Sure Thing Burger

O stars for today's customer service. If my patronage was based on today's visit, I wouldn't be…read moreback but I've been here before and the food was decent so I'm giving it the benefit of the doubt. Today a young girl with long dark hair "served" me and it was pretty abysmal customer service. I walked in seeing an ad that said there was a promotion through the app. I download tha app and can't figure out how to order it so I go to the register, I show her the code and ask her how to do this. She looks at me like I'm an alien and said you have to order it. I said ok, so how do I do that. She rolls her eyes and tells me I need to tell her that I want to order it. I mean if I'm asking you how to order this, isn't it obvious that I'm trying to order it? She first scanned it and said nothing. The. Told me I needed to order it. so I say. I'd like to order this She scans my code again, it doesn't work and then she says I have to order something else, I order a cookie. She says I have to order a qualifying purchase. I don't know what that means and the app isn't showing this to me. She isn't nice about it. I ask her to please help me. She tells me to order something. Embarrased that people are waiting behind me. I let the guy behind me go ahead so I can try to figure out how to order this app promotion. The guy takes awhile. I jumped over here because I had a 17 min break between the busses I'm transferring from. I no longer have time to order on time to catch a bus so I just order the cookie, she rings me up and then just looks at me. Then asks the person behind me for his order. I ask about the cookie and she looks at me with a look of what do you want from me? I tell her I'm trying to catch a bus, I mean it's why I only ordered that so I can go. she seemingly takes her time and finally gives me the hard cookie. I didn't miss my bus but I can see why they have such a low ratings. Basic customer service is severely missing. Had she had offered even just basic help, this could have been a positive experience and you'd have a customer that would pop in every time she's transferring busses. I have ordered here before and had better service which is why I gave it 3 stars.

My husband and I went to this Wendy's for a quick bite to eat. Continuing the trend of this reviews…read morethe staff sucks and they are still very rude. They yell at you and the person at the microphone doesn't understand what "give us a minute" means. This is not the first time, every time I go they are very rude so I finally decided to leave a review. Not coming again. The chicken was good though.

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Silverpeak Grill

4.2(329 reviews)

19.6 mi

So glad we found this place! So many gluten free options! I had the fish tacos and sweet potato…read morefries. Such a beautiful day for the outdoor seating and the service was great.

Average food needing more flavor. Assortment of choices including Mexican and American. Strange but…read morenot surprising that counter ordered food still asked for a tip. Ingredients seemed fresh and outside dining area was pleasant.

Southwest Mixed Green added grilled fish

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Culver's

2.7(73 reviews)

19.0 mi

I stopped on the west side of Glenwood Springs today for a late lunch. First time at a Culver's. I…read morecould not check-in because my phone lost connectivity after going thru Glenwood Canyon. You order at the counter, get a table sign and they deliver your order. Very large menu in screens behind the counter. There were counter signs with food choices in Spanish. No separate paper menus or QR codes. They offer fish, chicken sandwiches, burgers and salads + plenty of dessert choices. I got a ButterBurger with cheese. What got delivered was literally a single patty with American cheese and nothing else. No toppings, like lettuce or tomatoes!! I checked the menu. If you order a single with cheese, it's $5.24: But the next screen offered you to build your own burger at $4.59 + $0.45 for 1 slice of cheese = $5.05; You can add ketchup, mustard, mayo and pickles for free. You can add tomatoes for $0.30; Fortunately, I also got their Cranberry Bacon Bleu salad. A real salad with crunchy lettuce leaves, cranberries, bacon bits and blue cheese crumbles. I opted for the fat- free Raspberry Vinaigrette from Ken's. Excellent! I opted for mashed potatoes and gravy instead of french fries. I wanted a chocolate milk, but the order came out as a chocolate malt. Contrary to expectations, no tip screen. Another odd item. Separate men's & women's restrooms, but only 1 person per restroom. There were handicap accessible.

