I was having trouble with my pool heater, which I had purchased from Commercial Pool & Spas…read more I was able to get someone out the same day. It actually was the same person who had installed the heater for me. He asked me what was happening or not happening, and I told him. He diagnosed the issue after about 15 minutes of looking into it. He told me what was wrong and gave me an estimate. It was a great experience. The service man, Zack, was personable and very helpful. I was very pleased with the service I got from them when I purchased the system a few years back, and I was just as pleased today. I recommend them highly. I will happily use them again for pool servicing needs.

Zak at Commercial pool and spa services to the rescue! Our weekly pool maintenance tech let me know…read morethat our pool at our Airbnb property located in Northridge had lost power to the aqualink system, pump, and heater. I called 10 pool companies before I got an answer at commercial pool and spa services! They were able to send someone same day to diagnose the issue, and follow up the second day to finish the repair. The actuator had gone out and that burnt a fuse. They were quick, easy to communicate with, and affordable! Highly recommend and will be calling them for future repairs!

We hadn't used our above ground spa in 2 years. We didn't dare open the cover. But we wanted to…read morestart to use it since we're stuck at home and it's hot. I received a flat rate price before they even showed up which helped me make a decision of who to go with. The risk of more or less work for the price was worth not having to make an extra appointment. Turns out, they were right on the money as two other companies came, looked at it, gave me the same price and a week's delay in coming back to service it. Castillos came in 3 days. The spa looked gross, smelled gross and the guys even admitted that it might not be salvaged. But they pressed on and within an hour, they had it blindingly white and sanitized. Friendly service and quick. I recommend them highly.

Ramon did an excellent job.After the fires we needed to drain our pool. Chlorine ans acid wash it,…read morebead it to remove calcium and bring it all back up with the chemicals for a salt cell pool. We also installed a new pump. He was very communicative and quick to respond to any of my questions. Highly recommend him.

We are new to the pool/spa world,and needed someone to help us with our maintenance and repairs for…read moreour spa. We found Perez pool&spa and they went above and beyond to get our equipment cleaned and ready to use. Their pricing and professionalism is amazing. Eric was very responsive and explained everything with detail. We never felt like he was trying to oversell us on anything. If we could give them a 10 star review,we definitely would. Highly recommend them.

*** Perez expertise in pools is exceptional. ***…read more Couple of months ago we had a huge problem. Black algae had grown back on our pool walls. Our pool service had claimed they removed it. However they'd only gotten some of it - not all. We were very frustrated so I called Eric Perez. Eric came out and proposed a resolution asap. They treated the water, then scrubbed all walls repeatedly over several days then tested water. Problem was fully resolved in about two weeks. Additionally, Eric helped to troubleshoot a pool lighting issue to make all lights work effectively, re-piped pump-to-heater for more efficient flow, and fixed a leaky seal. We were impressed with how quickly he diagnosed all issues of concern and then got them corrected in a timely manner. We had to go through two other so called "pool experts" and ridiculously inaccurate quotations before identifying that Eric was best for the job. Now Eric Perez handles all of our pool services. *** I definitely recommend Perez Pool & Spa. ***

Look at this pool. This is what it looks like after a FULL MONTH of "service" from this company…read more All they do is lie. They promised to come, they promised to fix it, they promised proof of service -- every single time it was "I'll send it, I'll send it." Nothing ever came. Because they never actually did the work. I took down my last negative review because they promised everything would be fixed on Friday. Friday came. No one showed up. Again. I'm done. I'm moving to another company because my pool is destroyed and I can't keep giving chances to people who only know how to lie. This review stays up. I don't care what they promise this time . I've heard every version of it already. Please do not trust this company. Stay far away if you care about your pool. UPDATE in response to the company's reply: The company claims their team came out yesterday. They did not. I was home all day, and I have security camera footage that confirms no one came to my property ，yesterday or any other day. They are now using one lie to cover another. They claim they serviced the fountain "as a courtesy" yesterday. No one was here. They claim it takes 24-48 hours for water to clear. That would be relevant if anyone had actually shown up to treat it. They also say the fountain wasn't part of my agreement. Forget the fountain for a moment！ look at the POOL. My pool is half green. The pool IS in my agreement, and it looks worse than I did a month ago when I signed up. In one full month of "service," I have: * Never received a single service report, despite asking for proof basically every day * Never received before/after photos or any documentation * Watched my pool turn completely green And now they want to be paid for a month of service that never happened, and they're framing my refusal to pay as "unfair." What's unfair is being charged for work that wasn't done and being lied to repeatedly when I asked for proof. Please stay away from this company.Green pools don't lie. The absence of any report or photo in a full month doesn't lie. They say the fountain (small pool) wasn't in my agreement. And here's the part that shows they either don't understand pools or are pretending not to: ALL THE WATER ON THIS PROPERTY IS INTERCONNECTED. It flows between the pool and the fountain. If one section turns green, the whole system turns green. You cannot "service the big pool" while ignoring a green fountain feeding into the same water . that's not how pools work. Here's the part that should concern any potential customer: they sent me a photo of the small pool just now completely green and said NOTHING. No "hey, this looks bad, do you want us to add it to your service?" . They just let it sit and turn green for a month. That's not a service issue , that's a character issue. A responsible company would tell the owner: "This isn't part of your current plan, but it's deteriorating fast, would you like us to take care of it?" Instead, they watched it get destroyed and said nothing until I brought it up. And the reason I didn't notice it because they never sent me any picture the entire month until I complain right now. So if they have sent a picture of how green and how much it was destroyed earlier, I would have noticed it and asked them to take care of it as well. Now this damage is irreversible. And then there's the big pool which IS in my agreement and is also half green after a full month of service because they completely ignore the fountain that share the same water with the pool. Completely ridiculous !!!

