Eddie and his guys have quite literally saved our pool! I called him frantically on the morning of…read moreMother's Day, as our pool heater was not working and we were about to have several guests over to swim. He answered my call and proceeded to try and troubleshoot for about an hour (without even working for us). Such a kind gesture. Following this, Eddie came by to check out our pool and see if he could figure out what was wrong. Turns out our current Pool Guy was treating our pool as chlorine and it had a saltwater system (something I regularly questioned our normal Pool Guy but was routinely dismissed) Eddie and his guys came by a couple of times and completely reset our system. Saving us from having to buy a brand new pool heaters, which we had just bought two years ago. Our pool is now functioning perfectly and looks amazing, and is actually saltwater again. I could not recommend these guys enough! They take pictures and send you updates so you have a photo log of their work. They really are SO worth the call if you are in need to pool service

I've worked with a lot of pool companies, and Eddie and team are the real deal. It's been a…read morepleasure. He's been so responsive, helpful, and really accommodating. I love the service.

I initially called Jesus to take a look at our leaking pool heater, and he was able to come out…read morequickly and fix the issue. It was a problem my previous pool service guy had tried to fix several times without success. After Jesus repaired the heater, he evaluated the overall condition of our pool -- which was in bad shape with black algae and constantly looking dirty -- and explained exactly what needed to be done to bring it back to life. After seeing how knowledgeable and reliable Jesus was, we decided to switch to him for our regular pool maintenance -- and it's made a huge difference! Our saltwater pool is now completely algae-free and looks better than it ever has. Since working with him, Jesus has also helped us troubleshoot a wireless connection issue with our Pentair system and got it working again with the phone app. He's very knowledgeable about pool equipment and always takes the time to explain things clearly. Jesus is responsive, professional, and really knows his stuff. Highly recommend him for anyone looking for quality, honest pool service!

Jesus was great and so easy to work with. He replaced my pool filter and was incredibly thorough in…read moreexplaining the different options and why a specific filter size would/would not make sense for my pool. Because of that, I felt confident making the best choice. The installation was also incredibly smooth and easy. I would definitely use Royalty again and recommend them.

If I could give 10 stars I would. Eduardo came out to see what was wrong with our pool heater that…read moreanother pool guy could not solve. And he fixed it the first time and then when we had a small issue, he came back right away to check back on it. He's very knowledgeable very kind and a consummate professional. I highly recommend him for pool service and pool issues that come up.

Edy is excellent! He cares about our pool just as much as…read morewe do. Efficient, communicative, clean & cool. I don't even want to write this review so we can keep him all to ourselves, but he's just too good not to give his due. 5 stars all around!

Jimmy's Pool Service did an outstanding job restoring my pool. It was green and looked beyond…read moresaving but they cleaned it thoroughly and brought it back to sparkling, like new! Juan is professional, knowledgeable and efficient. He always communicates what services need to be done and provides helpful recommendations. He takes the time to explain what he is doing and ensures I understand the work being performed. I HIGHLY recommend them to anyone needing pool cleaning or restoration service

Do not use! My pool ended up looking pretty bad after a couple days of use…read more I used Jimmy's Pool service 2x a week for about a year . Christian was great. Him and I had a good working relationship. I can't say the same about my new tech as he doesn't speak english and the new manager won't facilitate a way for us to communicate. It was just discovered that my conditioner was at zero, so chlorine wasn't sticking around. Compound that issue with some other ones, such as rain, and it's a recipe for a perfect storm. I'm generally pretty laid back, but I expect good communication. What happened next is what let me know I was ready to move on. Things go wrong. It happens and I'm usually very understanding, but the new owner/manager refused to give me a phone call so we can remedy the situation. She then sends me a wall of text. I ask her to call me again and she sends me an even bigger wall of text. I felt like I was in a fight with my highschool girlfriend. The kicker is that she is blatantly incompetent. It wouldn't even be that bad, but she is also incredibly unreasonable. I know she has a lot going on in life right now as other reviewers have mentioned, but not taking ownership of a problem, trying to gatekeep communication, and treating customers this way is obviously not the right way to run a business.