Meh. I mean it was okay for what it was, I came here via a recommendation from the forums after…read moresearching for similar places to Braums. Definitely not a comparison to Braums at all. Braums is on a whole nother level. I ordered the Value basket, Culver's Bacon Deluxe, Cheese Curds, and a Peanut Butter Banana Shake. I then ordered a crispy chicken sandwich to try. The pricing is comparable to Sonic's but I would rather have Sonic's at that point. Culver's Bacon Deluxe: 3/5 comparable to Sonic's. Nothing great about it, I did enjoy the cold cheese though. I guess they're famous for their burgers being butter burgers, I didn't really taste a difference Cheese curds 5/5 I don't order cheese curds often, and the only other place I order cheese curds is at Buffalo Wild Wings. These are better than BWW cheese curds Peanut butter banana shake 2/5 They took FOREVER to have my shake ready, to the point that I had to get up and go get it myself, meanwhile it was just sitting on the counter.

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Fatbelly Burgers

3.7(118 reviews)

6.8 mi

If you're looking for an outstanding burger, this is the place. The locally sourced beef is…read moreincredibly flavorful, juicy, and cooked perfectly. You can really taste the quality of the ingredients. The hand-cut fries are fresh, crispy on the outside, fluffy on the inside, and the battered onion rings are golden, crunchy, and absolutely delicious. Everything tasted homemade, and the service made the experience even better. Don't let one overly negative review put you off...everyone has different tastes, but if you appreciate a well-made, high-quality burger, you're likely to leave impressed. I'll definitely be back!

Best burgers money can buy! Awesome people! Ethically sourced meat always a plus! Great!read more

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Biggies

4.7(238 reviews)

63.5 mi

The line was out the door when I got here but the wait was definitely worth it! Got a spicy Italian…read moreand a number of other sandwiches with my friends and everyone was thoroughly satisfied with what they got. A super solid sandwich shop that is a need-to-visit if you're in the area. Staff was working super hard to get the line through and the man at the register was super friendly. Looking forward to eating here again the next time I'm in town!

Biggie's absolutely lived up to the hype. We stopped in right as they opened, and there was already…read morea line of people waiting outside, which turned out to be a very good sign. I ordered the Italian sub along with chicken tenders, fried mushrooms, and sweet potato tots. Everything was excellent, and the food was so good that I ended up going back for seconds. The sweet potato tots and fried mushrooms were especially phenomenal. My girlfriend ordered the turkey bacon ranch pita and couldn't stop talking about how much she enjoyed it. The service was as impressive as the food. Every staff member we interacted with was friendly, welcoming, and genuinely kind. Even with the morning rush, they kept things moving smoothly and made us feel appreciated as customers. It's easy to see why people were lined up before they opened. Great food, great service, and a great atmosphere. I highly recommend Biggie's to anyone looking for a fantastic sandwich shop. We'll definitely be back.

Food and ordering

Falafel pita

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Indoor area

CP Burger

3.4(166 reviews)

19.8 mi

Best burger I ever had great customer service clean I love it I will recommend to go there and I…read morewill so is my family

This burger brought me back to life. Affordable and filling ESPECIALLY in Aspen. This hidden gem is…read moreexactly what Aspen needs. My friends got the spiked smoothies and they loved them. It's real food and quick take out.

Burgers, Hot Dogs, and, Milk Shakes - life is great! (07/10/25)

Falafel Veggie Burger

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Banana Split Shake - mmm! (07/10/25)

Dos Gringos Burritos

4.1(110 reviews)

7.4 mi

Stopped in for breakfast burrito prior to playing golf in the area. Very warm and welcoming…read moreestablishment. Lots of locals coming and going. Very friendly counter person and nice selection of breakfast options. I got the breakfast burrito with chorizo. It was delicious! Highly recommend!