THE BEST POOL COMPANY EVER! The owner Robby provided me the best service! Their whole team is…read moreabsolutely amazing and so professional. If you're looking for a professional & reputable company...SOCAL POOL BOYS are the ones

So happy to find a honest and good company. Matt has great communication skills. He explained the…read moreissues as he was fixing it. It's not always easy to find super honest, efficient and trustworthy people. Matt is the real deal! My pool cleaner didn't know how to fix the issue. Matt shows up with a mobile pool shop. He was so quick to diagnose and repair the pool heater. Well worth his services to have peace of mind it was done right.

Matt and his team are honest and reliable. Super knowledgable regarding pool maintenance…read more Communication skills are excellent. I've recommended Pool Pros to my neighbors and friends. So happy with their work!!

Arman the owner was great. Fast response came out gave me a estimate on my pool re plastering, re…read moreplumbing etc and broke everything down for me. He walked me through the process and gave me time to get quotes from a few other companies. When I was ready he drafted up the official proposal and contract then everything flew by after that. I would recommend him to anyone in the SFV that needs any pool remodel services.

Arman was contracted to project manage the replacement of my skimmer and redoing the pool with…read moreMIDNIGHT BLUE pebble tec. From Day 1 he was disorganized. He held on to my $4500 deposit from April 7th until May 3rd when the work finally began. The pool sat in a demo state from May 3rd until May 15th when the plumbing work began. The pebble tec was completed on May 22nd. A 2 week process took 6 1/2 weeks. Arman refilled the pool and did not return to complete the required re-entry process. Oh ...and I have a GREEN pool that looks like a dirty lagoon instead of the midnight blue I ordered. Do with this information what you will. He talks a good game but does not deliver what he promises. UPDATE: 6/8/25 I received a call from the subcontractor who did the plumbing and tile work. Arman still has not paid him despite the fact that he was given the final cash payment over a week ago.

We are deeply disappointed with Bernard and Avanti Pools. A light fixture was installed incorrectly…read morein our pool and was rusting like crazy. He attempted to fix it but did a terrible job. There is now a ghastly looking visible patchwork looking circle around the light fixture. He didn't even bother to replace the cover with the white covering, it's just a dark metal cover. We asked if he could repair it to look like new, but he said nope too bad. That's the best he could do. It's appalling spending all this money on a pool and for them to leave you with a giant blemish and a flippant attitude about it. I do NOT recommend hiring this company. We are so disappointed.

I always judge a company not how they treat you when they're trying to get your money, but how they…read moretreat you after they've been paid. If I'm being honest I've actually been more impressed with Avanti and Bernard more when it comes to the latter which is what I'm basing this review on. If I were reviewing on the process of building/permitting it would be a different score for sure. So again this is based on the final product and support afterwords. IMO Bernard is an old school pool builder, he knows what needs to be done, how to do it, and doesn't overcomplicate things. He stays calm and works on solutions instead of trying to find a way to blame others. There are some drawback to that in that he does a lot verbally and just gets it done, but sometimes that leads to miscommunications. This happened a few times during the building process, each time I was like oh no here we go it's going to be a fight. But each time he impressed me and just solved it quickly and efficiently. I've waited a couple of years since my pool was built to review because I knew we'd inevitably run into problems. Everyone talks about their great warranty until you have a problem. Then they usually start with the cost of the call or why this is your fault or why that particular component isn't covered, diagnosis fees etc. That has absolutely not been the case with Bernard. I've had weird electronic issues that he's walked me through resetting, I've had a light go out a year and a half after completion, ordered within 10 minutes of me texting him and installed within a week. Just recently I'm having water flow sensor issues which I was almost sure wouldn't be covered, instead of what I was sure was going to be bad news he again texted me back within 10 minutes, asked a couple basic questions, and said yes it's covered I know what it is and ordered the part. To me this is a 10/10 builder. The finished product is beautiful and has really impressed me over the past couple of years. He really made my vision come to life and convinced me we could do it even though I was doubtful with the tiny space we have. He completely transformed my backyard from a place we spent almost no time to an oasis we absolutely love. I received about 7 quotes before we decided to go with Bernard. His pricing was super competitive and I believe a lot of that was due to the fact I was speaking to an owner instead of a middleman salesman. Over two years later and I'm 100% sure I made the correct decision.

I interviewed no fewer than eight pool companies before finally handing my prehistoric 1963 pool…read moreover to the capable hands of Superhero Pool. This thing was basically a concrete dinosaur that had somehow survived six decades of questionable decisions, and it desperately needed new tile, fresh plaster, a new light, and a leak patched up before it staged a full rebellion. I can't say enough good things about the company and how smoothly they communicated throughout the entire process. My main contact, Dave, was genuinely helpful, pleasant, and refreshingly non-pushy--the rare salesperson who doesn't make you feel like you're being gently herded into a timeshare presentation. And then there's Juan, their plumbing wizard. This guy can apparently do everything, shows up when he says he will, and is as friendly as he is competent. If I ever need a superhero sidekick for household emergencies, Juan's getting the call. High praise all around--Superhero Pool turned my aging relic into something I'm actually proud to own again. Would absolutely recommend.

What a gem of a find with this company! We were looking to remodel our pool and didn't know where…read moreto begin so we began researching pool companies and found Superhero Pools. They came to visit and talked with us about our vision and how we wanted our pool to be done. Once they left it was a no brainer for us to go with them. Christian was our consultant on the project and was extremely helpful throughout the whole process. He was attentive, kind and listened to what our ideal outcome would be and then worked with his team to help us get everything done how we wanted it AND in a timely manner. Their customer service was great and I would highly recommend them to anyone looking to have work done on your pool!