I took my maid of honor dress to Mrs. Young for alterations after the bridal store unfortunately…read moreordered the wrong size. I needed the dress taken in and the length adjusted. The design was quite intricate, but Mrs. Young did a beautiful job with the alterations. The dress fit perfectly, and I was so happy with the final result. My friend also brought the same dress to Mrs. Young, and she was just as pleased with the outcome--especially since she needed last-minute alterations. Mrs. Young's skill, attention to detail, and ability to work on a tight timeline made the whole experience wonderful. I highly recommend her!

Always a pleasant experience taking my dry cleaning here. Also had one of my suits adjusted and…read morethey did a great job. Thank you for making me look good on the job. Convenient since this place is literally two minutes from our house. Parking is limited but has never been an issue for me. Prices are reasonable compared to other locations in the area.

I've been here twice and the lady in the front was very nice. I brought in a suit once to dry clean…read moreand this time I brought in a trench coat with a loose button. They reinforced it and cleaned my jacket very well. Even though it's out of my way, I'll choose to return because they've done an awesome job so far and are always on time with their estimated time of pick up.

I have driven by this place countless amount of times in the past three years and never knew it was…read morea cleaner! the owner is super attentive, punctual, speaks perfect english and very nice. I would say this place has pretty reasonable prices!

This is my favorite dry cleaner and tailor in LA! They have tailored so many slacks and dresses for…read moreme and she does wonderful work- for a very fair price! They are always so warm and friendly when I come in- I think I appreciate this the most. Highly recommend!

I took a brand-new, expensive shirt to this dry cleaner last week. When I picked it up, I didn't…read morenotice anything wrong at first. However, two days later at home, I discovered a hole in the shirt. I returned to the store to address the issue, but instead of taking responsibility, the staff member insisted the damage was already there. That's simply not true--the shirt was in perfect condition when I brought it in. What disappointed me most wasn't just the damage, but the lack of accountability and professionalism. Being told it was my fault felt dismissive and unfair. I'm sharing this review so others are aware. Customer service and integrity matter, and unfortunately, this experience fell short.

I rarely leave reviews, but truly great customer service is so hard to find these days. I'm new to…read morethis dry cleaner, though my family has trusted them for 15 years. To be transparent, they did make a small mistake on my order--but how they handled it blew me away. They fixed everything immediately, completely hassle-free, with the kind of care and professionalism you almost never see anymore. I was especially impressed with how they treated my delicate pieces. This family-owned business has earned every bit of my recommendation. Can't praise them enough!

Super expensive. I'm 54 and regularly get stiff dry cleaned. First and last time here. Maybe I'll…read moretry the other place across street next time

Super sweet, Erika is so kind and helpful. Really took care of us. Looking forward to coming here…read moregoing forward. Thank you can't wait to pick up my items this weekend. Everything was clean and fast. Nice classical music playing and they also do some tailoring. Would highly recommend.

Convenient parking in front of the business, turnaround time is fast, and the dry cleaning is…read moreperfect. But what I love most is the friendly service from Erica, and the expert alterations she provides.

I brought in a pair of white polyester pants that I wanted to change. I wanted the pockets to be…read moreblack instead of white, so I provided the black fabric and this place gave me exactly what I wanted! The pockets were sewn very strong, I was able to carry my phone in them no problem. They looked great and I was able to use them for my cosplay for Anime Expo!! I'd say the price was worth the work they put into it. Thanks again for your help!!

This guy RUINED my all time favorite coat. I dropped it off and said, this is my favorite and I…read morehaven't ever washed it, please be careful. When I got it back it has a huge discoloration smack dab in the middle on the front. WTF?! I told him to fix it and got it back somehow worse--I don't know what chemicals he put in it but now it just looks dingy. Attached are the photos of what the square is supposed to look like (from another area of the jacket) and what the offending discoloration looks like. This place is also overpriced. Stay away.

Exceptional and personalized customer care. Truly cares…read moreabout the customer, and the customer's needs. Extraordinary value! The best choice for alterations and dry cleaning in SGV!

