My pool heater wiring needed repair on the holiday weekend, Carlos sent his tech over on Sunday…read moremorning to get the job done. Super fast response, amazing customer service. Thank you!

Wanted to charge me 1500 dollars for a quote that I could use for my insurance. My pool burned due…read moreto Eaton fire. I think this is called price gauging. Horrible. First contractor to charge !1500! For a quote.

One of the nonmedical treatments my doctors recommend for my chronic pain now is swimming and…read morehydrotherapy (jacuzzi) I decided to purchase a hot tub, but new ones are on back stock because if the supply chain and high demand and can also run way above my budget ($9,000+ is what I've been quoted from dealers) I should have waited and bought one from a hit tub repair person or a certified pre-owned one from a dealer. Hindsight is 2020. I bought a used hot tub from a guy on Facebook Marketplace. I first went to see it, and it was very clean. He told me it works great, that nothing was wrong with it, and he'd give me all the parts when it picked it up since his home is being renovated and he needed to gather it all. 2 weeks later I went to meet him to pick it up with a great spa moving team (Royalty Spa Movers). After requesting quotes and availability via Yelp, I went with Sam and Coordinated with a date to get the Spa cleaned and set up for use. I was having decomposed granite (DG) installed in my backyard to be the base of The spa upon recommendation from my landscape designer. I've seen a few other sites where folks have used this as a base, but most people use wood, concrete, spa pads, or gravel. So, I was already not feeling 100% about DG with stabilizer as the base. The DG was installed a day late, hadn't cured or hardened (it needed 2 days), and that meant when Sam came for the appointment, I wasn't ready. (He didn't get my message to delay because he was busy) He came back that afternoon and then assessed the hot tub and the flooring. He gave free advice based on his almost 20 years of experience, and let me know what he recommended to ensure my hot tub would be on stable foundation. He recommend installing wood foundation into the ground what would be invisible, which I appreciated. I didn't want more concrete in the backyard or an ugly spa pad. Since Sam couldn't fill the tub with water until he felt the tub was stable, (for my protection!) he ran a diagnostic of the tub for me. The GFCI plug was broken, and needed to be replaced. I hadn't known to look for that. Additionally, the Jets were ALL missing--the pieces I got from the seller were garbage. So, I was feeling pretty ripped off at this point. But knowing I had Sam on my side to salvage this purchase meant everything. He even came back the next day to install the flooring, replace the plug, add a wire net/grate underneath the hot tub to prevent rats from getting underneath and chewing the wires and foam. He really thought of everything. And then he cleaned the tub and added the chemicals. He's coming back soon to add the Jets and hopefully soon I'll get a cover lifter. Let me say that Sam is a Godsend. It was my fault that I wasted his time yesterday. He could have had an attitude and been nasty, but he was understanding, accommodating, and so incredibly knowledgeable and I feel lucky to have found him. He has worked with the manufacturers before going on his own, so let me tell you his knowledge is EXPANSIVE. He has a customer IN ME for life!

DO NOT use this company for your pool or spa!!!…read more We reached out to them for service for an above ground, ozone hot tub. When we initially discussed and agreed on service, it was made clear and agreed by Sam that this pool is not your typical chlorine tub, we have specific chemicals (that we provide!) that are safer alternatives and work for this hot tub. Sam agreed to use these and NOT his chemicals or chlorine & to let me know when we needed more. I trusted him to handle this and care for the spa - fast forward... it's clear he wasn't showing up or was showing up just to dump a bunch of chlorine into the water and then leaving. The water was all chlorine and nothing else. It was gross, the filters were disgusting and needed changing but it was never communicated that we were out of chemicals or that they needed reordering or that we needed new filters. Furthermore, our water pump is AUDIBLY broken. If he knew anything about a spa, he would have heard that and should have flagged it to us that we need to have it looked at. The water was low as well and, with a hose a few feet away, there is no excuse for this either. There's also a broken handle that was never flagged. I think he saw a hot tub that didn't get regular use and just didn't care to properly service it. I don't know what he has been doing but it is NOT maintenance. We now have to pay an additional person to come in and fix it (very costly at this point) and will be looking for anyone else for service. DO NOT GO WITH THIS COMPANY! They will not listen or even do the bare minimum. You will have to micromanage and babysit to make sure that they are taking care of your pool/spa correctly. These guys do not communicate and you're better off servicing everything yourself.

Eddie and his guys have quite literally saved our pool! I called him frantically on the morning of…read moreMother's Day, as our pool heater was not working and we were about to have several guests over to swim. He answered my call and proceeded to try and troubleshoot for about an hour (without even working for us). Such a kind gesture. Following this, Eddie came by to check out our pool and see if he could figure out what was wrong. Turns out our current Pool Guy was treating our pool as chlorine and it had a saltwater system (something I regularly questioned our normal Pool Guy but was routinely dismissed) Eddie and his guys came by a couple of times and completely reset our system. Saving us from having to buy a brand new pool heaters, which we had just bought two years ago. Our pool is now functioning perfectly and looks amazing, and is actually saltwater again. I could not recommend these guys enough! They take pictures and send you updates so you have a photo log of their work. They really are SO worth the call if you are in need to pool service

I've worked with a lot of pool companies, and Eddie and team are the real deal. It's been a…read morepleasure. He's been so responsive, helpful, and really accommodating. I love the service.

Cameron from SoCal Spa came today to check on a leak under my spa. He was very professional,…read morethoughtful and courteous. He took his time and was quite thorough in his inspection trying to find and correct the leak. This is the second time that I have used SoCal Spa company . The last time Cameron came he ordered and fixed the leaking heater. Everyone I've talked to at this company have been polite, efficient and very cooperative. I would recommend this company and Cameron as the technician

Amazing service by Joseph yet again! My Denali 680 has been missing a couple of slats on the side…read moreof my hot tub, and somehow he found a few pieces that worked beautifully to replace them. Above and beyond as usual!

