Sure Marine Service

(266 reviews)

The good: They were able to respond and arrange an appointment quickly. Pleasant…read more The Bad: The cleaned the new carpet but were unable to remove the stains. I had to hire another carpet cleaning company after Zimp left to get the stains removed. The current owner is retiring, the new owner will probably do better.

Reality nice guy! Responded quickly, even called to confirm. Unfortunately he was having car…read moretroubles for the initial appointment and the reschedule appointment, which we understand happens, so we had to go with someone else. And the price was great! Hopefully next time it works out and we get to use them!

Fairy Cleaning Service

5.0

(48 reviews)

I've worked with them for over six months now. They are always on time, very fast with…read morecommunication, and work quickly. My apartment is always sparkling clean afterwards. They are gentle with my cats too.

Spectacular. Extremely satisfied with the service we received to make our home clean & tidy - I was…read moretruly amazed by the level of detail. Everything I was hoping and more! We were having some visitors come into town and wanted the place to look nice for them. I was very happy with the outcome. Communication from start to finish was timely, professional, and easy to do! They arrived on time and were there as long as estimated. We got a quote right away so we knew how much it would cost up front. I don't get professional cleaning done often, but next time I need it - I will contact Fairy Cleaning again! Would absolutely recommend to anyone! : )

Olympic Jewelry

(94 reviews)

Typical Seattle people, rude!!! I called to ask a question and given an answer even before I…read morefinished the question. The rudeness is unfathomable!!! She could have at least let me finish the question and politely answered, "sorry we don't." I started the question by asking "do you take gold bullion coins, American Gold," then interrupted. I was going to say American Gold Buffalo, a 1 oz uncirculated gold coin that is .9999 fine gold. Because she was rude and probably thought it was a numismatic coin where the value is all over the place, and insanely inflated by a small niche of people who are sellers and collectors, she rudely interrupted me by saying, "no we don't." However, it is pure gold and the spot price of 1 oz gold is around $4,700.

I trust the integrity of the people at Olympic jewelry. I was on the fence as to whether I wanted…read moreto part with a few pieces that hadn't left my drawer in years and they gave me things to think about in order to determine if I was ready to part with the pieces. Some I kept, some I sold and at a very fair price. I also had a piece repaired (didn't think it was possible and they made it happen). Thank you Olympic Jewelry.

Magnolia Cleaners

4.0

(16 reviews)

Great service, cleaning was for my comforter and the quality of cleaning was awesome. I'd…read moredefinitely return and do recommend.

Friendly service with fast turnaround and great quality! We have been very happy with our dry…read morecleaning.

American Freestyle Alterations

4.1

(37 reviews)

Edit: I was never offered a 'partial refund'. I was only offered excuses, that she 'did me a favor'…read moreand 'didnt even charge me for cutting it off'. The shirt is factually not in its original condition. One side is shorter than the other. The original condition would require not cutting off the thread in the first place. The fact that you think cutting off a part of the shirt, and then re-attaching it, makes it "original condition" speaks volumes. Terrible, ruined my $200 shirt by cutting off a chainstitch run-off when I asked for sleeves to be shortened. When I brought this up, she became defensive and told me she was doing me a favor by cleaning up loose threads. Completely incompetent. First, she has no idea what a chainstitch run-off is, which speaks to her lack of experience. Second, she has no concept of duty of care. Third, she has no sense of responsibility to own up to her mistake, and instead insists that she 'did me a favor.' I understand making mistakes, but she I think truly doesn't she is at fault, as she said she will keep cutting threads off for her customers. The incompetence and lack of self awareness is almost laughable.

Svetlana is the best! She did amazing work & made me feel so so special. Photo Credits: JJ Wilkins…read morePhotography

Jafco Plumbing and Sewer

(297 reviews)

I used Jafco in my old home for a few jobs...repairing a leak in our basement ceiling and fixing…read moreour bathtub trim. Jafco was easy to schedule and did a good job. Next, I bought a 1931 home that was a rental. It had deferred maintenance. And the inspection report told me I would need to make some plumbing fixes. I had them replace all the tub/shower faucets and valves. I also got a new tub drain (there was evidence that at some point there had been a leak). I got a new water shut off. A new copper water line for the fridge. A new basement utility sink. New water connection to the washer. A new p-trap to the bathroom sink. I learned that the best faucets are Moen. Garrett and Abe are a great team. I do feel like Jafco is more expensive than if you hire a local one-person plumber. That might be to cover their marketing and scheduling. But Jafco can fit your in pretty quickly. So that is a nice trade-off for when your plumbing job is time sensitive.

First company to respond and come out for an estimate. Dakota was very responsive and easy to…read morecommunicate with. He provided 2 estimates - one with more work to make everything look nicer and one with just the basics. We had other companies come out as well and I inquired about a PRV that another company offered (at MUCH higher quotes) and Dakota worked with me to add the PRV to the basic quote at a great price. Very professional and the team completed everything in 2 days as promised. My highest recommendations!