I got the Dos Burrito. I appreciated that the ingredients felt simple and clean. I asked for steak…read moreand got chicken which was a bit of a bummer but the chicken was good. The parking was easy and there was ample seating inside. We didn't get any coffee but they had a wide selection of coffee and smoothie options.

Banzai Hawaiian Burrito

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Sundeck

4.1(57 reviews)

21.6 mi

Ok, as far as Apsen bars, this one is so fun. It is Summer right now and we like to drive up the…read morebackside of Aspen mtn to the Sundeck. The view is great, the food is perfect bc there is a wok bar, salad bar, hamburger/cheese steak grill option, grab and go food, a pizza station. The highlight though is the bar. Aspen hired a phenomenal bartender and her name is Amy G. I have never met a bartender who is able to handle her craft as well as she does. So friendly, so knowledgeable about the area. I swear if she worked at a bar in town I'd be her best customer. The food was pretty good too. I had a burger, friend had pizza and my hubby had a bowl from the wok bar. In the wintertime this place is slammed. You take the gondola and it's right there. The place to be seen. The bluegrass sundays just ended. But they are so fun to go see and hang out in the sun.

Amazing views of mountain range. This place is located at the top of gandola ride. We just wanted…read moresomething small bite so got fries, which were decent. Lot of outdoor space to enjoy the meal. Even if you are sitting inside, a lot of big windows to enjoy. Saw couple of people having pizza and bowls, lunch time is between 11-3pm I believe.

Inside

Wagu hot dog

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Entrance

Subway

1.6(7 reviews)

3.1 mi

I went to this establishment with my certified service animal and the employee turned me away…read more He was sitting and eating when I arrived. He did not acknowledge me, I waited at the counter for a few minutes. He stood up when he finished and did not wash his hands. Went behind the counter and told me I need to take the dog out. I told him she is a certified service animal. He said "I don't see a vest", I told him she is not required to have a vest. He did not believe me and told me I need to leave because he is allergic to short haired dogs. I told him that Is discrimination and I have a disability and she is a service animal. He told me no and to leave. I told him I would report him, which I will to the proper channels. But people need to know. The employee was an early 20s dark haired medium build male. He was the only one who appeared to be working on 4/20/25 at 6pm Wash your hands! And learn the laws! I have been in the hospitality industry for more than 30 years and I am appalled.

I've done some simple online orders, and it seems even with instructions in front of them, they…read morestill can't get a sandwich right.

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White House Tavern

4.4(1.2k reviews)

19.6 mi

Great restaurants bathrooms inside and street parking…read more Servers were very attentive and it gets busy so if you want a table i would consider making reservations. I came with my flight crew (just a couple of pilots in addition) and we just sat at the bar. I had the kale rotisserie chicken salad. The peanut dressing does have soy sauce so it is not gluten free, so they brought me a champagne vinaigrette instead. It was delicious. I got this during the cyclospora outbreak, because I'm a wild person now lol but they assured me they only get quality ingredients and super clean all veggies and fruit coming in. My pilots got the meatballs, creamed corn, and deviled eggs and they LOVED them.

This is one of the most pretentious places I've ever eaten at. The wait was 30-40 mins. and it WAS…read morepacked. It has nice decor but its noisy as well and EXPENSIVE. $25 for a burger and $32 for a French Dip sandwich WITH NO SIDES? $7 more for a side of boring fries?! My wife ordered a diet coke and I a Shirley Temple. We were brought bottles (a tiny soda) to pour and mix our own drinks. And expensive. The QUALITY of the food was quite high and everything tasted fresh (except the boring fries). If you are a wealthy aspen socialite then maybe this place is for you...but if you are an average traveler....There has to be cheaper for similar quality. Maybe it's an Aspen thing...

Fire place and inside

Smoked fish dip

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Martini

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17 reviews that are not currently recommended

The reviews below are not factored into the business's overall star rating.

Luna M.

