My pool heater wiring needed repair on the holiday weekend, Carlos sent his tech over on Sunday…read moremorning to get the job done. Super fast response, amazing customer service. Thank you!

Wanted to charge me 1500 dollars for a quote that I could use for my insurance. My pool burned due…read moreto Eaton fire. I think this is called price gauging. Horrible. First contractor to charge !1500! For a quote.

Jimmy's Pool Service did an outstanding job restoring my pool. It was green and looked beyond…read moresaving but they cleaned it thoroughly and brought it back to sparkling, like new! Juan is professional, knowledgeable and efficient. He always communicates what services need to be done and provides helpful recommendations. He takes the time to explain what he is doing and ensures I understand the work being performed. I HIGHLY recommend them to anyone needing pool cleaning or restoration service

Highly recommend Christian! He is incredibly dependable, punctual, and so considerate! Whenever an…read moreissue arises, he proactively figures out the solution and fixes it. Exceptional service every single time! Thank you Christian!

One of the nonmedical treatments my doctors recommend for my chronic pain now is swimming and…read morehydrotherapy (jacuzzi) I decided to purchase a hot tub, but new ones are on back stock because if the supply chain and high demand and can also run way above my budget ($9,000+ is what I've been quoted from dealers) I should have waited and bought one from a hit tub repair person or a certified pre-owned one from a dealer. Hindsight is 2020. I bought a used hot tub from a guy on Facebook Marketplace. I first went to see it, and it was very clean. He told me it works great, that nothing was wrong with it, and he'd give me all the parts when it picked it up since his home is being renovated and he needed to gather it all. 2 weeks later I went to meet him to pick it up with a great spa moving team (Royalty Spa Movers). After requesting quotes and availability via Yelp, I went with Sam and Coordinated with a date to get the Spa cleaned and set up for use. I was having decomposed granite (DG) installed in my backyard to be the base of The spa upon recommendation from my landscape designer. I've seen a few other sites where folks have used this as a base, but most people use wood, concrete, spa pads, or gravel. So, I was already not feeling 100% about DG with stabilizer as the base. The DG was installed a day late, hadn't cured or hardened (it needed 2 days), and that meant when Sam came for the appointment, I wasn't ready. (He didn't get my message to delay because he was busy) He came back that afternoon and then assessed the hot tub and the flooring. He gave free advice based on his almost 20 years of experience, and let me know what he recommended to ensure my hot tub would be on stable foundation. He recommend installing wood foundation into the ground what would be invisible, which I appreciated. I didn't want more concrete in the backyard or an ugly spa pad. Since Sam couldn't fill the tub with water until he felt the tub was stable, (for my protection!) he ran a diagnostic of the tub for me. The GFCI plug was broken, and needed to be replaced. I hadn't known to look for that. Additionally, the Jets were ALL missing--the pieces I got from the seller were garbage. So, I was feeling pretty ripped off at this point. But knowing I had Sam on my side to salvage this purchase meant everything. He even came back the next day to install the flooring, replace the plug, add a wire net/grate underneath the hot tub to prevent rats from getting underneath and chewing the wires and foam. He really thought of everything. And then he cleaned the tub and added the chemicals. He's coming back soon to add the Jets and hopefully soon I'll get a cover lifter. Let me say that Sam is a Godsend. It was my fault that I wasted his time yesterday. He could have had an attitude and been nasty, but he was understanding, accommodating, and so incredibly knowledgeable and I feel lucky to have found him. He has worked with the manufacturers before going on his own, so let me tell you his knowledge is EXPANSIVE. He has a customer IN ME for life!

DO NOT use this company for your pool or spa!!!…read more We reached out to them for service for an above ground, ozone hot tub. When we initially discussed and agreed on service, it was made clear and agreed by Sam that this pool is not your typical chlorine tub, we have specific chemicals (that we provide!) that are safer alternatives and work for this hot tub. Sam agreed to use these and NOT his chemicals or chlorine & to let me know when we needed more. I trusted him to handle this and care for the spa - fast forward... it's clear he wasn't showing up or was showing up just to dump a bunch of chlorine into the water and then leaving. The water was all chlorine and nothing else. It was gross, the filters were disgusting and needed changing but it was never communicated that we were out of chemicals or that they needed reordering or that we needed new filters. Furthermore, our water pump is AUDIBLY broken. If he knew anything about a spa, he would have heard that and should have flagged it to us that we need to have it looked at. The water was low as well and, with a hose a few feet away, there is no excuse for this either. There's also a broken handle that was never flagged. I think he saw a hot tub that didn't get regular use and just didn't care to properly service it. I don't know what he has been doing but it is NOT maintenance. We now have to pay an additional person to come in and fix it (very costly at this point) and will be looking for anyone else for service. DO NOT GO WITH THIS COMPANY! They will not listen or even do the bare minimum. You will have to micromanage and babysit to make sure that they are taking care of your pool/spa correctly. These guys do not communicate and you're better off servicing everything yourself.

