Friendly staff! Everyone was on time with my appointment…read more Yes I needed a mask... but that is expected with any medical type of place right now. Had a quick eye exam and had my right eye checked out as I had some spots on it that were irritating me. Got it all handled and I am good to go! No complaints!

Everything. Love Dr Joe. Office staff very professional and knowledgeable. I've been going there…read morefor many years.

The dr was amazing. It starts with the staff calling to confirm and checking ins. They were so…read morefriendly and kind. Then when you come in they were so polite and friendly. They took me back and did all the measurements. Then they put me in a room for the dr. He comes in and gets a full history of my eyes. He took such care of me he went nice and slow to set my script. He also explained what my issues are and was. I can't say enough this man is amazing. I recommend him. He was just an exceptional Dr. Amazing Also Mei was very helpful in finding the right glasses. As a matter of fact the whole staff helped me pick my cute new glasses. I am so glad they all were so helpful. Every team member was a team player. They all were so kind and helpful

Dr. Herba is the best! Great Dr. He was very good with my grandson, G! And Karen was such a great…read morehelp. It was awesome of her to spend a lot of time helping him and me decide what to get in glasses as he is not a fan of wearing them. But with everyone's help, we got it all figured out thank you so much!!

This place was fantastic I'm not a big fan of doctors no matter what type but the people here where…read moreincredible the where do nice and super helpful they where super patient and very professional I don't remember any names but they all where just Awesome!!

Advanced Eyecare Clinic was willing to work with me remotely to order a pair of 7eye glasses…read morebecause I couldn't find any in-network providers of these glasses in my own state. The whole process was simple, their communication was good throughout, and they sent me the glasses promptly. I'm wearing the glasses right now, and they fit well.

Really rude people I have problems keeping my eyes open for the puff machine and the doctor came…read moreand really rude and say that's he's problem if he want to refuse.

If I could give this business 0 stars I would. Very rude girl at the front. Dr. recommended I see…read morea ophthalmologist. And it was a Saturday near 12 pm. They tried calling to get an appointment, when it became apparent that there was going to be no answer instead of giving me the number to call myself the lady stayed on the unanswered phone for over 20 minutes. Letting it ring and ring. When I asked to get the phone number myself she told me no the doctor told her to make the appointment. I was charged for a visit that day and they did nothing for me. I did not get any prescription to get new glasses or contacts and was told they would adjust the price when I came back in after seeing the ophthalmologist. I saw the required doctor and went back in and instead of adjusting my appointment amount they charged me for another appointment. I will never return to this establishment again. the girl at the front desk has 0 customer service skills and should not be there.

What a horrible location. I had a medical eye exam scheduled for this afternoon. I called while…read moreon my way to make sure all was well regarding the appointment. When I get there I'm told the medical eye exam would need to be rescheduled. If they don't respect human beings I'd imagine they don't respect their eyes. Maybe I got lucky they cancelled my appointment last minute.

i went to get my eyes checked since my vision changed. when i got my glasses back i couldn't even…read morewear my glasses i couldnt see at all it was blurry and made me feel dizzy. i went back in they rechecked everything and redid my glasses. but it came wrong. i also came in again because my eye were infected. but the dr said its a blocked tear duct. it didnt go away until i got a 2nd opinion. i needed antibiotics. and that new place rechecked my eyes for my prescription. My prescription wasnt even close to what i got.

Front Desk and the staff ordering prescriptions are incompetent and lazy! They want to pass the…read morebuck and blame other people. They mess up constantly. Customer service is everything nowadays. Only reason i return is because of the doctor. He is good.

Terrible service, you have to call them 10 times before they answer. I paid $600 for glasses almost…read morea month ago, and still nothing, they keep saying they will finish them up but they haven't. I will never go again to that place again and I don't recommend anybody to go over there. I wish I could give them 0 stars.

Dr. Strasser is awesome, very knowledgeable & efficient explains your conditions thoroughly takes…read morehis time examining your eyes suggests different options also his office has an amazing staff its run very nicely!!

This was my first time I visit the store. Me and my husband went there with prescription…read more Experience was very pleasant and friendly.Selection of eye frames are big.We just picked up our glasses and very pleased with the results. Will definitely come back next year.

Dr. Oneill is fantastic! I came in with an eye injury and she was able to squeeze me in even…read morethough I am not a patient. She was very thorough and took great care helping me with my injury. she even called me later that evening to see how I was doing! Dr. O'Neill treated me like family and truly cared about my wellbeing which is a rarity these days in the medical field. I am switching my family and I to her for all of our optical needs going forward because of how blown away I was with how wonderful she and this place was!!! I highly recommend!!! Thank you again Dr. O'Neill!!!

Dr Pawlek is my optometrist and she is great! The ladies at the front desk have always been very…read morenice too. I don't purchase eyeglasses there just get eye exams.

Approximately seven months ago, I went in for an eye exam and purchased a pair of glasses,…read moreincluding frames, lenses, and a protection plan, totaling around $700. Within two weeks of receiving them, I returned because my vision was not clear the lenses were blurry and uncomfortable. At that time, I was told the glasses only needed adjustment and to give it some time. Over the following months, I returned multiple times with the same concern, explaining that my vision was still not correct. Each time, I was told to "get used to" the progressive lenses, or that changes in vision with age might be the cause. Despite my repeated visits and concerns, the issue was never properly resolved. Recently, I sought a second opinion from my previous eye doctor, who confirmed that the prescription in the glasses I purchased from there is incorrect. Since returning to my old glasses, my symptoms dizziness, headaches, and nausea have completely resolved. Additionally, the lenses I purchased are now scratched, and despite having a protection plan, I have been told that this will not be honored. I find this unacceptable. When I recently spoke with management, I was told that too much time had passed for any resolution, despite the fact that I had been consistently returning to the office over several months attempting to correct the issue. I was offered the option to pay for another exam and receive only a 50% discount on new lenses. I do not feel this is fair, as the original issue stems from an incorrect prescription that was never properly addressed. Furthermore, I was disappointed by the tone and manner in which I was treated during this conversation. I felt dismissed and disrespected. I was also informed that my past records, including a prescription from 2018, were accessed without my knowledge or consent, which raises additional concerns for me. To be clear, I did not requesting a refund. I simply asking that the lenses be remade correctly and that the protection plan I purchased be honored. I also requested the contact information for a district manager or someone above the current manager. I was told there is no one I can contact directly, and that if I submit a customer care ticket online, it would simply be routed back to him and result in the same response. I do not understand how that is possible.

Extremely upsetting experience at this LensCrafters location. The manager, Justin, was…read moreunprofessional and dismissive when I tried to resolve an issue with my glasses. The product did not match what I was shown at the time of purchase, and my request for a refund within the allowed timeframe of less than 30 days was refused without any real effort to resolve the situation. During the interaction, I felt repeatedly harassed by Justin. I remained calm the entire time. The situation left me extremely stressed and upset, raised my blood pressure, caused headache that required medical care. I felt disrespected and not treated fairly as a customer. I have not received the product or my money back. I will be taking legal action if the refund is not issued in a timely manner.

Nice selection of eyewear and super nice people work there!! They also carry Maui Jim sunglass…read moreframes, which is huge, big fan of that eyewear!!

Very professional staff. Friendly, knowledgeable. Very through exam.. best I've ever had. Great…read moreDr's. I recommend highly. On time also..