Please note: I have amended/updated my original review below, as after another inquiry I was able…read moreto book an appointment on August 4th, and my insurance plan now seems to be accepted again. I commend them for being so kind, apologetic, and telling me "changes have been made." From what I was told, Dr. King was none too happy when he was personally informed that a long-time client was basically turned away at the door on the date of their appointment - willing to pay cash. My advice to anybody reading my first review below and who may fit this category - call them again and see if your insurance is now accepted or another arrangement can be made, as they told me "changes have been made since the new year". Also, I now believe you MAY be able to pay out of pocket if you choose. Just call to double check with them. Please see my review now for my latest appointment: August 4th appointment (updated review): VERY pleased with the appointment, punctuality in which I was taken (I was barely in the waiting room 5 minutes before being called), the technician who helped me (I believe her name was Amber - friendly, professional, very thorough, cute, cute glasses), and Dr. King who again was very thorough and very nice. Turns out my eye irritation was possibly allergy related (either on it's own, or POSSIBLY indirectly related to a possible condition I may have such as fibromyalgia or something auto-immune, and I was prescribed special eye drops for the next few months. I say "possible" because that diagnosis hasn't YET been made by my other doctors as far as conclusively. But, I at least have more information on how to comfort the eye discomfort I have been having for 6+ months thanks to my visit with Dr. King. I was very pleased with my visit and all the staff (I have been coming here pretty regularly since I have been a teenager) and will continue to come here for my eye-related needs. Again as stated above, if you had previous problems (the past year) with insurance providers or payment issues, please at least give them a second call to see if things may have changed or other arrangements can possibly be made.

I was battling an eye infection and came to Geneva Eye Clinic because it is close to my home and I…read morethought since it was a medical issue, my insurance would cover it. When I arrived, I was told they don't take either my eye or my medical insurance and I would need to pay cash. Okay, fine; at this point I am desperate so I pay the $265 exam fee. Dr. Hawkins saw me and said she thought I have a tear duct infection but didn't want to treat it "aggressively" with oral antibiotics yet. So she gave me eye drops and told me to follow up in 2 days... Here we are, 2 days later following up (oh, and there is a $145 fee for a follow up) with a raging infection in my eye, sitting in the waiting room waiting for a doctor. My appointment was over an hour ago and no one has apologized, acknowledged me, or anything. I've asked twice and have been told "shortly." If I hadn't already paid for my appointment and had I not really needed an eye doctor, I would've just found someone else to see another day. I suggest you look other places if you are looking for personal, quality, and friendly eye care.

When you walk in the staff smiles and is happy to see you. They are courteous and prompt. Dr…read more Montalbano came in right away and has a gentle "bedside manner." She and her staff clearly state what they are doing and why. I left with greater understanding of how we were treating my vision and why, plus clearer vision of course.

My son broke his glasses at school. The frames were shattered but the lenses were still intact. We…read morewere just there for his annual visit and bought new frames, but they were not in yet. The office said I could come by and they can try to find frames to match his lenses. They did not give up until they found frames for him! My son can't really see well without his glasses and he would have had to miss school if he couldn't get new glasses right away. They made sure that he could get new frames and went above and beyond for us. Their kindness and care for patients goes a long way.

Dr. Hawkinsis a highly experinced and caring doctor of ophiology. She has performed thousands of…read morecataract surgeries and it showed. She is extremely proficient and knew exactly how to handle my surgery and how to deal with myovernight self inflicted cornea scratchafter nt surgery during my follow up visit the next day. She diagnosed and treated it with no heitation. I had such confidence in her and her professional abilities. She and her entire team at Geneva Eye Clinic and Valley Ambulatory in St. Charles did an excellent job.

Dr Hawkins is very caring and shows concern for my eye problems. Office staff is great plus they…read morehave some really good mints :)

Dr Alexander and her Staff are wonderful! Always greeted with a smile. They take great care of you…read moreand are thorough. Really good selection of glasses. My family has been going there for at least 10 years now and wouldn't go anywhere else! A++

Although we were not regular patients of this practice, they got us in immediately when I had a…read morefrightening situation with my son. He had tremendous eye pain for a couple days and it kept getting worse. They were so knowledgeable, so kind and I truly cannot say enough wonderful things about the people I met or the doctor that helped. We will be regular patients of this practice from now on!

Dr. Krohn-Gray was great! She was kind, careful and knowledgeable. I'd really recommend her for…read morecataract surgery and for yearly exams. My husband and I really like her bedside manner and feel lucky to have her as my doctor. Have always had a great experience with the staff as well.

Wasted my time. These people told me I needed to collect referrals from our pediatrician to…read moreschedule an eye exam for my children. So I jumped through hoops to get that completed. Then I was told they'd call back once the referrals were received. They never called back. I chased them down and was then told that the exams would not be covered without a medical diagnosis. An annual exam and worsening vision doesn't count.

I am really disappointed. I was helped by Ben. I wanted transition lenses that were also polarized…read more He told me that I could not get polarized transitions and that polarized lenses were only for sun glasses. Why he would purposely steer me away from polarized lenses I do not know, but I have since discovered that you can get polarized transition lenses. Extremely disappointed in Ben and his misinformation.

From the owner: Geneva Opticians, Ltd. offers optical care for the entire family. At our Geneva, IL, office, you…read morewill find the comprehensive eye care you deserve?from routine exams to advanced laser procedures! Geneva Opticians' reputation for quality is evident in everything we do. We have the options you're looking for: ? Large selection of frames ? Designer brands ? Thin and light, lifestyle lenses ? No-line bifocals and ultra-thin lens ? Sun glasses We offer senior discounts and free warranties on frames and lenses. Call Geneva Opticians, Ltd. today to schedule an appointment.

Just a wonderful Doctor can't say enough great things about him a great guy!read more

From the owner: Fox Valley Ophthalmology provides specialty eye care for all ages of patients. We are located in…read morethe Saint Charles Fox Valley area to serve you eye care needs. Call today for an appointment with one of our friendly staff.

The entire experience at Fox Valley Ophthalmology exceeded my expectations. I was able to secure an…read moreappointment for the following week, which was impressively fast. Dr. Saima Jalal is excellent; she immediately diagnosed my dry eye issues and provided the necessary relief. She also identified a new astigmatism and provided a very precise prescription that has made a significant difference. Professional, thorough, and highly recommended.

I have been going to see doctor Halkius for over 20 years. She's very friendly and very…read moreprofessional. The staff are professional along with the doctors assistant. The optical department is great as well. Great job ladies!