Just read David's review from 05/14 and everything he said was our experience. We had the same install team of Antonio and Jose' and there was no evidence we had a install when they left except a cool quiet running A/C unit. Their attention to detail was amazing. This is our second install with Sure Temp Air and Antonio was our technician on that one. He was definitely one of the reasons we reached out to Keith when we purchased our home this time. I am hopeful we will not need another unit as we hope this unit is in our final retirement home bit if a move come Sure Temp would be our go to. read more

Sure temp did a great job for us in repairing our heat pump. After almost 2 weeks and multiple visits from the first morons and scammers that AHS sent, it took one visit from Bud from Sure Temp to actually fix the issue. Professional and efficient these guys know what they're doing! A pleasure to work with a company that really cares even though the work is being done under home warranty. Highly recommend them! read more

The best service from quote to cleanup after install. I was replacing my old unit with either, Trane, Carrier, or Lennox. I had quotes from 4 other companies. Keith was the lowest price for comparable units including coil, furnace, ac, thermostat, return grill. He never tried to up-sale. Offered best discount for cash. Arrived on time and did not waste my time. Installers arrived on time. Worked continuously. Placed drop cloths to insure no damage. Were friendly. Explained what I needed to know to operate the unit. Did a complete cleanup and haul away. Looking forward to using Suretemp for my annual maintenance service. Highly recommend Suretemp. read more

These guys are on point!!! Best customer service I've ever had hands down from a repair company. They were on time, polite, friendly, helpful in showing me the issues and explaining what was wrong. Fast service and the price was great. They had my AC fixed within 30 minutes blowing ice d again. Highly recommended to anyone that needs professional service. They even called when they were about 20 min out to give me a heads up. They have earned my business for life. read more

I am extremely happy with the service from Sure Temp Air. After a disappointing appointment with a different company that was unable to fix the AC unit, Tom with Sure Temp Air came out and fixed the problem quickly. He was very professional, explained everything in detail, and had the AC working again in less than 30 minutes. I plan to have the entire unit replaced in the next year and will be contacting Sure Temp Air for the new unit. read more

First time ever used them today. Extremely professional and helpful. On time, called before arriving, and super courteous. Fixed everything. Highly recommend. read more

Great service Great team, I would recommend this company for anyone with a Trane HVAC

Great service! I requested a quote at 8:00pm and my air conditioning was fixed by 4:00pm the next day. They were super professional, answered all of our questions, and gave us a great price. We will use them again in the future! read more

I recently had quite a problem with my air. I had Kevin from Sure Temp Air Conditioning come out. He fixed the blower/wheel squirrel cage issue on my air that had been diagnosed previously by another company that I decided not to use. After he put the part in, he went around and checked the registers to make sure it was operating well. He was really not happy with the temperatures that he found, so he started teching out the problem. He found another issue with the thermal expansion valve and got the part quickly. I'm glad he did this otherwise he would have left and the air would not have been very cool. NOW my air is blowing really cold. It hasn't been that way ever since I purchased and moved into my resale home. We're now getting cold in our home! This company is very caring, efficient and honest. Kevin even cleaned up the insulation that came down from the attic! He's super nice, very hardworking and a great technician! The owner Keith was very kind and very helpful and concerned about us getting our air fixed. I highly recommend this company and and these two awesome people. read more

Got a quote from them last Monday. Was quick to respond and showed up on time. Extremely nice fella and gave a competitive quote for a new Trane system. And the biggest thing of all, had a mask on. Went with another dealer but it was a hard choice based on who our parents knew. Use these guys. read more

When we needed to replace our 25 year old (!) rooftop 5-ton AC/heat pump, we got several bids. Sure Temp (Keith) gave us by far the best bid, and added an enhanced warranty. The installation couldn't have gone smoother, with his guys and the equipment showing up on time. They were absolutely professional, and had no problems integrating our smart wifi thermostat, and were impeccable in their clean-up. Months later, Keith spent hours tracking down a phantom noise in our ductwork, going above and beyond to take care of his customer. Sure Temp is one of the best companies I've ever dealt with, and I'd never consider using anyone else to service or replace my AC. I've referred friends to Keith and Sure Temp without reservation, and will continue to do so. read more

