Is this a general ophthalmology or an emergency ophthalmology ward? It's pretty difficult to tell…read morewith how fast they can get same day and next day appointments for urgent issues. Before you think about driving to the emergency room give them a call for minor and moderate eye issues. They might be able to see you quickly. I was a next morning after reporting anomaly in the afternoon day before. The office is clean well kept and equipment is of current generation. Phoropters and slit lamps are original early 2000s installs very well maintained and kept with pristine lenses. Staff are caring and nice and handle exams quickly. Dilation waiting area was in the center but was told to go to main waiting which was a slight workflow deficiency, I will not deduct stars for workflow deficiency. Points will be deducted Appearance 90 (some corners of exam chairs have peeled paint and could use a repaint and refresh. The leather as well has cracked on some seats making a reupholstery job a favorable management decision in addition to light repainting and updating the overall offices decor. It feels like it's stuck in 2004) Staff 100 (absolute gems of staff here. Very caring and patient even with rather sketchy eye control in cerebral palsy exam. A CP exam can take up to 70% more time than a standard exam. Here a CP exam takes averaged across five exams approximately 20% longer than a standard persons exam which is impressive efficiency with high complexity care.) Equipment 100 (while cosmetic issues exist such as peeling paint actual equipment is kept in pristine condition and works as expected. In fact the auto diagnostic machine was so clean I plopped my head down and they said "hang on hang on I haven't even wiped it yet!" Your fault for it looking perfectly ready!) Workflow 85 (this one was the hardest to deduct for. They had a central interior waiting room with no windows for dilating patients. Instead they had everyone waiting in main today. Not sure if this was due to the water issue in the building or if this was a workflow defect. Will follow up next exam and remind them of proper use of the dilation room to avoid over irritation of patient eyes during the wait and to improve COVID-19 distancing for patients by keeping dilating patients away from the main waiting to protect them while eyes are in a more vulnerable state.) Overall rating 95/100 A+ 5/5

Very pleased with care received during annual check. Busy but it moves fairly well. Everyone is…read morefriendly and informative. Location is good with easy access and lots of parking. Facility is very clean and modern. I'll continue using this group.

The eye doctor that I see is efficient, speedy, and knowledgeable. I hardly ever have a wait time…read moreand their new covid procedures are thorough and professional. The office is clean, well-lit, and has friendly vibes. Ordering glasses and contacts is easy too. Venita has helped me many times over the years and she is great. The other individuals behind the glasses/contact counter have all been cool and helpful af. I have only had good experiences during my visits here.

Frauds! They took my VSP insurance and charged me out of pocket. Apparently they're affiliated with…read moreCostco but separate from them. After they took my cards for my eye exam and contact lens fitting I had a very pleasant experience in the office with the ophthalmologist. Upon leaving they charged me $110. Deducting $40 for "insurance". After speaking with VSP I was informed that they're allowed to say they take VSP, however, what they'll never tell you is that they're out of network. Not only did they charge me they also very quickly sought reimbursement from VSP and submitted a claim. Their paperwork shows $24 for screening and photos and $76 for CL exam and another $50 for complete eye exam. I'm now battling VSP to get reimbursed. Unless you want to spend time and significant efforts fighting between Visibly Better, VSP and Costco then beware of this dishonest place.

Everything! Dr. Ali is great, compassionate, friendly and very knowledgeable. The whole staff is…read morevery helpful and good at what they do.

I have never had a better experience in my life with this Eye service company they have been…read moreexcellent in their services it was a very good experience

Super friendly staff every step of the appointment. They took me last minute -same day for some…read morediscomfort and concerns I was having. Took time to explain everything, made sure my symptoms I gave them was correct by repeating it back, sanitized everything in front of me. Just a very positive experience from beginning to end. Thank you!

I've been going to Dr. Rosanova-Philipp for a few years now and really like her! I think she's only…read moreadjusted my prescription once and she helped me find contacts that were a way better fit and feel for my astigmatism. Last time I picked out glasses with them, the tech I worked with was super helpful and actually selected my frames for me - something I'd never pick off the shelf myself. I love them! The practice typically has good promotional deals going on when I need to order new contacts too, so that's nice.

