1. Commercial Pool & Spa Services

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Commercial Pool & Spa Services

4.8 (52 reviews)
Closed • 8:00 am - 1:00 pm

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Response time

4 hours

Response rate

100%

Services - Commercial Pool & Spa Services

Pool inspection

Pool chemical testing and balancing

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Additional costs for damages done to sprinkler system and pipes by Commercial Pool and Spa.
Sandy B.

Commercial Pool and Supply rebuilt my 14,000 gallons plaster pool. The initial estimate was $17,945.00. See invoice During the demolition phase, new"findings" were coming up, and this means more $$$. By the time the project was completed, additional $4032.00 was added. See invoice. On top of the $4032 additional "findings" it was strongly recommended that I replace the Pentair Pool Pump and Filter. This could have easily added another $4500 to the overall cost. Two of my BIGGEST complaints are: I was charged $600 to seal the bottom of 5 foot square fountain that is about 12" high. The oral agreement was to seal with new plaster at the same time my main pool is being worked on. Instead, Commercial Pool mixed a bag of ready concrete you can find from Home Depot and poured the mixture where the drain is. I told Commercial Pool I could have done this myself for less than $25.00. Regardless, the mixture of concrete at the bottom of the fountain did not stop the water loss in a matter of 4 hours. SECOND complaint: around the apron of the pool where Commercial Pool says my copper pipe has corroded and must be replaced, the workers managed to crack my irrigation pipes and severe my outdoor lighting cable around the pool area. Because it was all covered with soil, I was not aware of this problem after the pool project was completed. This cost me an additional sum of $1311.60 Overall, my dissatisfaction with Commercial Pool is being enticed with a low bid only to be given so many "problems" that drives up the overall cost. The "coverup" of damages done to my existing water pipes and lighting cable is not honest. Last but not least, the $600 charge for sealing my small pond, only to find out it was a mixture of concrete mix and not pool plaster, really tops it all. Review the photos and quotes attached as proof of the comments I have made above.

This is how my pool was left by Commercial Pool & Spa

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6 months ago

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3 months ago

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1 month ago

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1 year ago

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1 year ago

Business owner information

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Zak M.

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1 year ago

Zak and his crew were super responsive and swapped out our filter in less than a day. Check em out!

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11 months ago

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1 year ago

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1 year ago

Great service. Zak was extremely helpful and professional. We will definitely use them again for future service

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1 year ago

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1 year ago

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3 years ago

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Zak M.

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2 years ago

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1 year ago

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1 year ago

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1 year ago

Had a new heater installed on my pool. The guys had to move things around but did a great job. I highly recommend this local business

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1 year ago

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2 years ago

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6 years ago

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Zak M.

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2 years ago

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2 years ago

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6 years ago

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6 years ago

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7 years ago

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4 years ago

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5 years ago

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3 years ago

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5 years ago

Excellent company and service. Got a great deal on a pool heater with high quality installation. Highly recommend

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5 years ago

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8 years ago

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8 years ago

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5 years ago

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Zak M.

Thank you Kirsten! It was a pleasure helping you!

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4 years ago

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6 years ago

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7 years ago

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8 years ago

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Ask the Community - Commercial Pool & Spa Services

What type of commercial properties do you service?

Hello! We service all types of commercial accounts including apartment complexes, HOAs,… 

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Review Highlights - Commercial Pool & Spa Services

“Zack helped my mom out with changing her pool heater, he was professional, friendly and helpful as were his installers.”

Mentioned in 8 reviews

Read more highlights

SoCal Pool Boys - Swimming pool full remodel: New Coping, Tile & Mini Pebble

SoCal Pool Boys

(33 reviews)

West Central

Look at this pool. This is what it looks like after a FULL MONTH of "service" from this company…read more All they do is lie. They promised to come, they promised to fix it, they promised proof of service -- every single time it was "I'll send it, I'll send it." Nothing ever came. Because they never actually did the work. I took down my last negative review because they promised everything would be fixed on Friday. Friday came. No one showed up. Again. I'm done. I'm moving to another company because my pool is destroyed and I can't keep giving chances to people who only know how to lie. This review stays up. I don't care what they promise this time . I've heard every version of it already. Please do not trust this company. Stay far away if you care about your pool. UPDATE in response to the company's reply: The company claims their team came out yesterday. They did not. I was home all day, and I have security camera footage that confirms no one came to my property ,yesterday or any other day. They are now using one lie to cover another. They claim they serviced the fountain "as a courtesy" yesterday. No one was here. They claim it takes 24-48 hours for water to clear. That would be relevant if anyone had actually shown up to treat it. They also say the fountain wasn't part of my agreement. Forget the fountain for a moment! look at the POOL. My pool is half green. The pool IS in my agreement, and it looks worse than I did a month ago when I signed up. In one full month of "service," I have: * Never received a single service report, despite asking for proof basically every day * Never received before/after photos or any documentation * Watched my pool turn completely green And now they want to be paid for a month of service that never happened, and they're framing my refusal to pay as "unfair." What's unfair is being charged for work that wasn't done and being lied to repeatedly when I asked for proof. Please stay away from this company.Green pools don't lie. The absence of any report or photo in a full month doesn't lie. They say the fountain (small pool) wasn't in my agreement. And here's the part that shows they either don't understand pools or are pretending not to: ALL THE WATER ON THIS PROPERTY IS INTERCONNECTED. It flows between the pool and the fountain. If one section turns green, the whole system turns green. You cannot "service the big pool" while ignoring a green fountain feeding into the same water . that's not how pools work. Here's the part that should concern any potential customer: they sent me a photo of the small pool just now completely green and said NOTHING. No "hey, this looks bad, do you want us to add it to your service?" . They just let it sit and turn green for a month. That's not a service issue , that's a character issue. A responsible company would tell the owner: "This isn't part of your current plan, but it's deteriorating fast, would you like us to take care of it?" Instead, they watched it get destroyed and said nothing until I brought it up. And the reason I didn't notice it because they never sent me any picture the entire month until I complain right now. So if they have sent a picture of how green and how much it was destroyed earlier, I would have noticed it and asked them to take care of it as well. Now this damage is irreversible. And then there's the big pool which IS in my agreement and is also half green after a full month of service because they completely ignore the fountain that share the same water with the pool. Completely ridiculous !!!

THE BEST POOL COMPANY EVER! The owner Robby provided me the best service! Their whole team is…read moreabsolutely amazing and so professional. If you're looking for a professional & reputable company...SOCAL POOL BOYS are the ones

Commercial Pool & Spa Services - poolservice - Updated October 2026

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