When you walk in the staff smiles and is happy to see you. They are courteous and prompt. Dr…read more Montalbano came in right away and has a gentle "bedside manner." She and her staff clearly state what they are doing and why. I left with greater understanding of how we were treating my vision and why, plus clearer vision of course.

My son broke his glasses at school. The frames were shattered but the lenses were still intact. We…read morewere just there for his annual visit and bought new frames, but they were not in yet. The office said I could come by and they can try to find frames to match his lenses. They did not give up until they found frames for him! My son can't really see well without his glasses and he would have had to miss school if he couldn't get new glasses right away. They made sure that he could get new frames and went above and beyond for us. Their kindness and care for patients goes a long way.

Please note: I have amended/updated my original review below, as after another inquiry I was able…read moreto book an appointment on August 4th, and my insurance plan now seems to be accepted again. I commend them for being so kind, apologetic, and telling me "changes have been made." From what I was told, Dr. King was none too happy when he was personally informed that a long-time client was basically turned away at the door on the date of their appointment - willing to pay cash. My advice to anybody reading my first review below and who may fit this category - call them again and see if your insurance is now accepted or another arrangement can be made, as they told me "changes have been made since the new year". Also, I now believe you MAY be able to pay out of pocket if you choose. Just call to double check with them. Please see my review now for my latest appointment: August 4th appointment (updated review): VERY pleased with the appointment, punctuality in which I was taken (I was barely in the waiting room 5 minutes before being called), the technician who helped me (I believe her name was Amber - friendly, professional, very thorough, cute, cute glasses), and Dr. King who again was very thorough and very nice. Turns out my eye irritation was possibly allergy related (either on it's own, or POSSIBLY indirectly related to a possible condition I may have such as fibromyalgia or something auto-immune, and I was prescribed special eye drops for the next few months. I say "possible" because that diagnosis hasn't YET been made by my other doctors as far as conclusively. But, I at least have more information on how to comfort the eye discomfort I have been having for 6+ months thanks to my visit with Dr. King. I was very pleased with my visit and all the staff (I have been coming here pretty regularly since I have been a teenager) and will continue to come here for my eye-related needs. Again as stated above, if you had previous problems (the past year) with insurance providers or payment issues, please at least give them a second call to see if things may have changed or other arrangements can possibly be made.

I was battling an eye infection and came to Geneva Eye Clinic because it is close to my home and I…read morethought since it was a medical issue, my insurance would cover it. When I arrived, I was told they don't take either my eye or my medical insurance and I would need to pay cash. Okay, fine; at this point I am desperate so I pay the $265 exam fee. Dr. Hawkins saw me and said she thought I have a tear duct infection but didn't want to treat it "aggressively" with oral antibiotics yet. So she gave me eye drops and told me to follow up in 2 days... Here we are, 2 days later following up (oh, and there is a $145 fee for a follow up) with a raging infection in my eye, sitting in the waiting room waiting for a doctor. My appointment was over an hour ago and no one has apologized, acknowledged me, or anything. I've asked twice and have been told "shortly." If I hadn't already paid for my appointment and had I not really needed an eye doctor, I would've just found someone else to see another day. I suggest you look other places if you are looking for personal, quality, and friendly eye care.

Dr. Krohn-Gray was great! She was kind, careful and knowledgeable. I'd really recommend her for…read morecataract surgery and for yearly exams. My husband and I really like her bedside manner and feel lucky to have her as my doctor. Have always had a great experience with the staff as well.

Wasted my time. These people told me I needed to collect referrals from our pediatrician to…read moreschedule an eye exam for my children. So I jumped through hoops to get that completed. Then I was told they'd call back once the referrals were received. They never called back. I chased them down and was then told that the exams would not be covered without a medical diagnosis. An annual exam and worsening vision doesn't count.

Dr Becker has been my ophthalmologist since we moved here fifteen years ago. He is part of a group…read moreof ophthalmologists known as the Geneva Eye Clinic. I originally became a patient of Dr Becker when he and this group of ophthalmologists were in the basement of Delnor Medical Office Building. Over the years Dr Becker has cared for my eyes and tracks all the family chronic illnesses as well as diabetes and its effects on the eye. I have always found Dr Becker to be on top of anything eye related. He removed a cyst from my eyelid. I will now have cataract surgery to be performed by another ophthalmologist specializing in cataract surgery. I would recommend Dr Becker and his colleagues when you need an ophthalmologist. The support part of the staff are excellent to work with whether it be the techs or the staff out front that checks you in and out. The building they are presently located used to be the headquarters for the Kane County Chronicle. The doctors did a great job repurposing the first floor of the building for eye care. You will find other types of medical offices in other parts of the building.

Dr Becker banned me for life from the Geneva Eye Clinic because he says I swore at the attendant…read morewhen my appointment was cancelled. I waited 7 weeks for an appointment because I may have macular degeneration. I was upset but could not talk as I was with customers. I was short but polite. I did not swear. My wife and partner at work did not hear me swear. The person lied and potentially put my vision at risk. I was not allowed to defend myself or discuss this.

The entire experience at Fox Valley Ophthalmology exceeded my expectations. I was able to secure an…read moreappointment for the following week, which was impressively fast. Dr. Saima Jalal is excellent; she immediately diagnosed my dry eye issues and provided the necessary relief. She also identified a new astigmatism and provided a very precise prescription that has made a significant difference. Professional, thorough, and highly recommended.

I have been going to see doctor Halkius for over 20 years. She's very friendly and very…read moreprofessional. The staff are professional along with the doctors assistant. The optical department is great as well. Great job ladies!

Just a wonderful Doctor can't say enough great things about him a great guy!read more

From the owner: Fox Valley Ophthalmology provides specialty eye care for all ages of patients. We are located in…read morethe Saint Charles Fox Valley area to serve you eye care needs. Call today for an appointment with one of our friendly staff.

Dr. Hawkinsis a highly experinced and caring doctor of ophiology. She has performed thousands of…read morecataract surgeries and it showed. She is extremely proficient and knew exactly how to handle my surgery and how to deal with myovernight self inflicted cornea scratchafter nt surgery during my follow up visit the next day. She diagnosed and treated it with no heitation. I had such confidence in her and her professional abilities. She and her entire team at Geneva Eye Clinic and Valley Ambulatory in St. Charles did an excellent job.

Dr Hawkins is very caring and shows concern for my eye problems. Office staff is great plus they…read morehave some really good mints :)

I had a fantastic experience at Eyes on the Fox. Carson was incredibly patient and knowledgeable,…read morehelping me select a pair of Mont Blanc eyeglasses and Randolph Engineering sunglasses. The turnaround time was great--my eyeglasses arrived the following week, and the sunglasses followed shortly after. The service here is top-notch and the selection is excellent. Exceeded all expectations!

The staff was unfriendly. That was my first turn off. No welcoming smile or comforting words for my…read morenervous child or even a hello. The atmosphere is dated as our the styles of frames. The entire process of the exam was confusing. Did not feel comfortable so I went for another exam somewhere else for my daughter and myself and both our prescriptions were wrong and it cost be little to nothing compared to eyes of the fox who charges a ridiculous amount!

Just moved to the area and needed a new eye doctor. Working with the ladies in the office was easy…read moreand accommodating. Also highly recommend Dr. Kevin, made some great recommendations and trail contacts for improved vision. Thank you

I tried to remove my review but it said there was an error so I could not take the previous review…read moreoff. My husband and son went back in and the woman that helped them was very nice and my son was able to get his contacts. I still,however, disagree with the strict contact class policy.