Marcus is the real deal! After a couple of companies told us we needed a new pool heater, Marcus…read morecame out, diagnosed the actual problem, found the replacement part, and had everything fixed the very same day. He saved us from an unnecessary and expensive replacement. Honest, knowledgeable, and just a genuinely nice guy. We couldn't be happier and will definitely be calling The Pool Nerd again. Highly recommend!

Marcus was very professional, super friendly, and timely when replacing my pool heater. In fact,…read morehe followed up to make sure everything was ok and was thorough in providing details on my gas rebate. I would 100% recommend using him again.

The person on the phone was courteous and friendly. I explained my concerns about our water feature…read morepump and he took the time to explain to me why the pipes looked a bit weird and not to worry about it until it stopped working. I'm very grateful that he's being honest and not taking us for a ride. It's rare to find honest people now a day and I'm truly appreciate his honesty.

Jake was great! He resolved an issue very quickly and made it look so easy. He was mindful of our…read morehouse and followed up with additional information that is very helpful. A couple of others I called had acted like it was a huge deal to even look at it just because it wasn't a typical pool situation. I would absolutely recommend him and I would use him again.

I recently hired ACE Pool Repair & Remodel for a pool heater installation at my home in Santa Ana,…read moreand I couldn't be happier with the experience. Alec and his team were professional, knowledgeable, and managed the entire project extremely well from start to finish. They took the time to review my equipment setup, answer questions about the gas line and heater options, and made sure everything was installed correctly. The team installed a new Jandy JXiQ 400K BTU pool heater and also addressed wiring and electrical-related issues during the project. The workmanship was clean, organized, and professional. Communication throughout the process was excellent, and the installation was completed efficiently. It's hard to find contractors who are responsive, honest, and take pride in their work, but ACE Pool Repair & Remodel delivered on all fronts. I would absolutely recommend Alec and his team to anyone looking for pool heater installation, pool equipment upgrades, or pool repair services in Santa Ana and Orange County. Thank you again for a great job!

They charge a $150 "diagnostic fee" up front. Other companies I checked with offer free estimates…read more A couple gave me a quote online (after watching a video) of what should be a rather straightforward repair.

I am giving 1 star for lack of a return call...poor customer service response! I called to request…read morerepairs for my jacuzzi pump and another issue associated with same. A call back would have been nice even if to say they were too busy or do not provide such services.

We love Karlo! Thankful for his help and wouldn't hesitate to send others his way! We had to do an…read moreacid wash when we moved into our house and he's kept the pool sparkling since then

My pool lights had not been working for over a year .. finally contacted Dan. He took the time to…read moreexplain the issue professionally and offered several possible causes, but he also suggested one simple troubleshooting idea I could try over the phone. VIOLA! It worked! I really appreciated his honesty, knowledge, and willingness to help. He saved me a service call. I highly recommend Dan's Pool Service

Dan is a very honest, knowledgeable, and an awesome person. He is about fixing your pool issues…read moreand not about the money charging you an arm and a leg. He has come out to help me multiple times and has fixed my issues immediately. I highly recommend Dan as he is one of the better pool guys in the area.

I highly recommend Mike to take care of your pool! We've been using him for a year now and our pool…read morehas not looked better. Before Mike, we had 2 other guys who were just okay. Sometimes they did not even show up. Mike is very communicative and lets you know the night before approx. when he will be there. After the service he sends a report showing chemical readings, water temp etc which is super helpful. If you need to replace any pool parts e.g. pool sweeper, Mike will help you buy it at a very reasonable price . He not only keeps the water clean but scrubs around the pool to get rid of mold. We feel so lucky to have found Mike!

Mike is the most knowledgeable pool guy we know! My husband and I bought a house with a pool and…read moredidn't know where to start. We ended up going through 3 pool guys until we found Mike and we're so grateful for him! Our pool was turning green and we thought we were going to spend thousands on a new system. Mike came in and looked at our system, started to inspect and troubleshoot. He spent his time to analyze and rather than upselling us on something, he told us the exact part that needed fixing. He saved us so much! On top of that he taught us about how to maintain our pool the right way and continues to take care of it as if his kids were swimming in it! Thank you so much Mike for being honest and reliable! Our kids are super grateful to always have a clear blue pool!

we upgraded our Spa with new quartz plaster and heater gas line . work done professionally and on…read moretime at a reasonable price. I recommend this company.

We needed to get our pool replastered so we reached out to a few pool companies and Pool Effects…read morewere the most thorough in explaining the process and their recommendations on what needed to be done. They gave us lots of options to replace our coping and upgrade to pebble tec/tile but we were on a tight budget and they understood this. There wasn't any pressure to from them to consider the more luxury options. We ended up wanting to go with whatever needed to get done and added on their startup service. I went to the showroom to pick out tile for the waterline and they had so many options to choose from. We decided to go with the pebble tec (because of the longevity aspect) the day before they were going to plaster and they were so accommodating. Once the work started, they finished the project very quickly. Working with Fred and Eddie throughout the whole process was such a pleasant experience. I would recommend them to anyone who needs pool related work done. I cannot wait to enjoy our new pool thanks to Pool Effects!