I cannot say enough great things about SureTemp!! Our downstairs air conditioning unit broke a few days before my son was to move out for college. We had a so many things planned, and emotions were high already. Keith from SureTemp came out really quickly, was super professional & repaired our downstairs unit. We ended up having a short in one of our electrical lines and the AC went down again that night, Keith came out first thing & repaired our electrical as well. He even gave me is cell #, letting me know if anything happened over the weekend when they were closed to give him a call and he would be right over. SureTemp honestly cares about their customers & it shows!! read more

We recently got 2 Trane XV units from Sure Temp. We had gotten bids from multiple HVAC contractors and their quote was the lowest. The new unit installation was done very nicely with a lot of attention to detail. The folks working in our house were very professional and cleaned up after they were done. read more

We had a drain issue with our AC unit and called Sure Temp to come inspect it out. They quickly identified the problem areas, made reasonable suggestions and offered a fair price to do the repairs. Although our units are 20 years old they only offered to fix what was absolutely necessary to keep it going. Great people to work with. Honest in business. We will use again. read more

Justin did a very good job. He made sure the gas pack operational. He found water on the bottom of the unit and drilled a hole to drain it and said he would seal it when finished. He also found the reason why there was water. The water outlet was plugged up, so he knocked the pipe a few times to loosen the clogging and was in good operational condition again. All of this done for the original fee for coming out. I recommend this company. Justin was efficient and trustworthy. read more

Could not be happier with Suretemp! Here it is almost 5pm on a Friday, and not just any Friday but Good Friday. Worried I would not have cold air till after Easter, I called up Suretemp. The owner actually sent someone out TODAY! When the technician arrived he was super friendly and explained everything to me in layman's terms since I don't speak AC tech. Turns out I needed a new fan, and Dominic was able to replace right then and there. I had cold air again by 6:30! Hallelujah! I whole heartily recommend them 100 times over! Call them, you won't be disappointed. Thanks for saving Easter weekend! read more

No option for zer stars so I gave them a one star. I will begin by saying I hate writing negative reviews and rarely do. I called Sure Temp on July 15th to repair one of my AC units that was no longer cooling. I selected them because of their 5 star Yelp reviews. Long story short, technician came out, diagnosed a leak in the unit. Recomended a sealant and freon top off. $1,200.00 and less than an hour later, he was done. Quite a hefty sum for less than an hours work. I was fine with it as it reapired my AC and I was planning on several more years of use...but wait, October 1st (Less than 3 months later) and the system is not cooling again which I expect is from the leak that was never repaired properly. I read the fine print on the invoice that was not disclosed to me which reads "Easy seal, Dye Combo, no return trip with this scenario." Easy seal is an ATTEMPT to seal up a slow leaking refrigerant leak- No guarantee." Really??? $1,200.00 for less than an hour with no guarantee??? Never would have agreed if the tech had told me the repair was an "ATTEMPT." On the contrary, he said he was going to repair the unit, not attempt to repair the unit. You have been warned. Use this company at your own risk. read more

I have dealt with this HVAC company many times and i have to say the service is always top notch. Dominic went above and beyond and was very friendly, helpful and accommodating. I would definitely recommend this company to my friends and family. read more

Just had a Trane AC unit installed by Sure Temp. Keith, the owner came out for the initial look over and quote. Very good guy to work with. He is trustworthy, on time, looked things over well and provided us a very competitive quote. I had 7 other companies quote the job, so I did my research on who to go with. Antonio did the actual install and it went in clean without a hiccup. He spent the time to go thru the system operation and they were very good about cleaning up after they finished the job. I will go back to them for future HVAC work. read more

I called SureTemp bc my AC wouldn't turn on. I had my rental management company call their people, and although a similar priced quote for similar machines, I appreciated suretemps fast service, and a quote by text/email within a couple hours. Made my choice simple. Thanks for the good service! read more

I had an issue with my AC unit and my home warranty vendor sent the work to Sure Temp. They were quick with their response and scheduled the appointment right away. What I liked most was the pressure free service. I've had to use George Brazil and Precision Air in the past and they bombard you with up-selling, "recommending" work to be completed, or trying to force you into buying a company maintenance package. Sure Temp fixed my issue and only bothered me with items needing repair in a pressure free way where you didn't have to sign up for some on-going maintenance plan. Great work and very friendly staff. Thanks Sure Temp! read more

With temperatures hovering at 110°, we were naturally in a hurry to get our air conditioning repaired. We called Sure Temp and they were here the very next morning. Our technician, Kevin, was very professional and and friendly. He took care of the problem in no time and we were cool again. Highly recommend them. In fact we even signed up for an annual service contract based on the work of this service call. read more

