Cancel

    Open app

    Search

    Sury Optical

    5.0 (1 review)
    Closed 9:00 am - 5:00 pm

    Services - Sury Optical

    Eyewear fitting

    Sury Optical Photos

    You might also consider

    Recommended Reviews - Sury Optical

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration
    Photo of Sylvia C.
    40
    28
    24

    1 year ago

    Business owner information

    Photo of Rob S.

    Rob S.

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    Ask the Community - Sury Optical

    You might also consider

    Verify this business for free

    People searched for Eyewear & Opticians 1,340 times last month within 15 miles of this business.

    Verify this business

    LensCrafters

    LensCrafters

    (20 reviews)

    $$$$

    Stopped in to get a couple pairs of badly needed prescription safety glasses. My prescription…read moreexpired exactly 8 days ago. So getting new glasses is impossible without an eye exam. Too late in the day for that. My availability for this is no less than 2 weeks away, probably more. I work long hours on 2 jobs. I assure you, my eyes are the same today as they were last week. Me and my money will go elsewhere to do business.

    Approximately seven months ago, I went in for an eye exam and purchased a pair of glasses,…read moreincluding frames, lenses, and a protection plan, totaling around $700. Within two weeks of receiving them, I returned because my vision was not clear the lenses were blurry and uncomfortable. At that time, I was told the glasses only needed adjustment and to give it some time. Over the following months, I returned multiple times with the same concern, explaining that my vision was still not correct. Each time, I was told to "get used to" the progressive lenses, or that changes in vision with age might be the cause. Despite my repeated visits and concerns, the issue was never properly resolved. Recently, I sought a second opinion from my previous eye doctor, who confirmed that the prescription in the glasses I purchased from there is incorrect. Since returning to my old glasses, my symptoms dizziness, headaches, and nausea have completely resolved. Additionally, the lenses I purchased are now scratched, and despite having a protection plan, I have been told that this will not be honored. I find this unacceptable. When I recently spoke with management, I was told that too much time had passed for any resolution, despite the fact that I had been consistently returning to the office over several months attempting to correct the issue. I was offered the option to pay for another exam and receive only a 50% discount on new lenses. I do not feel this is fair, as the original issue stems from an incorrect prescription that was never properly addressed. Furthermore, I was disappointed by the tone and manner in which I was treated during this conversation. I felt dismissed and disrespected. I was also informed that my past records, including a prescription from 2018, were accessed without my knowledge or consent, which raises additional concerns for me. To be clear, I did not requesting a refund. I simply asking that the lenses be remade correctly and that the protection plan I purchased be honored. I also requested the contact information for a district manager or someone above the current manager. I was told there is no one I can contact directly, and that if I submit a customer care ticket online, it would simply be routed back to him and result in the same response. I do not understand how that is possible.

    Sury Optical - opticians - Updated May 2026

    Loading...
    Loading...
    Loading...