Northwest Awning & Fabric

5.0

(15 reviews)

Can't say enough good things about Travis and team. Helped us think through exactly what we needed…read morew/o pushing towards highest cost options, quality installation, flexible and thoughtful crew, best bid on cost we received.

HIGHLY RECOMMEND! From getting the quote to installation, every person from Northwest Awning &…read moreFabric was great to work with! We had some unique challenges needing preservation board approval and multiple city permits and they helped us every step of the way. We've gotten compliments everyday since our awnings have been up. Delighted customer!

Beverly Hunnicutt Studio

(44 reviews)

Thank you Beverly!!…read more We sooo appreciate the work you did on our wedding dresses. Both fit like a glove and both were everything we ever imagined. I know you deconstructed and then reconstructed the upper half of my dress to make it what I envisioned... over 20 hours of work! It turned out perfect.

Beverly did an amazing job on my wedding dress for my wedding this past August. My dress had a long…read moretrain and it took some time to hem, but once it was all finished, the fabric hung beautifully. She also skillfully added some beautiful pearls on the back, which complemented the dress. Her shop is adorable and has such a lovely ambiance. Beverly herself is super sweet and funny and I miss seeing her! If you are looking for someone talented and trustworthy to do alterations of any kind, look no more! Thank you Beverly!

Super Appliance Repair

(67 reviews)

I can't say enough good things about Big Al! When my Whirlpool dryer suddenly stopped working, I…read morewas dreading the thought of being without it for weeks. I thought I'd have to go through the long queue of waiting for Whirlpool to send someone out. I called in the morning after it broker, and to my AMAZEMENT, Big Al was able to schedule me the very same day. He arrived right on time and was incredibly professional and thoughtful about taking off his shoes. He quickly diagnosed the problem, explained what needed to be done and got to work. What I thought might take hours, days was completed in no time at all. My dryer is running perfectly now, like the problem never happened. Don't second guess it, just call Big Al and he'll get it done. Also, he didn't over-charge me and just got it done for a reasonable rate. Super helpful! Thanks again!

OK Big Al, other repair companies have very big shoes to fill. From the service call to the…read morecompletion of the repair, the experience was phenomenal. It was a great value (definitely when compared to buying a new dryer) and quick,efficient service. Big Al was fast,neat, and super chill, coupled with his expertise, we're hooked.

Seattle Express Cleaners

(174 reviews)

I contacted Seattle Express Cleaners to clean my wedding dress, which had sat in my closet for…read moreabout 6 months with no prior attempts at cleaning off the dirt, sweat, makeup, and other stains from my wedding day. They were extremely quick to respond to my inquiry via texting, asked great questions to get a sense of how much cleaning the dress would need (they requested some pictures of the stains up front), and gave me a quote for the cost that I felt was very reasonable. The pickup and drop-off part of this service is AMAZING, especially for someone with a busy schedule! They scheduled pick up at my house within a week despite having a high demand for wedding dress cleaning at the time, and sent me an update about what they were planning to do once they had their wedding dress expert take a look at the dress. Their turnaround time was much faster than I expected and they even sent pictures right after the cleaning was finished so I could see how well it came out! I had not requested a steaming since I didn't have plans to use the dress again anytime soon, but they did one complimentary for me which made the dress look absolutely stunning and like it was brand new. There was not a single residual stain left and the dress did not smell like anything - it was just perfectly clean. The final cost of the cleaning was exactly what I expected from the quote and I felt it was incredibly reasonable for the amount of cleaning they had to do, the speed and very high quality of service, and the helpful communication throughout the process. I was 100% satisfied with the end result and would absolutely recommend their services to anyone!

I used this service at the end of 2023 and it left a bad taste in my mouth. My clothes were cleaned…read morewell but I felt so bad from the customer service I put it in the back of my mind so I didn't write a review. I recently moved to Los Angeles and found a new dry cleaners down the street from me that charged me half the cost for the same items which was refreshing. I thought of this place and wanted to leave a review to warn people how bad this was. These people were hostile, defensive, and greedy. They kept on hassling me about my clothes and texting me for approval for new costs. The texting person gave me an estimate and sent me like over 10 photos of my clothes to point out all the stains and hair that was on my clothes and repeatedly told me my clothes were wrinkled and very dirty. This was unnecessary and made me feel attacked and shamed. Like WTF?? I just wanted them to clean my clothes not pick faults with me! Instead, they acted like they were taking me to court! So much unnecessary stress and hassle for dry cleaners! They ended up charging me over $50 more than originally estimated because my clothes were oh so hard to clean and so dirty. Despite going over the original estimate, they still hassled and tried to guilt me for tip at the end saying they gave me a deal. What deal? Your services are super expensive! The tone they texted me was just so very rude it's like they didn't want me as a customer. I never fought them on the expensive costs but they were hostile from the start. I ended up going back to my previous dry cleaners, City Custom Tailor & Dry Cleaners in Belltown. They are not cheap either, but a little less expensive and they are chill. I do not think cheap dry cleaning exists in Seattle but this service sucks.