I called for an estimate and the lady laughed at me and she said she needs to see the dress first…read morewhich I understand but for her to laugh at me. I only asked an estimate, I didn't tell a joke. Then, she hangs up on me when I was still talking. I was NOT rude nor asked her a dumb/funny question. Good thing I called first rather going there

Tried Soaperstars for the 1st time for a family member that has no washer/dryer on premises at…read moretheir apt . I was very impressed with their Website , made it very easy to setup account online & schedule a pick up & delivery at your convenience from your iphone & select text messaging to get notification on pickup & delivery times so you know exactly when their arriving or dropping off . They had a extensive menu providing pricing and any add ons or other laundry requests customer may want with their laundry to be followed you could select from . I went with their basic laundry wash & dry offering no add ons . When the laundry arrived back it smelled so fresh & clean with a really nice light clean sent , it was expertly sorted and folded with care all into a Soaperstars bag they provide you with your service that you will use to put your laundry in . We will now continue to use Soaperstars for all our laundry needs .

Very impressive business! Easy sign up process; tons of laundry options (including kid safe…read moredetergent); quick turnaround; and fair prices! And the quality is great. We will use again!

Best cleaner in Pasadena area , Affordable prices ,…read more professional and friendly staff strongly recommended

My experience with Concierge Cleaners was awful. I found them to be incompetent, dishonest and…read moreunwilling to reimburse for clothes they ruined. Here is why: Our home was damaged in the Eaton Fire. Our clothes were smoke damaged and had to be professionally cleaned. Our remediation company recommended Concierge Cleaners. In hindsight, I suspect they got a kickback "Shane," (as he calls himself, is apparently the owner of Concierge Cleaners) picked up the hundreds of items to be cleaned. We were unable to live in our house for months, so the transfer of clothes was chaotic. After numerous requests, "Shane" finally gave an estimate which was far less than the amount ($2,533) that they ultimately billed. Among the clothes Concierge took were several expensive coats and suits. We obviously expected them to by dry cleaned. Instead, Concierge threw them in the wash with the underwear and t-shirts. Literally, they were put in a washing machine which ruined the fine wool, then put in a dryer which shrank them. Then they were tightly folded and wrapped with the laundry. The suits and coats were obviously ruined. When we informed "Shane" what happened we assumed he would act professionally and offer to compensate for the damage. When mistakes happen people with integrity take responsibility. But integrity is not "Shane's" strong suit. First he denied ever having the suits and coats. Then he claimed they could be fixed by dry cleaning them. That did not work since the fabric was already ruined and the suits shrunk two sizes. I told "Shane" we would be satisfied if Concierge paid just a fraction of the cost of replacing the suits. We have a lot going on trying to make our house habitable after the fire and don't have time to mess with an incompetent and dishonest dry cleaner. Unfortunately, Shane stopped responding and is now unreachable. So now we have to haul this clown into small claims court to get him to pay for the damage he caused. I have lived in the Pasadena area a long time and know there are good and reputable dry cleaners. Concierge is not one of them. If you want someone who does not know that fine wool suits have to be dry cleaned, lies about what happened to your clothes, and refuses to compensate you when he ruins your best clothes, then you will love "Shane" and Concierge Cleaners.

Years ago, I brought in my sleeping bag I have had since the nineteen sixties. It was showing…read moreserous wear and tear and needed serious repair. The seamstress expertly replaced the torn fabric from generations past with a fabric that incredibly seemed identical to the original! She saved my favorite sleeping bag! In years since she has sewed new custom designed pockets into my favorite jackets. They have since been serving me for years, which I am still wearing, and I am very happy with her alterations! I would highly recommend Fashion Cleaners!

I don't often dry clean clothes bc I hate paying for it, so I usually wait for my dry clean pile to…read moreget out of control before I do anything about it. I went to fashion cleaners bc I got a coupon in the mail for 20% off, but after going I feel like their prices are over inflated to offset the coupons they mail / what's on their website. Coupons are great when they actually lead to savings lol. But yes I came in because of the targeted marketing so good for them. It worked. Overall the experience was nice. Decent parking even though the lot can get packed I never had an issue finding a spot. The people who took my clothes and gave them back when my clothes were ready were nice enough. There's nothing amazing about this location to me and the price leaves more to be desired tbh. $26/dress for dry cleaning feels like highway robbery... but maybe idk current dry clean prices and I'm being a cheapskate?! Idk. But for now I've no reason to go back.