We've been receiving regular service now for 2 months! Pool…read moreIs always sparkling. I'm always very skeptical about new service companies so I took A sample of our pool water to be tested just so I could make sure the pool had proper chemicals and.. Perfection! Jesus is cool, calm and collected and really pays attention to the details. Our pool pump recently went out, its really stressful being a new home owner when unexpected things come up! Jesus made us feel calm and taken care of. Thank you JFS!

Amazing and fast! We told the owner Jesus of an issue we had and he personally came right over and…read moresolved the problem HIMSELF. Rare to see that quality in services these days. JFS has been the only spa service we trust to get things done.

DO NOT use this company for your pool or spa!!!…read more We reached out to them for service for an above ground, ozone hot tub. When we initially discussed and agreed on service, it was made clear and agreed by Sam that this pool is not your typical chlorine tub, we have specific chemicals (that we provide!) that are safer alternatives and work for this hot tub. Sam agreed to use these and NOT his chemicals or chlorine & to let me know when we needed more. I trusted him to handle this and care for the spa - fast forward... it's clear he wasn't showing up or was showing up just to dump a bunch of chlorine into the water and then leaving. The water was all chlorine and nothing else. It was gross, the filters were disgusting and needed changing but it was never communicated that we were out of chemicals or that they needed reordering or that we needed new filters. Furthermore, our water pump is AUDIBLY broken. If he knew anything about a spa, he would have heard that and should have flagged it to us that we need to have it looked at. The water was low as well and, with a hose a few feet away, there is no excuse for this either. There's also a broken handle that was never flagged. I think he saw a hot tub that didn't get regular use and just didn't care to properly service it. I don't know what he has been doing but it is NOT maintenance. We now have to pay an additional person to come in and fix it (very costly at this point) and will be looking for anyone else for service. DO NOT GO WITH THIS COMPANY! They will not listen or even do the bare minimum. You will have to micromanage and babysit to make sure that they are taking care of your pool/spa correctly. These guys do not communicate and you're better off servicing everything yourself.

Promptly provided a fair estimate even though I contacted them on Yelp outside of business hours. I…read morerequested service for a jacuzzi that needed cleaning and help starting up after 2 years not being used. Samuel the technician was knowledgeable, showed up early, and finished the job well. Highly recommend!

Started out fine. If all you need is someone to skim your pool…read morefor leaves at the same time on a weekly basis then you'll be ok. They won't vacuum or scrub sides. If you need repairs then pls run away fast. They replaced pool pump couplings and the pressure suddenly went to zero. Pool pump struggled but it kept going until about 2 weeks after repair. It stopped priming one day. They tried to troubleshoot but all I heard back was you need a new pump. Well as it turns out they broke the housing. Impeller warped because pump cld not prime due to broken housing . Ended up spending over $500 on parts and labor to get pool working again. You have been warned.

Such a great experience! They came on time within a few days of scheduling and balanced and filled…read moremy hot tub! It was so clean and so efficient.

I Got a Detail Car Wash from Rell's and the customer service was A1! He came to me in Compton and…read moregot the job done in a super reasonable time. I have a toddler so it tends to get messy.He deep cleaned my seats and got rid of all the stains and left my car smelling and looking great . Super Job, Thanks Again !

From the owner: Our company specializes in providing highest quality Window Cleaning, Solar Panel Cleaning,…read morePressure Washing, Janitorial services & MORE to our clients throughout Los Angeles. All of our uniformed technicians go through extensive training in order to guarantee the best results for our customers. We only work with the latest and best cleaning tools and technology.

Fernando, Dennis and staff are exceptional. I have been using their pool cleaning services for…read moreyears and am very happy with their work. I have also had to use them for filter replacement, pump replacement, upgrade, etc and have always found them to be super helpful and knowledgeable. Just the best!

I went to take a Jacuzzi and when I opened the lid there was no water in the spa, it all leaked…read moreout. I called the SPA STORE where I bought the Jacuzzi and they told me they could see me in 14 days. Then I contacted Martinez Pools and they were able to come out the same day. Jose showed up at the appointment on time and was able to fix the leak without any problems. Not only were they excellent at their work their fees were good too!