0

2

0

8 years ago

Sure Thing Burger is the ultimate burger place. They have a very clean environment, great service and wonderful food. Whenever I go there (I am a regular costumer) I am welcomed by the staff with a warm welcome and a blast of amazing smells. I would recommend the "Sure Thing Burger" which has organic beef and melts in your mouth, or the "Thai Chicken Salad" which has a slightly spicy dressing, but amazing taste. Also, the french fries are AMAZING. AND after every purchase you get a FREE ice cream!! (my favorite part) Thank you so much Sure Thing!!! -Luna Murray, age 11 Aspen Colorado read more

Kelley A.

0

3

7

8 years ago

We love Sure Thing Burger! We eat here often and send guests here from our hotel, the Dandelion Inn in Carbondale, all the time. All the food is good- the burgers, the French fries, the made in-house veggie burgers, and they do a great Chinese Chicken salad. They have outdoor seating, fast and friendly service and are conveniently located a few steps away from Bristlecone Sports and While Foods. It's our favorite place in Willits for sure! read more

Terry P.

126

13

2

13 years ago

The burgers are the best in the Valley, and the handmade Turkey and Veggie burgers are some of the best in the country. French fries are cooked for each individual order. The Craft Beer selection takes this place over the top. All the draft beers are local Colorado, at around $4.00 a pint! They don't accept tips so more money stays in your pocket. read more

Jon V.

0

2

0

13 years ago

Fantastic burgers made fresh on the spot. Good fries and a delicious chocolate shake. Good selection of local beers on tap. The staff was also super friendly, I'm definitely going back the next time I'm craving a burger. read more

Jordan V.

157

1

0

8 years ago

I eat at A lot of burger places and this was the Best burger I have ever had and the spicy Cajun ranch is fantastic! Great service! Shoutout to Vic! He is a great guy and provided great service! read more

Charlie A.

0

1

0

11 years ago

They use no gloves and there was a long lady hair intertwined in my FOOD!!! Never eating there again! The food is undercooked and over priced! read more

Stowman S.

0

34

18

11 years ago

Great burgers, fast and friendly service. The Ranchito burger is the best. No complaints and will be back again. read more

Travis H.

0

3

0

5 years ago

Great food and great crew! Thanks so much for making our community better. I'm now a regular for lunch break.

Dale L.

0

9

4

10 years ago

Great burgers and salads. I had the veggie burger which was excellent...free ice cream after is always a plus.

Andrew K.

534

17

0

10 years ago

By far one of the best burgers I've had. The buns are made in house and top off the quality of the burger. read more

Racheal S.

0

1

0

5 years ago

Delicious burgers 10/10. Amazing service. Clean restaurant. Good food options for kids.

Jim S.

0

12

0

9 years ago

The burger was decent, nothing special. Prices are high. Customer service is terrible.

Ryan Z.

30

4

0

10 years ago

AWESOME BURGERS!!!!! You have to try it! Great fry's too. They are not messing around.

Sam T.

0

8

0

11 years ago

Great burgers and milkshakes, but it is pricey. That doesn't stop us from returning.

Brianne P.

63

87

0

8 years ago

did not like the sauce on the burgers and did not taste good to me

Knuckle D.

0

6

0

7 years ago

Cant get enough of the Veggie Burger with avo!!! Love this spot.

Joe R.

205

13

0

8 years ago

Very tasty burgers, great options, fast service.

Sure Thing Burger - burgers - Updated October 2026

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We ordered 2 chicken sandwiches Southern & Kind of a Big Dill) and 1 burger online (Gucci) which…read morewas easy and quick. Food was ready within 10 mins. In short, the burger was the best tasting, the chicken sandos on the other hand were dry and flavorless. I so looked for the crunchiness and the flavor in the sauce or something...but nothing. We also had the coleslaw as a side-no flavor! The side of banana pudding was mostly whip cream, no real bananas in the mix at all....just straight up something that tasted out of a box. The fries were good. I just can't say if I'll come back ; was really disappointed with the food overall.

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