I am a first-time customer at America's Best, so I'm offering my perspective on my experience as a…read morenewbie. My exam with Dr. Crofoot was efficient and educational. I loved the quick and easy technology-based exam and how friendly and patient Dr. Crofoot was. He took time to explain the process to me and answer questions I had about my vision needs. Chris, who assisted with my glasses, was also very helpful and made some recommendations for frames that will work with my high-index, transition requests and strong prescription. While I am still waiting for my glasses (it's only been a week) my contac lens order was ready in a week and Gaylord was so nice in helping locate where my order was when I arrived. I was nervous about switching providers after more than 20 years, due to a change in my insurance. However I am truly happy I found America's Best. Their pricing is lower than what I have experienced at my old provider, too. I love that they have designer frames and discount, or clearance frames available, too. I would recommend America's best, especially if you have a higher strength prescription, like I do. Thank you, America's Best!

I will give this place a rating of even less than 1. The doctors are good. however, the people…read moreseating at the desk are very rude and doesn't know how to greet the customer.

I have ordered glasses from the store at both old orchard and Woodfeild locations and I like the…read moreWoodfeild location better because it is larger and is easier for me because I am in a wheelchair and it's closer to my house so that is a plus. And the staff were very helpful every time I went there because I had my glasses sent to the store

I have purchased my progressive lens glasses from the Woodfield Mall location for a few years now…read more The staff has always been so friendly, professional and helpful. The best part is that they've always recognized me and treated me like family the moment I walk through the door. The selection is great and the price even better.

Incredibly kind and professional group! They took me in right away for my appointment and did a…read morethorough exam Very happy to have found this place!

2 years ago I called to make an appointment. They took all my information including insurance and…read more said they would get back to me. I am still waiting. Just to see if anything had changed, I called 3 weeks ago and again tried to make an appointment. They gave me the same run around. I don't get it. How does anyone get an appointment here?

This place has really friendly staff and I had a really good experience with Dan. I had an…read moreappointment at 10:00am and they still took me in to help my needs without rush. From the sales staff to the doctor everything was great and informative. I was coming in for an eye exam for prescription and the doctor told me that my prescription was still valid and suggested me to save $50 and apply them to glasses I liked! They called the old eye doctor and got the prescription for not only my glasses but contacts as well. All in less than 15 minutes which was what it took me to pick out my glasses. Dan (sales) was really descriptive and showed me the differences in the types of upgrades I could do if I wanted too. Dan keep doing what you doing! I would recommend this Eye Boutique to my friends and family!

A very expensive lesson learned. TRUST THESE RATINGS and read the reviews before making an…read moreappointment here. Upon arriving I attempted to check in for my appt and was told someone would be with me in a few moments, no problem. One of the staff members needed assistance with checking me in so he asked for help from the GM, Jon. Jon, such a gentleman, raised his voice at me in front of customers and said I told him to cancel my appointment. This was repeated loudly and numerous times to the point where I had to show proof that I confirmed my appointment via text and email. Jon, attitude thang GM, was persistent and again repeated that he called me and I told him vocally over the phone to cancel the appointment. I respectfully let him know he did not speak with me however I did receive his VM and then played it back. Jon, such a kind soul insisted that he spoke with me. Here I am, showing up to an appointment that I canceled... The nerve of me lol. Besides the poor customer service aspect - the prescription to the lenses are incorrect and make me feel nauseas. I also ordered contacts and was told I was going to get 30 days worth of free contacts due to the makers rebate. I did not receive them and don't care to pick em up if they do come in.

Dr.K and the crew are awesome! Best service ever. No rush and easy to talk to with their experience…read moreis superb. Thank you Joonin for all your help.

everyone was super nice and not pushy about buying everything they got me the best deal on glasses…read more Dr K was so nice and was so through, told me all about my eyes. My daughter turned me on to For Eyes and I am so grateful!

This was the best eye doc experience I've ever had. Dr.Saha, was super helpful and really polite. I…read morehave had 2 cornea surgeries and went to her for follow ups and to get refractes and she did an awesome job. Overall, staff was awesome, office was clean, and I would NOT see anyone else for an eye exam. Side note: hours of operation need to be changed on Yelp, because they are open everyday of the week I believe.

