1. ML Pool And Spa Service

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ML Pool And Spa Service

5.0 (7 reviews)
Open • 7:00 am - 7:00 pm

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S & V POOL

S & V POOL

(8 reviews)

Hyde Park

DO NOT use this company for your pool or spa!!!…read more We reached out to them for service for an above ground, ozone hot tub. When we initially discussed and agreed on service, it was made clear and agreed by Sam that this pool is not your typical chlorine tub, we have specific chemicals (that we provide!) that are safer alternatives and work for this hot tub. Sam agreed to use these and NOT his chemicals or chlorine & to let me know when we needed more. I trusted him to handle this and care for the spa - fast forward... it's clear he wasn't showing up or was showing up just to dump a bunch of chlorine into the water and then leaving. The water was all chlorine and nothing else. It was gross, the filters were disgusting and needed changing but it was never communicated that we were out of chemicals or that they needed reordering or that we needed new filters. Furthermore, our water pump is AUDIBLY broken. If he knew anything about a spa, he would have heard that and should have flagged it to us that we need to have it looked at. The water was low as well and, with a hose a few feet away, there is no excuse for this either. There's also a broken handle that was never flagged. I think he saw a hot tub that didn't get regular use and just didn't care to properly service it. I don't know what he has been doing but it is NOT maintenance. We now have to pay an additional person to come in and fix it (very costly at this point) and will be looking for anyone else for service. DO NOT GO WITH THIS COMPANY! They will not listen or even do the bare minimum. You will have to micromanage and babysit to make sure that they are taking care of your pool/spa correctly. These guys do not communicate and you're better off servicing everything yourself.

Promptly provided a fair estimate even though I contacted them on Yelp outside of business hours. I…read morerequested service for a jacuzzi that needed cleaning and help starting up after 2 years not being used. Samuel the technician was knowledgeable, showed up early, and finished the job well. Highly recommend!

Perez Pool & Spa

Perez Pool & Spa

(24 reviews)

Hyde Park

*** Perez expertise in pools is exceptional. ***…read more Couple of months ago we had a huge problem. Black algae had grown back on our pool walls. Our pool service had claimed they removed it. However they'd only gotten some of it - not all. We were very frustrated so I called Eric Perez. Eric came out and proposed a resolution asap. They treated the water, then scrubbed all walls repeatedly over several days then tested water. Problem was fully resolved in about two weeks. Additionally, Eric helped to troubleshoot a pool lighting issue to make all lights work effectively, re-piped pump-to-heater for more efficient flow, and fixed a leaky seal. We were impressed with how quickly he diagnosed all issues of concern and then got them corrected in a timely manner. We had to go through two other so called "pool experts" and ridiculously inaccurate quotations before identifying that Eric was best for the job. Now Eric Perez handles all of our pool services. *** I definitely recommend Perez Pool & Spa. ***

We are new to the pool/spa world,and needed someone to help us with our maintenance and repairs for…read moreour spa. We found Perez pool&spa and they went above and beyond to get our equipment cleaned and ready to use. Their pricing and professionalism is amazing. Eric was very responsive and explained everything with detail. We never felt like he was trying to oversell us on anything. If we could give them a 10 star review,we definitely would. Highly recommend them.

ML Pool And Spa Service - poolservice - Updated October 2026

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