Just moved to the area and needed a new eye doctor. Working with the ladies in the office was easy…read moreand accommodating. Also highly recommend Dr. Kevin, made some great recommendations and trail contacts for improved vision. Thank you

I tried to remove my review but it said there was an error so I could not take the previous review…read moreoff. My husband and son went back in and the woman that helped them was very nice and my son was able to get his contacts. I still,however, disagree with the strict contact class policy.

Great purchase, start to finish Updated review:…read moreThe whole experience was crisp and professional. The result was the finest pair of glasses I've had in decades. I was at the 530 S Randall road, South Elgin illinois, location. Staff member Geneva, who waited on me, was great; Dr. Sabrina Khan performed the exam with extraordinary results for my vision clarity. Such a smooth speedy experience throughout, no wasted waiting. Latest equipment. Professional. Best of all, I see crisp detail in sharp focus, no-glare driving at night. Never had this quality result from other "specialists" in past decades. Price was essentially within my vision insurance plan to boot.

Best place to get contacts and glasses. Dr.Makoni ? I can't…read moreever spell her name and I feel bad. But she is wonderful and friendly and has helped diagnose some issues with my eye. She has taken me in an emergency and everything. She is wonderful. And then there's Kelsey! Kelsey is the best though, she always remembers your name, your voice even on the phone. She has to best customer service rep ever. I know when I get her on the phone immediately she knows what I want and need. I love this location and have been here for years. Highly recommend it.

Dr. Petroczy was excellent but everything else was a mess. The front desk LOST my insurance card, I…read morewas quoted a bogus number for my exam which ended up being over $100 more and there were papers and files strewn on the floor. The MA brought out tools from a dirty looking drawer, there was a hair sticking out of the place where I was supposed to lean my forehead and the whole place was just disorganized and unsanitary. Definitely won't be coming back

this place is should change there name and take out family. extremely rude to my wife when she came…read morefor her appointment and not willing to help. will never recommend them or go there ever again. i'll take my whole family to lenscrafter then there.

Friendly staff. Very knowledgeable optometrist. Good prices. Absolutely no complaints.read more

I was at Elgin Vision Center yesterday for new glasses and and an eye exam. I was simply blown away…read moreby the level of service. I have always gone to the chain stores, I never had a doctor take the time to walk me through the results of my exam. I felt as if the doctor had nothing but time for me. He carefully explained the results he found from the exam. He talked about the type of glasses that would work the best for me. The staff was exceptional as well, kind, receptive, knowledgeable. I highly recommend this office if you need an eye exam. The best level of service I have ever received when getting glasses.

The entire experience at Fox Valley Ophthalmology exceeded my expectations. I was able to secure an…read moreappointment for the following week, which was impressively fast. Dr. Saima Jalal is excellent; she immediately diagnosed my dry eye issues and provided the necessary relief. She also identified a new astigmatism and provided a very precise prescription that has made a significant difference. Professional, thorough, and highly recommended.

I have been going to see doctor Halkius for over 20 years. She's very friendly and very…read moreprofessional. The staff are professional along with the doctors assistant. The optical department is great as well. Great job ladies!

This was my first visit there, but I have found where I will go and where my family will go…read more Walking in, they were the nicest receptionists I have met in a long while - and at my age you see more doctors. Helpful and just pleasant. AND not flooded with 30 pages of paperwork so many places have you fill out. off topic for a minute - BUT WHY CAN'T IT BE SHARED SO YOU ARE NOT CONTINUALLY FILLING OUT THE SAME THINGS OVER AND OVER AND OVER....at any rate. I did not have a long wait...very impressive. The young lady that administered all the pretests before seeing Dr. Hefner was so great. She explained everything being done and why. Took time to talk to me and get everything down. Again, not a long wait for the doctor. HE WAS SO NICE. Came in, shook my hand and proceeded to cover everything I could even image for an exam. Because I am diabetic, over 65, and had cataract surgery a year ago, he covered a lot with me. Never felt rushed or pressured to hurry through. I have had a LOT of appointments with eye doctors since I stared with bad eyes in 4th grade....but I have to say this was by far the best experience with an office all the way around. My grandson and daughter will definitively use this office. AND ON A SIDE NOTE - I loved the chair I sat in and the receptionist went out of her way to call the person who ordered all their office furniture to find out where it was from..NOW THAT WAS OVER AND ABOVE...

Dr. Pica has an attitude and not friendly. The lady at the front desk in optical with long black…read morehair is as warm as a February day. Only nice person I dealt with was Carson in optical. The other ladies when checking in to see a doctor act as if they're doing you a favor. Go to St. Charles office. Dr. Helkias is wonderful along with all the other staff and assistants.

My son had problems with the contacts they prescribed. They then cancelled his appointment the…read moremorning of. There was no reaching out to see if he could come at a different time. Just a text. We won't be returning nor will I bring my daughter back. South Elgin location.

My daughter and myself had the most terrible experience today at this location in South Elgin with…read morea female optometrist. Extremely rude, abrasive and the most unprofessional attitude I have ever seen. We had to walk out in the middle of the appointment because we couldn't take her attitude anymore. She will never get our business again, and I will never recommend that location unless they change a doctor.

Walked in to get a screw in the glasses that has came out twice and they said it would be two days…read moreto find one that fits & they would call when they are ready??? A SMALL LITTLE SCREW THAT ALL GLASSES HAVE?

Just don't waste your time there. Both my husband and I tried them recently. Everyone is clueless…read more No one respects appointments and you'll wait 20-30 minutes every time. If you're waiting for a contact lens trial, good luck. They will never call you but if you're willing to check in constantly with them, you'll eventually get another try. That's before we even get to more subjective matters such as how good the optometrists are at refraction and making judgments on complex prescriptions. Hands down, the least professional optometrist/optician organization I have ever encountered. Simply terrible.

I was made an appointment online for Forever Eyecare through Delta Vision who noted they were a…read morepreferred provider under my plan. A few days before the appointment, I was sent an email stating that they were sorry I cancelled. I never cancelled. I called and was told that they do not have the doctor in on Wednesdays, which is why I chose them in the first place (again, as per the DV website). I was able to reschedule the appointment for a couple days later. Problems arose the day of the appointment. There was tons of traffic, and so I was running a little bit late (my Waze said 11 minutes) for my appointment. I called just to let them know, and they told me that I would have to cancel if I was more than 10 minutes late. I couldn't continue driving and chance it. Like, I get that they have a policy, but things happen..Still, not a pleasant experience. No matter.. one quick Google search and call, and I'll be at another optometrist in a few days. Thanks anyway.

This will be the last time I use this offering from Target. We had an appointment, arrived 10 min…read moreearly, but we sat for over 30 min with ZERO apologies. What is the point for making an appointment. Another business losing a long term customer.