I was battling an eye infection and came to Geneva Eye Clinic because it is close to my home and I…read morethought since it was a medical issue, my insurance would cover it. When I arrived, I was told they don't take either my eye or my medical insurance and I would need to pay cash. Okay, fine; at this point I am desperate so I pay the $265 exam fee. Dr. Hawkins saw me and said she thought I have a tear duct infection but didn't want to treat it "aggressively" with oral antibiotics yet. So she gave me eye drops and told me to follow up in 2 days... Here we are, 2 days later following up (oh, and there is a $145 fee for a follow up) with a raging infection in my eye, sitting in the waiting room waiting for a doctor. My appointment was over an hour ago and no one has apologized, acknowledged me, or anything. I've asked twice and have been told "shortly." If I hadn't already paid for my appointment and had I not really needed an eye doctor, I would've just found someone else to see another day. I suggest you look other places if you are looking for personal, quality, and friendly eye care.

My husband and me are the patients of your clinic for a long time - I mean for 30! years and we…read morelove your doctors and nurses BUT, for the second year in a row we can not make an appointment on the phone. Last year I left a message twice on the phone - nobody called me back, and i had to come to the building to make it. This time it is much worse. My husband (Felix Yoffe) who is 91 lost his driving glasses and he does not have a spare. He did not have any appointment last year for unknown reason to us - so prescription was not valid any more. I said on the message that it is URGENT. No reaction. Your appointment department NEVER answers the phone but it does not react to messages either. It is too bad to make your place really bad despite great doctors and nurses. Ina Yoffe

Dr. Krohn-Gray was great! She was kind, careful and knowledgeable. I'd really recommend her for…read morecataract surgery and for yearly exams. My husband and I really like her bedside manner and feel lucky to have her as my doctor. Have always had a great experience with the staff as well.

I had an encounter with Dr. Setlur this week and I was absolutely shocked at his level of arrogance…read moreand dismissiveness. After his curt refusal to even let me finish a sentence in which I was asking about why my eyes were always red ("you need to ask your regular eye doctor that!") he literally dismissed me from the room without even turning away from his computer.

Dr Becker has been my ophthalmologist since we moved here fifteen years ago. He is part of a group…read moreof ophthalmologists known as the Geneva Eye Clinic. I originally became a patient of Dr Becker when he and this group of ophthalmologists were in the basement of Delnor Medical Office Building. Over the years Dr Becker has cared for my eyes and tracks all the family chronic illnesses as well as diabetes and its effects on the eye. I have always found Dr Becker to be on top of anything eye related. He removed a cyst from my eyelid. I will now have cataract surgery to be performed by another ophthalmologist specializing in cataract surgery. I would recommend Dr Becker and his colleagues when you need an ophthalmologist. The support part of the staff are excellent to work with whether it be the techs or the staff out front that checks you in and out. The building they are presently located used to be the headquarters for the Kane County Chronicle. The doctors did a great job repurposing the first floor of the building for eye care. You will find other types of medical offices in other parts of the building.

Dr Becker banned me for life from the Geneva Eye Clinic because he says I swore at the attendant…read morewhen my appointment was cancelled. I waited 7 weeks for an appointment because I may have macular degeneration. I was upset but could not talk as I was with customers. I was short but polite. I did not swear. My wife and partner at work did not hear me swear. The person lied and potentially put my vision at risk. I was not allowed to defend myself or discuss this.

I am really disappointed. I was helped by Ben. I wanted transition lenses that were also polarized…read more He told me that I could not get polarized transitions and that polarized lenses were only for sun glasses. Why he would purposely steer me away from polarized lenses I do not know, but I have since discovered that you can get polarized transition lenses. Extremely disappointed in Ben and his misinformation.

From the owner: Geneva Opticians, Ltd. offers optical care for the entire family. At our Geneva, IL, office, you…read morewill find the comprehensive eye care you deserve?from routine exams to advanced laser procedures! Geneva Opticians' reputation for quality is evident in everything we do. We have the options you're looking for: ? Large selection of frames ? Designer brands ? Thin and light, lifestyle lenses ? No-line bifocals and ultra-thin lens ? Sun glasses We offer senior discounts and free warranties on frames and lenses. Call Geneva Opticians, Ltd. today to schedule an appointment.

The entire experience at Fox Valley Ophthalmology exceeded my expectations. I was able to secure an…read moreappointment for the following week, which was impressively fast. Dr. Saima Jalal is excellent; she immediately diagnosed my dry eye issues and provided the necessary relief. She also identified a new astigmatism and provided a very precise prescription that has made a significant difference. Professional, thorough, and highly recommended.

I have been going to see doctor Halkius for over 20 years. She's very friendly and very…read moreprofessional. The staff are professional along with the doctors assistant. The optical department is great as well. Great job ladies!