The frames we had gotten on the glasses ordered here last year broke. We're unsure how it happened,…read morebut none-the-less, the lenses would not stay in the frames any longer. Without any questions, after they saw the glasses, they stood by their warranty and ordered new frames. (Unfortunately they were not in stock). I was told it would take a few weeks. A week or so later, I received a call from them letting me know there was a backorder on that frame from the manufacturer - not their fault but frustrating we'd have to wait and use an outdated prescription for a while - we're talking months of backorder. However, a few weeks later they called to say they were able to get them replaced sooner. So, we picked up the new glasses within the week of getting their call. While they are more expensive than the chain optical stores or stores like Costco, they stand by their work and provide "service with a smile."

Professional. Efficient with time and very supportive. I would highly recommend over neighborhood…read morecompetition!

Been going every year for 3 years…read more Yearly checkup with 930AM appointment. Check in with friendly lady They are very thorough as maybe 5 to 6 different tests. Lose count ! Dr. Christopher Wood is very cordial & professional. He reccommends various actions to keep eyes healthy. He answers all my questions,too. I reccommend 110 %

This is one of the best ophthlamology practices in the greater Chicago area…read more Both Dr. Wood and Prickett have excellent technical skills plus they bring a humanistic approach to their work. They are highly ethical and treat both their patients and staff with the utmost respect. I have been examined by Dr. Wood for floaters. I am developing a cataract (fortunately does not need surgery) but when the time comes I would travel to Arlingon Heights from Chicago. They have the most up to date technology including laser cataract surgery.

Initially, I made an appointment online. I didn't receive confirmation so I called to make sure I…read morewas scheduled. I wasn't. Normally, this would cause me to find a different place to go. I was able to get a same day appointment when I called, which was surprising but very much appreciated. I saw Dr Bartek. She was great! Very personable, listened to everything I mentioned. She also was very informative. When it came time to look at frames, the woman who helped me got many options for me to try. She gave me her honest opinion on which looked best. Pricing for glasses, contacts and the exam was broken down and explained in detail. I had an awesome experience from start to finish.

Outstanding staff & team-- Love them They have always helped me when I needed to get new frames or…read morebasic changes in eye wear and Dr Aide is the best

Great service. Great for patients with Astigmatism. The doctor has better knowledge of this than…read moreeither of my previous 2 doctors.

I have been going to Dr. Ostoich for years, after switching from an optometrist that actually…read moreforgot my appointment and went home for the day. Besides being personable yet very professional, Dr. Ostoich and his entire practice is definitely up to date on all of the latest in eye care. And that's more important than one would think. Unlike all of the cheapie eye stores that don't do complete eye exams, Dr. Ostoich looks at EVERYTHING to be sure your eyes are healthy! My visits are usually about 45 minutes long as they're looking at my retinas, testing eye pressure for glaucoma and searching for cataracts. During one of his thorough exams on my girlfriend a few years back, Dr. Ostoich discovered tumors in her eyes and immediately sent her to an oncologist. Disappointing her gynecologist didn't find it first since she had just seen him, and that's where the cancer started. Dr. Ostoich was definitely the Hero in that situation!! If it weren't for his thorough eye exams, God only knows how much further the cancer could have spread before it was detected. An eye exam store in the mall would not have found this! And then there's the usual vision test. About 15 to 20 years ago, Dr. Ostoich switched me from soft contact lenses to, just as comfortable, gas permeable lenses due to the fact that my vision had been changing to the worse so quickly, at the time. I'm happy to report, my vision hasn't changed one bit since!! I'm still amazed that I have the exact same vision that I did so many years ago!! And it's great to see the Doc smile when he realizes the same thing, knowing he's done his job well. In Summary, Dr. Ostoich and his practice might cost more than going to For Eyes or any other cheapie mall store, but when it comes to your vision, I don't want to go cheap and neglect the health of my eyes. You get what you pay for!!