Eddie and his guys have quite literally saved our pool! I called him frantically on the morning of…read moreMother's Day, as our pool heater was not working and we were about to have several guests over to swim. He answered my call and proceeded to try and troubleshoot for about an hour (without even working for us). Such a kind gesture. Following this, Eddie came by to check out our pool and see if he could figure out what was wrong. Turns out our current Pool Guy was treating our pool as chlorine and it had a saltwater system (something I regularly questioned our normal Pool Guy but was routinely dismissed) Eddie and his guys came by a couple of times and completely reset our system. Saving us from having to buy a brand new pool heaters, which we had just bought two years ago. Our pool is now functioning perfectly and looks amazing, and is actually saltwater again. I could not recommend these guys enough! They take pictures and send you updates so you have a photo log of their work. They really are SO worth the call if you are in need to pool service

I've worked with a lot of pool companies, and Eddie and team are the real deal. It's been a…read morepleasure. He's been so responsive, helpful, and really accommodating. I love the service.

*** Perez expertise in pools is exceptional. ***…read more Couple of months ago we had a huge problem. Black algae had grown back on our pool walls. Our pool service had claimed they removed it. However they'd only gotten some of it - not all. We were very frustrated so I called Eric Perez. Eric came out and proposed a resolution asap. They treated the water, then scrubbed all walls repeatedly over several days then tested water. Problem was fully resolved in about two weeks. Additionally, Eric helped to troubleshoot a pool lighting issue to make all lights work effectively, re-piped pump-to-heater for more efficient flow, and fixed a leaky seal. We were impressed with how quickly he diagnosed all issues of concern and then got them corrected in a timely manner. We had to go through two other so called "pool experts" and ridiculously inaccurate quotations before identifying that Eric was best for the job. Now Eric Perez handles all of our pool services. *** I definitely recommend Perez Pool & Spa. ***

We are new to the pool/spa world,and needed someone to help us with our maintenance and repairs for…read moreour spa. We found Perez pool&spa and they went above and beyond to get our equipment cleaned and ready to use. Their pricing and professionalism is amazing. Eric was very responsive and explained everything with detail. We never felt like he was trying to oversell us on anything. If we could give them a 10 star review,we definitely would. Highly recommend them.

We've been receiving regular service now for 2 months! Pool…read moreIs always sparkling. I'm always very skeptical about new service companies so I took A sample of our pool water to be tested just so I could make sure the pool had proper chemicals and.. Perfection! Jesus is cool, calm and collected and really pays attention to the details. Our pool pump recently went out, its really stressful being a new home owner when unexpected things come up! Jesus made us feel calm and taken care of. Thank you JFS!

Amazing and fast! We told the owner Jesus of an issue we had and he personally came right over and…read moresolved the problem HIMSELF. Rare to see that quality in services these days. JFS has been the only spa service we trust to get things done.

Jesus is fantastic - quick response, knowledgeable, no upsell, reasonable prices. So glad to have…read morefound him!

I initially called Jesus to take a look at our leaking pool heater, and he was able to come out…read morequickly and fix the issue. It was a problem my previous pool service guy had tried to fix several times without success. After Jesus repaired the heater, he evaluated the overall condition of our pool -- which was in bad shape with black algae and constantly looking dirty -- and explained exactly what needed to be done to bring it back to life. After seeing how knowledgeable and reliable Jesus was, we decided to switch to him for our regular pool maintenance -- and it's made a huge difference! Our saltwater pool is now completely algae-free and looks better than it ever has. Since working with him, Jesus has also helped us troubleshoot a wireless connection issue with our Pentair system and got it working again with the phone app. He's very knowledgeable about pool equipment and always takes the time to explain things clearly. Jesus is responsive, professional, and really knows his stuff. Highly recommend him for anyone looking for quality, honest pool service!

They arrived on time and did a thorough job cleaning my fountain. I had a lot of questions about…read moremaintaining the fountain and they were very helpful answering all my questions. I would definitely recommend and use them again.

Our spa tub was critically fouled up from the Palisades Fire with ash and debris. We thought about…read moreclosing it, but the relaxation it always provided made us decide to see if it could be cleaned and brought back. We have had several companies over the years provide services, but RD Pools stands out. Working with Kristiana was a pleasure. She took care of everything, set up dates, recommended care and the service technicians are pleasant, efficient, they do their work like the professionals they are. Plus no hustle to buy something or add something. They service what you have. We had an older pump that needed a new gasket and they ran it down. They also have suggestions on how to get more out if your spa, be more efficient and get more enjoyment out our spa. There service contract is flexible to your needs and reasonable. So if you have fountains, spas or pools you might want to contact theses fine people.

I have been with Beverly West Pool Service for more than 20 years, and I continue to be completely…read moresatisfied with their service. The owner Steve, is unfailingly reliable, knowledgeable, and honest, a great asset to our much loved Culver City. I have recommended this company to friends, and neighbors, all have been happy with the recommendation. Carlos, our service person for many years, is a great favorite of ours. c tiep Culver City

They don't answer call and when answer They cut off the call immediately I do not recommend hiring…read morethis company under any circumstances; they are very unprofessional.

I've worked with Ed periodically for the last 2+ years and can attest that he's honest and…read moreknowledgeable. We only had a jacuzzi that he'd periodically come to clean and treat. He's been in the business for a long time and he takes the time to educate you on maintenance and treatment. We recently got rid of the hot tub since we didn't use it much at all but I'd recommend Ed for your pool or jacuzzi cleaning and maintenance needs. His pricing is very reasonable; plus he's an all around nice guy who does good work.

Almost everyone has a pool in my neighborhood. It's always debatable between us about which pool…read moreservice is the best among the rest. They're entitled to their own opinions but for me, Cool Poolz company is truly the best for pool services.