Justin just finished a second repair for me. He was very knowledgeable and made it clear he would do the work right. I'm very glad to have found Sure Temp; it's so hard to find a trustworthy A/C company (spoken by someone who has been burned more than once by unscrupulous outfits). I recommend Sure Temp highly and plan to use them for all future work. read more

I love this company. Keith is true to his word. Honest about the scope of work. We will trust no other company for our heating and air conditioning needs. His crew came out yesterday to replace our handler. They were amazing too! Challenging install due to the location but not one complaint they just got right to work. They were so careful with everything. Truly, refreshing to experience such a company like this...these days. Thanks so much Sure Temp! read more

I can't speak highly enough about Sure Temp. I contacted them via yelp at 7:15am on a Sunday morning. I didn't expect an immediate response, so I didn't check my email right away. My mistake, as they responded in literally 1 minute. Due to scheduling challenges on my end, I wasn't able to follow up with them again until Monday morning. They sent a tech out same day, diagnosed the problem in minutes, sourced the replacement part locally, and had it installed in less than an hour. I was more than satisfied with the price and greatly appreciated their responsiveness with temps pushing into the 100's. What more can I say than Sure Temp executed flawlessly. I will recommend them to friends and family and will most definitely call them the next time I need AC services. If you're looking for a top notch AC repair company, your search ends here. read more

It's so nice to find an HVAC co. that I can trust. They were the second opinion on my Gas AC/Heater. The first company gave me a quote of $1300 for parts or $7K for a new unit. Sure Temp went on the roof, found a switch that was stuck, unstuck it and I paid for a service call. Really great tech as well, Bud. Thank you! read more

Keith the owner is a great guy! works crazy hours and will even come to your home to address any concerns or fix it. highly recommend! great owner and staff. read more

Outstanding company! I contacted them via Yelp yesterday, then followed up with a phone call, because my 9 year-old AC unit was not blowing cold air. Although they were booked solid, owner Keith rearranged their schedule to fit me in the following day (today) and, because I needed some quotes on a few other possible HVAC items, Keith said that he would send over his Service Manager, Bud. Bud called me ahead of time to let me know when he was heading over. He was courteous, professional, knowedgeable and had a friendly and genuine personality. I always go up on the roof with technicians because - just as a homeowner - I like to have some basic understanding of how things are put together and operate. With over 35 years' experience in HVAC, Bud was a wealth of helpful information! Instead of trying to upsell me on all sorts of unnecessary repairs, he pointed out exactly what was wrong (the capacitor had died). The $30 service fee plus replacement cost came out to under $200, which I felt was very reasonable, especially because Bud helped educate me about several items that I had questions about. I have a small second bedroom and my housemate has complained that her room isn't getting enough cool air, so I wondered if I needed to install a second register. Bud explained that the room is too small to install a second register and instead, he showed me that my existing register was blocking too much of the air flow. He advised me on what kind of register to get that would not create so much air resistance, so the room would get better air flow from the AC. He also made suggestions on cooling my house down at night, when rates are lower, so as to "store" or "bank" the coolness in the house to keep it cooler for longer during the day - which ultimately saves energy and cost. This was a totally positive experience, with NONE of that awful, sick-to-my stomach anxiety that we all have felt when a smooth-talking upseller is trying to frighten us into spending more than we can budget. This company did not do any of that - instead, Bud gave me many helpful tips on how to save money! Thank you Bud and thank you Keith for providing HONEST service at REASONABLE prices. After living in my home for nearly 10 years, I feel that I have finally found an HVAC company that I can feel comfortable calling on for maintenance and repairs, as well as recommending to others. read more

Originally I had planned on using another local competitor; but fortunately for me, I opted to message Sure Temp. I'm glad I did, as other reviews state not only did Sure Temp beat the competition in price, they were the quickest turn around. I contacted two other well-known named competitors, but never heard back. Keith contacted me in less than 30 minutes after me contacting him through yelp. I now have a brand new Trane Seer 16.0 Heat pump, it was excellently priced - 500 less than the lowest quote, and over two thousand less than the other Trane dealer quote. I opted to take advantage of a SRP rebate by getting the higher Seer 16 unit. I didn't look forward to mailing in the rebate form and waiting for a check in the mail - if ever. Sure Temp takes care of that as well and discounts the price up front - eliminating a big headache for me. I highly recommend this company and I am glad I contacted them. This was a very easy and fast process, thank you Sure Temp! read more

