Eduardo has been taking care of our pool for the past six months. He is reliable and consistent and…read morepersonable. He understands the pool water and equipment and offers suggestions to improve the system when it is needed. His fee for weekly maintenance is very reasonable. He communicates quickly via text to any questions and online payments are easily be made with Venmo. We recommend him to neighbors and friends!

Eduardo quickly responded to my requests and was able to quickly identify the problem with my pool…read more A different pool service company had neglective to clean out the filters for over a year on my pentair system resulting in poor performance of the spa and fixed it that day. Eduardo is also very helpful in taking the time to explain how to properly operate/ control the system and was very professional.

Danny has been taking care of our pool and spa for many years and he and his pool tech, CJ, went…read moreabove and beyond to get our pool cleaned up after the fire in Pacific Palisades last year. I recommend him wholeheartedly to anyone looking for an honest and knowledgeable pool maintenance person. 10 stars!!!

He is great! He did an acid wash on our pool and he made it look like new - i couldn't believe it…read more So happy! Amazing service and quality work!

I called LA Pool Services when my longtime pool service stopped providing good service last year…read more In a matter of days, LA Pool Services was able to remedy the situation and my pool has been sparkling clean ever since. I am also using Sam to provide a fire-fighting attachment to my pool motor to use my pool's water for a high pressure hose to combat a fire. Very responsive and highly professional in their approach and I would recommend them to anyone.

Commerical Pool. We've tried several other pool companies in…read morethe past and was very disappointed in their service. Since we changed to LA Pool they provide excellent service, and the pool never looked better.

Our auto fill was not working so we called them to come look at that and the lights. Our pool is 15…read moreyears old and of course at times needs upgrades and repairs. The guy came and noticed the water wasn't turned on for the filler. Once we turned it on it worked. He's coming back to do our lights next week. He was so friendly and wasn't upset there wasn't anything wrong with the pool filler. He's was efficient, advising us of foreseeable repairs in the future and the best way to deal with them. Highly recommend.

Well repaired. All good and fixed well. Thanks for doing so…read more Will use you. Next. Time. Again

I highly recommend their service. My pool and jacuzzi has been very cleaned and the water looks…read moreclear since they started the service. They're very knowledgeable. Very happy with their service

Rene is the man! After striking out with two other pool services, Rene has restored our pool to…read moreit's picture-perfect state. We have a saltwater pool and we've learned the hard way that not all pool services will do the work to keep the pool clean and functioning properly. Rene has guided us through the process of restoring our pool and equipment. He's very reliable; he comes when he says he'll come. Yesterday, we had our pool tile bead blasted (by another pool service company). We also drained half the pool so that we could refill it with fresh water and reduce the water hardness. Rene is coming over today to put the pool back in service - vacuum, condition, add salt, rebalance, etc. It's nice to have a pool service that has our back and is willing to work with us to keep our pool in tip-top shape.

Walter diagnosed and repaired my pool pump problems as well as adding a valve which has now made my…read morepool pump work better than ever. I was so impressed with his knowledge and skills that I requested that he take care of my pool... thankfully he agreed and my pool has never looked better.

Excellent, high quality work at a great price. Walter repaired our pool for a fraction of the price…read moreour previous pool company wanted to charge. He did such a great job on the repair that he has been servicing our pool ever since! We have had friends and family over a lot over the hot summer to swim, and we actually had some comment on how clean and clear the pool was. Even better, we are paying $10 less a month for better service than we had with our previous provider. Hire Walter, you won't regret it. Thanks Walter!

We had a very disappointing experience with Brothers Pool Service before service even began…read more At the initial meeting, everything sounded great. George was very friendly and thorough, and we agreed to a flat monthly rate of $260 that included all chemicals, salt, and maintenance. However, things quickly changed after the agreement was in place. Right before the first scheduled service, he asked me to go out and purchase 12 bags of salt myself, which made no sense given that supplying materials was part of what we agreed he would handle. When I pushed back, he instead sent a $300 invoice for the salt with no details--no brand, no weight per bag, nothing to verify what was being purchased. When I asked for basic transparency, he became defensive and repeatedly interrupted me. He also tried to justify not providing any details by saying he's a "licensed contractor" and doesn't need to share that information, which frankly made no sense. Being a contractor doesn't eliminate the need for clear communication and itemization, especially when you're asking a customer to pay for materials. We ultimately decided to part ways before service even started. If this is how issues are handled upfront, it didn't give us confidence in how things would be handled long-term. I would recommend getting very clear, detailed expectations in writing before moving forward.