Rainy Pass Repair

4.3

(90 reviews)

You pay to ship your $900 leather motorcycle jacket to have the zipper repaired due to having used…read morethem previously to repair a zipper on the matching pants. They notify you that they no longer work on leather items and offer to recycle your garment or send it back to you at your expense. No where on their website or Instagram do they mention that they no longer work on leather. I spoke with Matt the "manager" regarding this and he agreed that the website needs to be updated and that he would get my jacket returned today. Two hours later I get a notification from AmEx that I have been billed by Rainy Pass Repair for a shipping charge. When I spoke with Matt after seeing the charge he told me "that's the way we do business." He then said I could write the owner an email to the general email address and he would forward it. I suppose I should believe him but that might be difficult considering the level of service they appear to provide. It would be like taking your Buick back to the shop that repaired it last month only to be told, "We don't work on Buicks here anymore" even though the sign outside said "We work on Buicks." Beware or don't go there.

Feel bait and switched ... charged me nearly double the quoted price at pickup. It was a simple…read moresleeve hem on fabric snowboard jacket (non-technical but more than a sweatshirt). They quoted $75 during drop-off (where tailor came out to review and verbally quote to front desk worker), then made me pay $121 for pickup. I understand miscommunication happens but this felt like a racket. In short and only based on my one experience: Quality work, outrageous pricing, and unacceptable business dealings. Shame on me for not making them provide me with written quote at drop off and also accepting their upcharge. I should have told them to keep the jacket but that's not my style. I believe in paying for quality work (which they have) but will not be a return customer due to how they conduct business.

Aurora Rents Greenlake

4.0

(54 reviews)

We rented no parking barricade from Aurora rents and it was a pretty easy process. I submitted a…read morerequest for a quote and they responded quickly. They were reasonably priced compared to other quotes I had received. Pick up and drop off was quick too.

Rented a concrete saw, couldnt get it started took it back and was blamed for flooding the machine,…read moreall I did was try to start the thing, mechanic took out spark plug and shoved it in my face saying "see its flooded" changed the spark plug and low and behold he couldnt get it started ! Very rude mechanic, bad customer service, i will rent elsewhere.

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Dolphin Kent D.

8 years ago

Excellent, above the call of duty service. I live on my sailboat and my diesel heater went out when we were having freezing cold weather and snow at Shilshole Marina. I took the heating unit in to be repaired and they told me it would be 1.5 weeks. Dan looked at the order and saw that I lived aboard and he had the unit repaired and ready for me to reinstall the NEXT DAY!!! Dan said, "I know how I would feel if I lived aboard during this cold weather, so I moved your job to the front of the line." A fine example of putting your clients needs first. Thank you Dan!!!!! read more

Lois L.

2 months ago

I had the most amazing experience with your company. My van's fridge went kaput just as I am leaving for five weeks. I need two parts, I leave in two days and I called in desperation just as you were closing. You would not believe how Adair and Danielle jumped into action because they literally had only seconds to grab the parts, box them up and hand them to the UPS guy who was coming in seconds. THEY DID IT. My eternal gratitude. Nobody helps people like this anymore. Nobody but Adair and Danielle. My new friends for life. read more

Puget S.

14 years ago

These guys are just great to work with. Very helpful. Seriously, I have asked some pretty dumb questions, and also get the help I need.

Sure Marine Service - localservices - Updated August 2026

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Needed an articulated aerial lift to repair some siding on my house 30' above ground and was…read morecertainly glad I got one from Shoreline Aurora Rents instead of one of the larger national rental centers. Reserving and paying for the lift was easy online and I received a friendly follow-up call from Craig confirming the reservation shortly after. Delivery day of was on time as scheduled by personable Andy and away we went about our project with a clean, recent model diesel 34' Genie Lift. The lift periodically struggled to swing left/right at times so I called the shop and they had both Andy and Curt out to check on its operation on consecutive days. Rather doubtful I could've gotten such quick, personable attention from any of the larger chains. I've worked in commercial/industrial building construction for 35+ years and getting an equipment mechanic on site to service their leased equipment/machinery is often a hit or miss ordeal. Won't hesitate to rent equipment locally again from Aurora Rents. Thanks Craig, Andy, Curt and others for your help in getting our projects accomplished this week.

I have been renting from Aurora rents for almost 20 years and they are hands down the best customer…read moreservice price and convenience. I cannot say enough about how helpful the staff is whether it's finding what you need or safely loading.

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The Auxililiary Power owner is not someone to trust. We unfortunately found this out after it was…read moretoo late. We bought his boat and discovered that the engine and generator hour meters had been disconnected. Then we did some digging and discovered an older listing for the boat with more hours on the engines than he advertised it as, and older as well. The worst part was the leaks that were not disclaimed. He painted over all the water damage and we discovered immediately after getting into bigger water and rain that the boat needed very expensive repairs. This was by far the worst purchase and financial decision of our lives. The fact that he has a business is shocking. Howard Hawk is super sketchy and if things go sideways assume he'll do whatever he can to make sure that he doesn't pay for it. Find a mechanic you can trust, there are plenty in Ballard.

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