Keith Immediately responded on a hot Sunday morning and quickly diagnosed my AC problem. He replaced the fan motor and capacitor, and topped off my Freon at a reasonable price. Cool air blows again!! Thanks Keith! read more

This was my third interaction with Sure Temp and each time, they've been great. Very responsive, reasonably priced and most importantly, they've earned my trust. No selling pressure, good advice and they talk through the issue completely. I've got a couple of 16 year old units and they honestly discuss the cost benefits of repair vs. replace without ridiculous mark up on parts to make replacing the units the obvious option when it doesn't need to be. This is a field with a lot bad players in it but there are some good ones out there. Keith is definitely one of the good ones and runs his business the right way. I highly recommend them. read more

Sure Temp is the absolute best they are absolutely perfect no kidding. Justin Wilson was the service technician who did the job and he was amazing everything done to a perfection. He was so knowledgable and informative. Wow I have not seen service like this in many years. Truly the best I will always call them for everything. This is the best company I have ever had service from since I have been in Phoenix. Thanks to Sure Temp Air Conditioning above and beyond the call of duty. read more

Just want to give a shout out to Sure Temp A/C, had a problem with my system on fri,called Sure Temp on monday,Mary was kind and accommodating and fit me in to a scheduled appointment for that day,Tom the sevice technican responded promptly as scheduled, was wearing a mask and gloves respecting the guidelines of the times, inspected the a/c units,informed me of my options,and fixed my units, as requested, explaining his procedures and the options available step by step, never tried to upsell me or tie me into a contract,was truly professional and serviced my units successfully.Tom and Sure Temp are my go to A/C service from this point on, thanks again Sure Temp! read more

Service from Sure Temp was great! They found the issue and replaced it fast and efficiently. They did a great job. Would highly recommend.

New to town and wanted to schedule their advertised $65 tune up special. I explained that my two units are running ok, except one is noisy at start-up. Because it was not an emergency call out, they scheduled about a week out. The tech showed up on time and gave a courtesy call about 20 mins out. After diagnosing the system, the tech stated that one unit needed Freon and likely a capacitor and recommended a hard start kit. My wife was not comfortable moving forward with the fix without talking to me first (within 5 mins), upon which the tech left without closing on the issue, to which I would have given the go-ahead. So now I am calling a different company to execute the work. Additionally, Instead of the $65 charge, we were charged $105 (my wife was not aware that I scheduled using the "special". read more

Holy moly! We've had no ac for 3 months, it has been unbearable to live! a previous company I had come over to check our ac unit quoted me $2k to fix our blower motor. I definitely couldn't afford that but he did not want to answer any of my questions and kept saying " I don't know" which made me so mad. I'm glad I found sure temp air, I spoke with Keith on here on yelp for quotes who was very friendly and answered my questions. My husband Called on Monday, but they were busy so they had someone come out today which is Tuesday. Matthew came out and was very professional, came to our home, was very kind and he had a mask on which I appreciated. He answered our questions and he converted our motor to a ecm motor to a psc motor which no other companies even mentioned that they could do that. And the price was under $1000 which was nice. We had a very nice experience and I would definitely recommend this company. Also I LOVE nice people so this whole experience was awesome. read more

I bought a new A/C from Sure Temp and I am glad that I picked them. Everything went well. Their price was good and the installers were very nice and answered all of my questions. In doing my research I read that you need to use a good company because proper installation is extremely important. Sure Temp has an A+ rating with the BBB. I agree with the other reviews and recommend Sure Temp. read more

This is the second time I have used Sure Temp through American Home Shield. I never had to wait long for call back and their techs show up on time. No hassle, no up selling, just fixed what I needed done. I would definitely hire them again! read more

Keith was brought to me through my property manager and my home warranty. I received a call that the A/C was not working at my rental home and Sure Temp was sent out to have a look. Keith was very responsive and got out to the house quickly and the issue was diagnosed and repaired with no drama. I plan on using Sure Temp for all my upcoming seasonal check up's on the A/C system from now on. read more

I saw that they had an A+ BBB rating, gave them a call and booked an appointment for the next business day. Our tech Blake arrived on time and he was polite, courteous and professional. He proceeded with the inspection and tune up. I felt comfortable asking questions and that their prices were competitive. I would recommend them to anyone! read more