What a HUGE DIFFERENCE in service Brothers Pool Service provides. We have Hayward equipment that is…read moreless than 3 years old - we have had many little problems... and it has become really difficult to get a response from Hayward. Anyway, our current service provider is super nice but not great at returning phone calls or requests for service. We have been trying for almost 2 months to resolve not being able to connect the control panel to the app, and not getting the heater on. I have texted and called so many pool service providers and can't believe how difficult it is to get a technician to come repair the equipment. Its mind blowing. Added to that the fact that the first three "Hayward Authorized" technicians on their website do not return phone calls or text messages. Long and short of it is George came out, super enthusiastic, VERY knowledgeable and a wonderful communicator. He clearly explained what the issue was and fixed it in less than 10 minutes. He had the app connecting to the control panel and the heater was coming on. It was SO simple for him to determine the issues because he is incredibly knowledgeable. Also, he gave me a great education on the system and I understand it better as well. I was so impressed I see no need to continue service with our current provider as it is nowhere near the level of customer service BPS has provided us already. Monthly service rates are super competitive. It is great that we can get weekly maintenance AND repair from the same company. They have it all and are clearly experts in the field. STRONGLY RECOMMEND giving them a call if you have any pool related needs!!!

Julio is an amazing and friendly person. Very skilled and knowledgeable in his service and repairs…read more Will always give you his best and do the job well.

No Warm and Fuzzies With This Guy!…read more Stay Away! So I got a quote from Julio to install a new filter pump and to install a leaf cannister...he quoted me $250 for the pump and $25 for installation of the leaf cannister. Sadly, when he arrived, he did not adhere to the quote he gave me and this is despite me sending all the pictures of everything and quoted me $150 for the install of the leaf cannister. Then, he started part of the install of the piping and did part of it and then when he opened up the leaf cannister one side was fine and the other side he found had some plumbing tape. It worked before and I didn't see anything wrong with using that but he refused and said he doesn't do micky mouse work so he refused to fix it and he told me I had to buy a whole other cannister which is ridiculous. Then he took out the piping he did and had to start over again. Then after he installed the pool pump there were issues and this guy is all about his time and getting paid for his time. The issues got him flustered and he asked me what the hayward password was for the system. I had no idea since we bought this house with this system already installed and we were never given a password. I called Hayward and they told me it would take 2 days to reset the password to get the pump working again. That freaked me out because we have a big party the next day with people in the pool. Then he had a friend at Hayward who he called to get the password. I found out after that there is NO Password. It was the ID of the system which is on the app itself but he freaked me out all for no reason because he didn't know what he was doing. And even when I was calling Hayward to try and get the password reset without even yet being informed about how long it would take, he said he would leave because he is not gonna wait! What the heck? What kind of a person would just leave in the middle of an install??? I'm sorry but that is horrible and not the kind of person you want to help you if he bails! He also kept telling me that Hayward is CRAP. That our whole system is crap and we need to replace the whole thing..the heater, the pump and filter, etc. He criticized our whole system and setup. Not a good thing to say to someone. Like I was gonna spend $15k to replace everything! Anyway, he also said that the pool filter was the wrong size. I told him he was wrong because I called the manufacturer and they confirmed that I could have 20% more gallons in my pool and this would still work. He said they just say that to sell more pool filters. Then I told him the light in the spa was not working and all he said was I only worked on the pump and anything else you have to pay me for. I cannot even tell you how many times he kept saying if I look at this You have to pay me more. If I do that, you have to pay me more. If I turn a knob and it breaks its not on me and you need to pay me. When I told him that I wanted to make sure the heater worked after he installed the pump he was like well if its not working that is on you and you need to pay me to look into it. He had no feeling that he should make sure everything else is working after he did the pump install and reset our whole hayward system. Nobody else I ever hired is like this. They care that everything else works and they don't keep asking for money! All this guy focused on is getting paid for anything. He has no warm and fuzzies and is direct and to the point with no proper way of speaking to the customer. He is very standoffish in my opinion and should not be in the business he is in where he has to speak to customers. I will never hire this guy again. He was the worst pool person I have ever come across in the last 5 years of owning this pool. In my opinion he needs to learn how to speak nicely and properly to people and not focus every conversation on $$$$$. If he learned to take care of the customer first then discuss money and show that he actually cares, he would have repeat customers. I have no idea how he has 6 five-star ratings. He left screws below the item, he did not install the bottom plate of the pool pump as I found the plate in the box still and he did not offer to put the old pump or boxes in the trash like all of our other pool people would do. No customer service skills at all. There are many others you can hire and you will be much happier. He did stay for 4 hours to do this but it was painful for me..and probably for him too since every minute must have been painful for him and he was only getting paid the $250. He said he should have charged me for other stuff he did but he would only charge me $250 then demanded I only pay by check or cash! My recommendation is to Stay Away!!!