10 years ago

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8 years ago

Great customer service and prices on your pool needs. This is the only place to go to!

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9 years ago

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10 years ago

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10 years ago

I have been going to Swan Pool supplies for more than 10 years and really like their service.

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8 years ago

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11 years ago

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9 years ago

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10 years ago

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Ask the Community - Swan Discount Pool Supplies

Review Highlights - Swan Discount Pool Supplies

“Because of Ellen and Swan, I was able to clear up all the algae and bring the pool back to its clean state.”

Mentioned in 8 reviews

Read more highlights

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Ricky was helpful and knowledgeable. I have over 20 years of restaurant, hospitality and customer…read moreservice experience. Been coming here off and on for over 10 years. I've read all of the negative reviews but I feel that most of them aren't the associates fault. I agree that most of the time there is only one associate working. The customers that arrive have specific questions and need specific answers which take some time. 1 on 1 no problem. Ricky was awesome and honest. But if 1 on 5+ then I can see where customers can be impatient. I'm sure the associate will acknowledge and greet all the customers but it's just tough with a bunch of needy customers plus the phones ringing (more specific questions to answer). Plus a pool store ain't actually a place I want to spend too much time in so I can see how customers get frustrated. If the company can afford another employee on weekends then that would be helpful. I'd give this place 5's but the the part I needed costed too much. Other than that I was satisfied with the service and will be back. Also... I believe there are many Leslie customers that have gotten great service but didn't post any positive reviews. Give these guys a break. They're trying best.

I came in to buy a net for the pool and someone who came in at the same time started talking to the…read moreother customer for minutes talking about a product while I waited at the cash register. As I was ready and in a bit of hurry and there was no other people, I asked politely if I can check out. He said "I am with another customer". HELLO....PAYING CUSTOMER WANTS TO CHECK OUT. If the other guy didn't allow the guy to say go ahead, I wouldve still be there. Sorry for being a woman buddy.

Anderson Pool & Spa - My new pool!!!!

Anderson Pool & Spa

(156 reviews)

What a great operation ! their price was excellent. I got 4 quotes, and they were among the lowest…read more My pool desperately needed new plaster. They started and finished promptly. Cleaned and fixed the tile. It's beautiful!! Highly recommend them

Unfortunately, Anderson Pool has been the worst experience I have had with a pool company…read more I initially hired Anderson Pool to install mini pebble, a salt cell, and an autofill system. While the mini pebble itself turned out okay, we immediately began having problems with the autofill making noise and keeping us awake at night. I contacted Mike and explained that we never had this problem before their work was completed. Initially, he insisted it was not related to their installation. I eventually paid a separate plumber to inspect the issue, and I was told the noise was coming from the autofill. Mike later came out and made an adjustment. We also began experiencing issues with the salt cell. Since Anderson Pool had installed the equipment, I decided it would make sense to hire them for ongoing pool maintenance as well. Unfortunately, that created even more problems. After their pool technician changed the filter, I noticed water leaking from underneath my filter equipment. I called Laura, the office manager, because it was after hours and I did not know what I should do. I ultimately turned the pool off for the night. The following morning, I contacted Mike for guidance and was told Laura handled the service issues. When Laura called me, the conversation became extremely unpleasant. She was upset that I had contacted them regarding the problem and told me I could not keep calling them for issues. I explained that their service had left me with a leaking pool system and additional work that I did not know how to handle. I asked for the pool technician's phone number so I could communicate directly with him, and she refused to provide it. The conversation became argumentative, and I finally told her they could cancel my service and bill me for the month. Afterward, Mike told me he would personally come to my home, make sure everything was handled correctly, and supervise my pool service going forward. Based on that conversation, I believed the situation had been resolved. Two weeks later, however, nobody had returned to service my pool. I called to find out when the technician was coming back to correct the issue and maintain the pool, only to be told that my service had been canceled. I was shocked because after my conversation with Mike, I had understood that he was going to oversee the service moving forward. At the very least, I believe someone should have notified me that they had decided to discontinue service so I could immediately arrange for another company to maintain my pool. This has been an extremely frustrating experience, particularly because my previous pool company maintained my pool for approximately seven years until we moved, and I never experienced anything like this. Attached is the mess they left for me to clean. This review reflects my personal experience with Anderson Pool. Based on that experience, I would not use this company again.

Pool Heaven - 1016 Pool Heaven Staff

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This company is the best! I have a large swim spa and tried to take care of it myself. Big…read moremistake! Called Pool Heaven, they showed up when promised after calls to other no shows. Ryan quoted me and took care of the spa the same day! Always show up and do a great job! Even helped me out with an electrical issue. Highly recommend!!

From the owner: Pool Heaven is an expert pool and spa service and repair contractor serving Eastern Long Beach and…read moreOrange County, Ca. Our specialty is weekly commercial and residential pool cleaning service, but we also provide expert pool equipment repair and installation. You can read about our expertise in our articles written by our expert contractor and founder at our Pool Heaven Website highlighted above. Due to our popular pool cleaning service programs, we have a lot of monthly pool cleaning service customers. We perform pool equipment repairs and installations for non-recurring monthly pool cleaning service customers time permitted, but we do get very busy and will be very honest if we have time. We can always find time to expertly perform pool repairs and equipment installations for our recurring monthly pool cleaning service customers, so sign up for our recurring pool service if you want an expert working on your pool equipment. One of our specialties is trusted, honest workmanship, so we will be honest with our schedule. We are a local specialist and service these areas. Rossmoor, Eastern Long Beach, Los Alamitos, Cypress, Seal Beach, Garden Grove, Westminster, Huntington Beach, Fountain Valley, Irvine, Newport Beach, Tustin, Santa Ana, Orange, Costa Mesa, Villa Park, Anaheim Hills, Fullerton, Brea, Yorba Linda, Lake Forest, Laguna Hills, Laguna Woods, and Laguna Beach.

Orange County Pool Services

Orange County Pool Services

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Jake the owner came out to see what problems we were having with our in ground spa, he found one…read moreof the filter pumps and filter needed to be replaced after 24yrs, He made the repairs and made sure everything was working and cleaned our spa. He came back a couple days later to make sure the system was working and no leaks. Extremely organized, thorough, clean and honest. Will recommend to friends and family. 5-Stars across the board!! Thanks Jake for a job well done! Yorba Linda, CA

Thank you to Jake and the service you provided. Orange County pool service delivers on its name!…read moreFirst I had a leak as water was draining each night from jacuzzi back into the pool. I called and had another well known pool service company come out. They said pool had a leak and I needed a specialist. Well Jake came out as a second opinion and he was pretty sure from our phone conversation what the problem was and it wasn't a leak. He was right it was a defective back flow valve. He replaced it that same day. He also pointed out some problems with my filter. It had cracks in it due to age and sun exposure. He recommended replacing the old DE filter with a new filter one. No more DE, no more backwashing needed, quicker to clean and cost effective. I was sold and he came back the next day and replaced the old with the new! He is knowledgeable, took time to explain my system and answer my questions. He offered some suggestions which I appreciated. He wasn't a salesman but a friendly, helpful and very qualified pool specialist! He offers repairs or also has weekly service available. I was extremely happy. The cost for the consultation went into the repair which I thought was great. He gave the price upfront and there were no add-ons. If you have problems- this is the company to call!

Swan Discount Pool Supplies - hottubandpool - Updated October 2026

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