We worked with Jim from Custom Spas Direct a few years ago to get a brand new, 6 seater hot tub for…read moreour new house and we were super happy with our purchase! Not only did they give us a fair price on a Vita Spas Envie but they also financed it for us at 0% interest. We've now had this tub now for many years and have made so many memories with our friends in the backyard and gained relief for our sore muscles since our purchase in 2022! Thank you! Highly recommend Custom Spas Direct in Upland! Check them out!

During my research process, I read numerous online postings advising that a nearby, trustworthy…read moredealer is the most important aspect when buying a hot tub. Although I was about to purchase a hot tub from a large, well known dealer in Corona, I decided to look at Custom Spas Direct, which has good online reviews and happens to be very close to our house. I'm glad I did. I was not familiar with the Vita spa brand that Custom Spas Direct sells. There's very little information available online. After doing some digging, I determined that Vita is a decent, mid-range spa with competitive pricing. Nothing fancy, but it's built with good components from companies like Balboa Water Group. Dealing with Custom Spas Direct has been fantastic. It's a small company and we interacted directly with Jim Galpin, the owner. Jim is a straightforward guy and he was very helpful in choosing a spa. Since I was unfamiliar with Vita, I had a lot of questions and he patiently answered all of them. He quickly responded whenever I sent him a text with a question or request. After the purchase, he was super flexible with regard to delivery, setup timing, coordinating with the electrician's schedule, etc. The delivery and setup was quick and well done. The installer did a good job answering all of my questions. We've had the spa six months and have had a couple of minor issues. One was probably due to user error on my part and the other was not. In both cases, Jim responded to my texts immediately and quickly resolved my issue, even during a holiday week. I'm so glad I purchased from a local dealer that provides such fantastic service after the sale. I'm sure a larger dealer would not have given us the same treatment. Thanks Jim! Five stars!

Eddie is a Godsend! What a guy! He replaced the motor and drive on a 6 year old (!!!!) Pentair…read moresystem, quicker than Leslie's could even book an appointment. When it failed again just 1 month out of warranty, we mistakenly called Leslie's again. The quote was substantial! When I remembered it was Lightning Pool that replaced it, I called Eddie again. He came out, took the whole pump and came back 2 days later and reinstalled it, only charging me for the part, no labor. THAT is a good guy, for one, and a smart businessman, second. I will scream from the rooftops how awesome he is. I will write this review happily at 10pm so I don't forget. I will tell every friend I have who has a pool to use this guy. You, right now reading this, already know you're going to call him too! Thank you Eddie! You are a solid man and I really appreciate that!

We pretty much maintain our pool ourselves. In cleaning out our filter, for the first time, we…read moremade a rookie mistake and broke a part of our filter unit. We first researched the part and called Leslie Pools to get a quote, then we called Lightning Pool. The owner Eddie was quick to respond, gave us a written quote (which was very fair based upon our research) and sent over Alex within a day or two - who was both friendly and professional, and installed the part, tested it, showed me everything that he did, and hauled away a sizeable part. An excellent experience from start to finish, and I would not hesitate to call them again or recommend them who needs professional help with their pool equipment.

As it is gearing up for hot weather and the pool needs to be in its best condition for friends and…read morefamily, there is no one else I would rather have maintain my pool than Blue Pacific. The whole team is knowledgeable, hard working and the best part on time to take care of your pool. I went from one pool service to Blue Pacific, and I can honestly say that the pool has never looked better. There is no more residue of algae, or tiles that are dirty due to sub par cleaning from previous company. Lily is also the best, she comes to work with a smile and always greets me every Monday with a sense of joy. These guys are the best around!

I asked Danny to begin servicing my pool after I read all the reviews on yelp and he has been…read moreamazing in making my pool look so great. It has never looked so good. I recommend blue pacific service to anyone looking for pool service. I only wish I had found his company a lot earlier. 5 stars for service and communication.

I had an emergency request on Saturday morning, a bunch of kids were coming over for a party but…read morethe pool heater didn't work! My regular pool technician of course was MIA, so I called Horizon and the owner, Eddie, graciously came out to fix it. Saved my day! Thank you so much!!!

