Something really impressed me about the team at Leslie's Pool Supplies in Downey…read more I accidentally bought 50 lbs of pool chlorine when I actually meant to buy pool conditioner. I called the next day, explained the situation, and asked if it was possible to return it. The employee told me he needed to check with the manager and would call me back. Honestly, I thought they would probably say no and that I would just be stuck with 50 pounds of chlorine that I didn't really need since my pool is a saltwater pool. About 10 minutes later, they called me back and told me that while they couldn't take the product back, they were happy to give me store credit for the full amount for future use--and I could still keep the product. That level of customer service really impressed me. It shows they truly care about their customers and want to build long-term relationships. Great job, Leslie's team in Downey. You've earned a customer for life!

I called the company for a bid of pool filter and pump. The technician Alexander from Leslie's in…read morePico Rivera came was very polite and gave us a bid of approximately 3k. He said he would call us in a couple of weeks. It's now one month later we haven't heard a word. I called customer service and still no return call 3 days later. I emailed customer service not even a response that they have received it and are investigating. Well, after reading their reviews why are they still in business I'll never know.

We've been Secard customers since 2020 when they designed and built our pool. Greg led the project…read morewith professionalism, good communication and customer service, especially during the uncertainty of the pandemic. Despite all the challenges happening at the time, the project was completed in time for a perfect Father's Day celebration. But like any major project, we ran into a few issues over the years. Secard stood behind their work and addressed our concerns. It was clear that Secard's experience and expertise set them apart from other vinyl pool companies claiming to be pros. Because of that experience and the trust Greg earned, we've decided to use Secard again for a second round of services. It's easy to recommend a company that not only does quality work but also continues to support its customers long after the original project is complete.

Secard pools stepped up and replaced a defective liner that the print was rubbing off after just…read moretwo years. Things just happen that are of no fault to anyone. We've had our Islander pool for over 10 years now with no issues till our second liner was changed out and by no fault of anyone the print just started rubbing off. We are very meticulously how we maintain our pool and water and I'm grateful to see a company stand by their product. Thanks to the management and the crew that did the change out. Great Job

Incredible business! Employees are always so helpful! Shoutout to this local gem. Very grateful to…read morevisit.

Terrible customer service. I only dealt with some angry older woman (I could tell from her voice)…read more Super rude and sounded annoyed to even answer the phone. Imagine how she is in person? 0 stars.

10 out of 10, super stoked on my new cover. Mark even put me in touch with a great company that…read morecompletely brought my jacuzzi back to life. Thanks again Mark

I enjoyed working with Mark to get a new, affordable cover that looks great on my spa. He was able…read moreto give me advice on the color, as darker covers tend to age more quickly. It took about a month, which was fast compared to other companies I had researched.

I've had my Tuff Spa from Custom Spas Direct for over 5 years now and I still love it. Working with…read moreJim was great, he has great customer service, even taking a frantic phone call after hours when I ran into a wiring snafu and walked me through what I did wrong during the install. I ordered my spa amidst the height of the covid manufacturing delays and he was great about keeping me updated with delivery estimates. I can't recommend the product and this company in particular enough

We worked with Jim from Custom Spas Direct a few years ago to get a brand new, 6 seater hot tub for…read moreour new house and we were super happy with our purchase! Not only did they give us a fair price on a Vita Spas Envie but they also financed it for us at 0% interest. We've now had this tub now for many years and have made so many memories with our friends in the backyard and gained relief for our sore muscles since our purchase in 2022! Thank you! Highly recommend Custom Spas Direct in Upland! Check them out!

Great service! Very attentive. Mike and his crew took over my pool rebuild from another contractor…read morewho had failed me. During my other contractor Mike was assisting me with certain issues while I was still using the other contractor. I then decided to let Mike take over and wasn't disappointed! Mike's crew guys were great, especially when the found hidden problems that are inherent with remodeling. They were not hesitant to point them out, even it cost more $$, but saved me future problems! Ruben , the do it all guy is very knowledgeable and friendly. Jaime, his masonry guy was great also! Their work was professional and would recommend Anderson Pools!

