1. Hamm Joann, OD

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    Arlington Heights, IL

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    Hamm Joann, OD

    4.0 (4 reviews)
    Closed • 9:00 am - 4:00 pm

    Services - Hamm Joann, OD

    Eye exams

    Retinal imaging

    Eye testing and diagnosis

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    Eyecare Of Palatine

    Eyecare Of Palatine

    3.6(22 reviews)
    3.5 mi
    •$$
    Certified professionals
    Offers payment plans

    The doctor is great. I am not worried getting my prescription wrong…read more But you order glasses, pick them up with NO case. We were told the person handing out the glasses didn't know which case these went with. If not sure, they should provide any generic case that would hold the glasses in. They shouldn't make others make another trip just for the case. Or they should advise no one is available to hand out a new pair of glasses. So, I am disappointed. I love to go there for an eye exam, but not buying a pair of glasses. When calling back, I was told my insurance didn't cover the case. The total price of the glasses was a bit over $500. A portion of it was paid by insurance, the rest by me. Anyone selling glasses at that price should have a case to go with it, even a generic one. Imagine a kid getting his first pair of glasses and not be given a case with it, but have it wrapped in a foil. The manager was contacted. They apologized. She is shipping the case to us. It makes one wonder how much does one need to spend on a pair of glasses to have the case go with it.

    We have been with the practice for over 10 years. Ever since the ownership change this year, the…read morepractice has been very disappointing. Once they took your payment, you would not be able to find out your order status. No order status update, no delivery confirmation. They didn't know if our order has been shipped. They hang up the phone when we asked them to check with the mold manufacturer. Nothing but terrible service.

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    Hamm Joann, OD - optometrists - Updated October 2026

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