Just a wonderful Doctor can't say enough great things about him a great guy!read more

From the owner: Fox Valley Ophthalmology provides specialty eye care for all ages of patients. We are located in…read morethe Saint Charles Fox Valley area to serve you eye care needs. Call today for an appointment with one of our friendly staff.

Dr. Hawkinsis a highly experinced and caring doctor of ophiology. She has performed thousands of…read morecataract surgeries and it showed. She is extremely proficient and knew exactly how to handle my surgery and how to deal with myovernight self inflicted cornea scratchafter nt surgery during my follow up visit the next day. She diagnosed and treated it with no heitation. I had such confidence in her and her professional abilities. She and her entire team at Geneva Eye Clinic and Valley Ambulatory in St. Charles did an excellent job.

Dr Hawkins is very caring and shows concern for my eye problems. Office staff is great plus they…read morehave some really good mints :)

I had a fantastic experience at Eyes on the Fox. Carson was incredibly patient and knowledgeable,…read morehelping me select a pair of Mont Blanc eyeglasses and Randolph Engineering sunglasses. The turnaround time was great--my eyeglasses arrived the following week, and the sunglasses followed shortly after. The service here is top-notch and the selection is excellent. Exceeded all expectations!

The staff was unfriendly. That was my first turn off. No welcoming smile or comforting words for my…read morenervous child or even a hello. The atmosphere is dated as our the styles of frames. The entire process of the exam was confusing. Did not feel comfortable so I went for another exam somewhere else for my daughter and myself and both our prescriptions were wrong and it cost be little to nothing compared to eyes of the fox who charges a ridiculous amount!

Here's the short version: If you care for your own well being or especially the health of a loved…read moreone and are lucky to live within reasonable distance to Geneva Family Practice, you will find no more capable hands. Dr. Rivers is as fine as physicians come. He works in perfect synergy with his own outstanding staff. I have unfair and obscenely high standards for medical professionals. I will only endorse those I hold in great esteem. The longer story of how I came to find such admiration and respect for this family practice can be read in detail below. My father had a brush with death so close that the ICU attending told him "sir, if 0 is the least serious case we see in this unit which handles the most severe cases, and 10 is the worst, you are an 11." That's an exact quote. Here are the details of his pre hospital visit thru discharge. Dr Rivers office and staff played a crucial role in his being alive. For that they have earned my eternal gratitude The infection likely entered his bloodstream around the time of his office visit yet hadn't proliferated systemically sufficient for detection by medical professionals via his symptoms and vitals. Sepsis is pernicious, elusive, cunning and dreadfully fatal. It must be said that Geneva URGED him to go to the ER out of an abundance of caution yet he outright refused (especially considering the national IV bag shortage). His symptoms initially emerged Saturday 11/09/24 in the evening, he had an at home IV administered Sunday, went for the first available appointment Monday 11/11/24 and Tuesday at 5:30 AM I called the ambulance as I happened to see him go into septic shock (I stayed in his room out of caution concerned by worsening symptoms following the first antibiotic dose). Dean, from Dr. Rivers office, stayed available through the weekend (when the clinic was CLOSED and he was OFF THE CLOCK) while my father was in the ICU with septic shock to hassle the lab to forward the sensitivities of the culture that was taken while he was at their office the day before his hospitalization. NOTE: The PA gave him the PRECISE antibiotic MOST sensitive to the strain of bacteria he was infected with based on the urinalysis culture. It's likely the sepsis would have killed him that evening without that first dose of Cipro. The PA (I'm so sorry I forgot your name) that saw him gave him the exact dosage recommended by his attending hospital physician on his discharge. Basically, complete the course Geneva set. I'm seldom impressed by physicians. There are so many cases of both experienced and inexperienced doctors who are stubborn in their ways and who do not keep current with the latest publications on novel approaches to familiar or unfamiliar maladies. Dr Robert Rivers mind is sharp and his faculties keen. I imagine he's seen so much over his lifetime as a board certified general practitioner and surgeon. Dr. Robert Rivers wears a humble guise for a man possessing such adept powers of observation. He is comprehensive in his examination which is a largely abandoned practice in our modern era. Another of his gifts is the breadth of his knowledge combined with an open and agile mind. He listened intently while I blabbered on about my father's unique history. He listened to a suggestion I offered based on a case study that pertained to a new condition my father has following his hospital discharge. Dr Rivers was familiar with the underlying condition and knew of a similar case that went untreated and resulted in a fatality. He gently probed my father for more information then patiently went over his medical history landing on each area of crucial concern with an effortlessness that can arise only from experience. He then ordered the necessary diagnostic testing that would ensure insurance covered the therapeutic approach we discussed exploring. After blood work was collected he administered a first dose to commence this course of action. His staff is simply amazing, Lindsey at the front desk, Dean, the PA (who helped save his life)...I thank you all!

Great small practice. You feel like family and they are professional. Honest and take their time…read morewith you.