Unfortunately, Anderson Pool has been the worst experience I have had with a pool company…read more I initially hired Anderson Pool to install mini pebble, a salt cell, and an autofill system. While the mini pebble itself turned out okay, we immediately began having problems with the autofill making noise and keeping us awake at night. I contacted Mike and explained that we never had this problem before their work was completed. Initially, he insisted it was not related to their installation. I eventually paid a separate plumber to inspect the issue, and I was told the noise was coming from the autofill. Mike later came out and made an adjustment. We also began experiencing issues with the salt cell. Since Anderson Pool had installed the equipment, I decided it would make sense to hire them for ongoing pool maintenance as well. Unfortunately, that created even more problems. After their pool technician changed the filter, I noticed water leaking from underneath my filter equipment. I called Laura, the office manager, because it was after hours and I did not know what I should do. I ultimately turned the pool off for the night. The following morning, I contacted Mike for guidance and was told Laura handled the service issues. When Laura called me, the conversation became extremely unpleasant. She was upset that I had contacted them regarding the problem and told me I could not keep calling them for issues. I explained that their service had left me with a leaking pool system and additional work that I did not know how to handle. I asked for the pool technician's phone number so I could communicate directly with him, and she refused to provide it. The conversation became argumentative, and I finally told her they could cancel my service and bill me for the month. Afterward, Mike told me he would personally come to my home, make sure everything was handled correctly, and supervise my pool service going forward. Based on that conversation, I believed the situation had been resolved. Two weeks later, however, nobody had returned to service my pool. I called to find out when the technician was coming back to correct the issue and maintain the pool, only to be told that my service had been canceled. I was shocked because after my conversation with Mike, I had understood that he was going to oversee the service moving forward. At the very least, I believe someone should have notified me that they had decided to discontinue service so I could immediately arrange for another company to maintain my pool. This has been an extremely frustrating experience, particularly because my previous pool company maintained my pool for approximately seven years until we moved, and I never experienced anything like this. Attached is the mess they left for me to clean. This review reflects my personal experience with Anderson Pool. Based on that experience, I would not use this company again.

Working with Sunsplash Pool Builders was one of the best decisions we made for our home. From the…read morevery beginning, they were clear, communicative, and professional. The entire construction process went so smoothly--it honestly couldn't have gone better. The only hiccup came from delays with the city's building department where they needed extra steel reinforcement, but Sunsplash handled everything with patience and kept us updated the whole time. Their quote came in a bit higher than some others we received, but looking back, I'm so glad we chose them. The peace of mind, the quality of the work, and the total lack of issues made it well worth it. You really get what you pay for. We love our new pool, and I wouldn't hesitate to recommend Sunsplash to anyone looking to build or remodel. They truly care about the work they do and it shows.

From the owner: ✔️ New Pool Construction ✔️ Pool Remodels & Restorations…read more✔️ Waterfalls, Spas, Baja Shelves, LED Lighting & More ✔️ Licensed, Bonded & Insured ✔️ Family-Owned & Operated From the first sketch to the final tile, we’re with you every step of the way. Contact us today for a free consultation and let’s build your dream pool!

We just had our pool updated by Alex and his fabulous crew and we can't stop smiling, we couldn't…read morebe happier. The time frame Alex promised was perfect and the job finished on time. His crew is very professional, and everyday when they stopped work they left my backyard clean and safe for my grandkids to play in it. We found Alex 5 years ago for a smaller job and he was great, we are very happy we used him and his crew for our pool remodel. Mark & Melissa

Jack was recommended by another pool maintenance person who doesn't do above ground pools. He was…read moreable to diagnose and repair my problem in less than an hour. It's hard to believe it, but the problem was a bad fuse, that just happened to go out when I replaced my water. Very happy with the service and communication. Definitely one of the best service experiences I've ever had.

Wow! I am having my pool remodeled in Rancho Cucamonga, and this company is unbelievable. I had my…read moreentire house remodeled within the last year, have had many contractors, plumbers, electricians, general contractors, and no company matches this pool contractor. They are extremely professional, tell you the day before when they're coming, tell you step by step their daily plans, all the team is immaculate with cleaning up after themselves, and have everything done within one day and go step-by-step. They communicate with everything that they are planning to do, and they do exceptional work. They go above and beyond to make sure you are beyond happy! Everyone is extremely professional,communicate clearly, prompt in their timing, and I've had not one problem. Highly recommended, beautiful work, you will not be disappointed, I would not go anywhere else! Beyond five star review!

We live in Corona. Edgar and team are amazing! Highly recommend for best quality and transparency…read moreregarding your pool needs!

I had 5 wheels powder coated two different colors per wheel. Jose was awesome. Total process took…read moreabout a week. Jose communicated with me the whole time. I will definitely recommend SPC Star Powder Coating to family, friends or anybody that is looking to get powder coating work done! Thank You again!

From the owner: we specialize in top-tier sandblasting and powder coating services for a wide range of industries…read more Our team is dedicated to delivering exceptional results with fast turnaround times and unmatched quality. Whether you're looking to restore, protect, or enhance your metal surfaces, we ensure every project is completed with precision and care. Why Choose Us: Expert Craftsmanship: Skilled technicians with extensive experience in sandblasting and powder coating. Fast Turnaround: We pride ourselves on quick and efficient service without compromising on quality. Durability & Finish: Our powder coating provides long-lasting protection and a flawless finish. Customer Satisfaction: We work closely with each client to ensure their needs are met, delivering results that exceed expectations.