I have always had a pleasant experience here. I trust them with my eyesight, what more can I say?read more

Came here for a prescription for contacts and to get new glasses…read more They have a current offer for a 42 dollar eye exam and they have a 20/20 card. where you get 50 percent off of new glasses and 20% a years worth of contacts. Since my moms a frugal filipino, she wanted to see all her options. The guy helping us was very patient and made sure that she got all the information she wanted. They were very accommodating and they understand that getting new glasses/ contacts are expensive! thanks for your great customer service!

I had scheduled an appointment in advanced online. Where I can select from "avaliable"…read moreappointments. I made my appointment on 6/30 at 5:15. When i arrived early. Waited about 10 mins to check in which wasn't a big deal. The lady during that shift was utterly rude. Ignored customers. Lacked skills to handle situations. I had told her my appointment time she said it wasn't in her system and then I showed her my confirmation text message. She found my appointment and told me I was double booked. She refused to see me that day. Although I had booked the appointment a week in advanced. She was rude about it too with her facial expressions and tone. Aswell as misgendering the customer next to me. I told her I would leave and go somewhere else. Later today I recieved a text message stating I "missed " my appointment. When in reality I was refused to be seen. I took the afternoon off of work. So not only was it a waste of my time. I lost my money. Ever since the previous staff left the current staff does not know how to handle insurances, handle money, makes errors and have zero communication skills. All in all they should retrain their employees or hire ones that are experienced. That being said my family which have been going here for about almost 10 years will not be returning to this establishment. And if anyone were to ask about this location I would say go drive the extra 15 mins and go to arlighton hieghts. This location has gone down hill for the last 3 years.

So I am of Korean descent (my parents are Korean) and I have a wide face!…read more Hola optical has frames that are not only for my wide face but the glass frames (plastic with "feet") can be found here! So very practical. Also, Hola Optical has the latest styles (and colors) from Korea (this was not my priority but I understand others want to be stylish). I had to get two pairs and the first one? Ready in less than 30 minutes (your mileage will vary of course), they treated me with Korean-style coffee while I waited! Really appreciate the coffee in the cold weather. This review is coming from years and years of wearing glasses that never fit properly as when I went to go pick up my glasses (previously from other shops), there was no after service! If you go, you WILL SEE what I am talking about!

Just went here to get glasses. Service is great! Person who helped even picked out frames for me…read moreand helped me so much with her honest opinion! They have titanium frames from Korea which was exactly what I was looking for, very lightweight and flexible. After I chose I was able to walk out the store in less than 30 mins with my prescription glasses. Very cute store, will be returning in the future.

Came into Target Optical for an annual check up and to get an update on the contacts prescription…read more Making an appt online was very easy and their team called me 24 hours in advance to confirm my appt. The inside was very clean and actually had a lot of good glasses selections under well known brand names. I didn't wait long to go back for pretesting and to be seen by the doctor. Dr. Rathmann did a wonderful job explaining my prescription needs in an understandable manner. She was extremely personable and made me feel very comfortable. I felt like she went above and beyond to ensure I knew how to get my best prescription outcome. After my appt came the sales pitch. I understand that with the service will come the explanation of benefits but I felt as stern as I was on what I wanted to purchase that day, the person helping me kept pushing on additional items and "deals". If the manager had listened a bit more to me as a customer, I would have left giving this a 5 star review. Tip: One can use their Target Red Card for glasses and contact purchases to still save 5% and receive the bonus points.

Stay away from this place, rude, incompetent and irresponsible staff. Unbelievable how much they…read moredon't care through 5 times our visit.

The front desk Caitlin is very helpful and knowledgeable.Doctor is very thorough .. they have a lot…read moreof selection when it comes to frames. overall experience was very good.

Terrible experience. Initially told me needed two new lens bushings at $40 each but will have tech…read morelook at it. A week later called me and said replaced bushings but needs new bridge and will have to order the part that'll be $200. Another week or so goes buy and they say glasses are ready. I went in to pick them up and the problem wasn't solved. The arms/legs of the glasses were still loose and charged me $200 and did not document what they replaced or fixed. I indicated that they didn't solve the problem and was not happy. They said glasses were fine as they replaced the bridge. I asked them if they did a full assessment of the glasses, and they "said" they replaced the bridge. I said I cannot wear them because they are loose and still flimsy. How do you charge someone but don't fix the problem? I will be filing with the better business bureau especially since I'm a senior. Very Dissatisfied Customer.