If your looking for a dependable professional pool cleaner that not only cleans but builds pools…read moreand know everything about a pool inside out, then Eddie and Horizon pool is your company. Eddie is our 2nd hired pool cleaner. Our 1st pool cleaner misses days and had limited knowledge on pool equipment say he doesnt know the brand. It shouldnt matter what brand pool equipment u have, they all do the same thing and as a professional pool cleaner that should never be an issue. Im anycase, the service level is night and day. Take my word, Eddie is legit and dont waste time trying to find a dependable pool cleaner that can give u peace of mind!

I used Klear Water to change a recalled Sundance sensor. They were quick and on time. I will use…read morethem again.

Can't say enough good things about them. We've used them for spa cleaning and a few spa fixes over…read morethe years and they ALWAYS show up on time, are friendly, easy to communicate with and never try to upsell you. They know their stuff and are quick to do the repairs. If you need your spa cleaned or repaired, this is the place to call.

The moment we walked into the store we were greeted and enjoyed a tour of the spas without a hard…read moresell. Robin, (a delight) had me get into one (sans water) and stretch out and I fell in love immediately. We had a fun experience while shopping and decided on a jacuzzi. Greg is the great, friendly, knowledgeable guy who handled the delivery and set up. It all went smoothly and we know have our dream jacuzzi!!!

We were recently in the market for a new spa and were fortunate to have found Pacific Spas & Sauna…read more They have a nice, spacious showroom on Sepulveda. Perhaps the best part, you can try out the spas to find the one you like. We ended up going with a Sundance Aspen and are so happy with it. Perhaps the best part was working with the owner, Robin, who is a very knowledgeable and kind woman. She was very patient with us, even with our seven year old daughter running around and jumping in and out of the tubs. We ended up getting a great deal on the spa and Robin even threw in some extras when the spa was installed, which was so kind. They have an awesome installation team lead by Greg, who is also really easy to work with and knowledgeable. We had a problem with the initial install, when they pulled out our old tub. The wood deck below was rotten and the new tub could not be installed where we planned. Greg stayed cool and helped us figure out a solution that required pouring a new slab for the tub. They came back right away after the slab was done and set up the tub. Overall I think this is a great place to purchase a spa, especially if you are on the West side. We got a great deal on a top of the line spa, with 1st class service from this business.

So far so good. We have been using them for a few months and they have been great. Very responsive…read moreand friendly. What i want most from a pool company - more than anything else -- is for me to never have to think about them or my pool -- just have it clean and working. And that has been the case so far. So i am very happy. They couldn't be nicer.

Leo has taken excellent care of our pool for ten years. He is extremely conscientious and…read morehardworking, and also very knowledgeable. Any repairs he's had to make were well done and fairly priced. He has even adjusted his busy schedule to clean the pool before company arrived. Highly recommended!

I wouldn't recommend these guys to clean my toilet. We contracted out with Angel to clean our pool…read more After a rocky start of some so-so cleanings, things we're looking up. We scheduled a filter clean and got the invoice. We texted to see if they had received the payment or if we needed to put a stop payment in the check. We got a text back that said "Hey loco, the maricon wants to know if we got his check." Needless to say, we will be looking for a new pool person. If you need a pool cleaning service, look some place else.

Excellent service. Carlos was quick to respond and I got an appointment right away. He fixed the…read moreproblem immediately and even got the diagnoses right before opening the panels. The price was great. I will call him again if needed and highly recommend.

Wanted to charge me 1500 dollars for a quote that I could use for my insurance. My pool burned due…read moreto Eaton fire. I think this is called price gauging. Horrible. First contractor to charge !1500! For a quote.

Jorge exceeded our expectations with our den remodel! He handled everything from demolition to…read moreframing to electrical with skill, professionalism and unexpected issues were no problem for him. We were so impressed that we've already hired him to tackle our bathroom renovation - highly recommend!

Gave my living room and kitchen a serious upgrade! Crazy attention to detail, and a team that's not…read morejust skilled but actually gives a damn!