We've been receiving regular service now for 2 months! Pool…read moreIs always sparkling. I'm always very skeptical about new service companies so I took A sample of our pool water to be tested just so I could make sure the pool had proper chemicals and.. Perfection! Jesus is cool, calm and collected and really pays attention to the details. Our pool pump recently went out, its really stressful being a new home owner when unexpected things come up! Jesus made us feel calm and taken care of. Thank you JFS!

Amazing and fast! We told the owner Jesus of an issue we had and he personally came right over and…read moresolved the problem HIMSELF. Rare to see that quality in services these days. JFS has been the only spa service we trust to get things done.

They arrived on time and did a thorough job cleaning my fountain. I had a lot of questions about…read moremaintaining the fountain and they were very helpful answering all my questions. I would definitely recommend and use them again.

Our spa tub was critically fouled up from the Palisades Fire with ash and debris. We thought about…read moreclosing it, but the relaxation it always provided made us decide to see if it could be cleaned and brought back. We have had several companies over the years provide services, but RD Pools stands out. Working with Kristiana was a pleasure. She took care of everything, set up dates, recommended care and the service technicians are pleasant, efficient, they do their work like the professionals they are. Plus no hustle to buy something or add something. They service what you have. We had an older pump that needed a new gasket and they ran it down. They also have suggestions on how to get more out if your spa, be more efficient and get more enjoyment out our spa. There service contract is flexible to your needs and reasonable. So if you have fountains, spas or pools you might want to contact theses fine people.

We couldn't have wished for a better pool service…read more Without a doubt, Izzy has made our dream of owning a pool a reality. To say Izzy goes above & beyond is an understatement & we couldn't be happier. Everything from communication, expertise, consistency & now a friendship for life! Our pool is our highlight of our house & CONSTANTLY gets compliments & we know it's due to Izzy's service. If you own a pool, please please please consider LA POOLFESSIONALS.

My wife and I recently bought a house with a pool, and shortly after moving in, the water inside…read morethe pool turned green. I found LA Poolfessional on Yelp, and made a phone call. I talked to Israel, and we agreed to meet at my house on a Saturday, which was nice of him to accommodate the request. He came over to our house and inspected the pool as well as our pool pump. He walked us through what he would need to do to get the pool water looking clean again, and gave us a reasonable quote for that service, as well as the monthly service rate. Israel has been servicing our pool for a few months now and we definitely appreciate the work he's been doing to our pool! He's professional and reliable, and if you're in need of pool service, you can't go wrong with Israel and LA Poolfessional!

Daniel does a fabulous job on my pool. He has worked and serviced my pool for over a year now. It…read morehas never looked better! His communication has been excellent and always open and honest with things that need to be fixed. The prices have always been fair and he gets the job done quickly. Would highly recommend his crew. Luckily another neighbor also uses him so we could easily get on his schedule. Thank you MD pool rescue!

MD Pool Rescue has been incredible to work with the last several months! After some searching on…read moreYelp, I came across a few companies and reached out for quotes. Immediately after meeting with Danny, I knew I would move forward with his company, but wanted to meet the others still for comparison... but after that, it was a no brainer! Danny is very knowledgable and truly cares about his customers. He offers great customer service and is always going above and beyond - most recently helping us tackle ducks that love our pool! Including some photos of our well-maintained pool, thanks to Danny!

Eduardo was very responsive, and even came out same day. The motor on my hot tub stopped working…read moreafter a large rain storm but apparently by the time Eduardo came to check it out the motor dried out and worked. He was so kind, honest and professional and didn't charge me for the quick visit. He even gave me some maintenance tips. I'll definitely call him in the future if/when I have trouble with my hot tub.

Eduardo has been taking care of our pool for the past six months. He is reliable and consistent and…read morepersonable. He understands the pool water and equipment and offers suggestions to improve the system when it is needed. His fee for weekly maintenance is very reasonable. He communicates quickly via text to any questions and online payments are easily be made with Venmo. We recommend him to neighbors and friends!

Tamir and his team provided the best contracting experience we've ever had. They built us a…read morebeautiful backyard and did it on the timeline they promised. Communication from Tamir was top notch and he was on the site frequently. This was a total backyard remodel, so a big job. All of the guys working on the site were great and there everyday. The backyard now looks like a resort. I couldn't give someone a bigger recommendation. 5+++ stars!

We were looking for a garage "touch up" + front yard update. I found 3 - 4 contractors and WTG…read morebuilders was one of the most responsive contractors with a competitive bid for the work we wanted. Project manager Josef was excellent in bringing in his partners (designers, foreman, etc.) to ensure from the design to finish we were collaborating and satisfied with the end result. For the garage, we had it drywalled (no insulation), installation of a attic ladder (bought from Home Depot) to make use of a pre-built storage area, updated garage door and exterior lighting. Front yard included adding extra pavement to be able to park two cars on the driveway (we have the pre WW II one car driveway) but looks like a part of the front yard design, installation of artificial grass (YAY), redo of the front porch to include redoing the porch ceiling with a bare wood look, and installation of a pathway to the front steps. We had 3 home improvement projects in the last couple of years (including this project) and WTG Builders was the best in terms of responsiveness, communication, and setting expectations. Perhaps I'm more wiser too about projects but I appreciated Project Manager Josef's communication and updates and the various trade teams were fantastic. I also took into consideration their work in the local Long Beach/Lakewood area which I think is important. I would use them again and recommend them for similar projects!